Resources for resolving common issues with United PanAm Financial Corp. products and services
You can reduce the number of unwanted calls from United PanAm Financial Corp. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
United PanAm Financial Corp. Consumer Loan managing the loan or lease June 7, 2016 - Me and my husband have a vehicle financed through United Auto Credit Corporation. On -/-/16, I spoked with someone in account recovery and they decided to give us an extension on our payment until -/-/16. Last week I received a call about a payment. I explained to the representative that I had an extension and my payment is not due until -/-/16. He asked me did I have the documents and I read the extension to him. He told me that he was sorry about the call and to just make sure I made the payment on -/-/16. Someone called my husband and told him that if a payment is n... |
United PanAm Financial Corp. Consumer Loan problems when you are unable to pay May 25, 2016 - I previously had a vehicle loan with United Auto Credit. I had fallen behind and had my car repossessed. I understand that, and am not disputing that. What I am upset about is the way they are going about trying to get the money that is still owed, according to them. I am now getting emails, with no indication of the mini-miranda, not even verifying that it is me and saying amounts I owe. Very unprofessional and honestly I 'm glad I still have that email. If not, who knows who that info could have gone to. ... |
United PanAm Financial Corp. Consumer Loan problems when you are unable to pay May 18, 2016 - United Auto Credit Corp. is making harassing calls to my job and other persons NOT on my list of persons to contact signed at contract lease.... |
United PanAm Financial Corp. Consumer Loan taking out the loan or lease May 17, 2016 - i went to - - dealership and purchased a used car. i was approved by united auto credit co. immediately i had a problem with the brakes and i went back to the dealership and they corrected this problem shortly there after with in - days of purchase the car engine blew. i immediately called the finance company and spoke with someone from the legal dept. that sent me over documents to sign off and back out of the loan completely due in part to not having received the title. subsequently i recently pulled my credit report and i see that its showing on there as delinquent and charged off... |
United PanAm Financial Corp. Consumer Loan problems when you are unable to pay April 20, 2016 - United Auto Credit gives me at least - daily phone calls. I can speak to - representative but - more will call me the same day on my cell phone and leave messages each time. I also get emails If I am even 14 days late, I am told that my account is on their desk for repossession or that it is imperative that I call them immediately. I was 1 day late one time and got - calls while I was at work. I also receive calls at - - and -. This is very annoying and I wish it would stop. ... |
United PanAm Financial Corp. Consumer Loan managing the loan or lease March 12, 2016 - I have 2003 - financed through United Auto Credit. I am - payments and have - to go, the motor has locked and seized at this moment. I have been in contact with the financial institution from the day it has been inoperable. They asked me to obtain estimated cost of repairs so they may file for an extension on payments. I have done so on - different occasions, but mysteriously everytime it 's sent over its a new person claiming to be my account manager. At this present moment I am being harassed on a daily basis over a payment, in which I was told would be extended if i sent over th... |
United PanAm Financial Corp. Consumer Loan problems when you are unable to pay March 8, 2016 - I have a car loan with United Auto Credit Acct # -. I spoke with a - - at - - Shes extremely unprofessional and kept threatening me on a recorded line My car payment is 12 days late, I have gotten 17 calls from them back to back I was on the phone and someone was actually calling while I was online with another rep ... |
United PanAm Financial Corp. Consumer Loan problems when you are unable to pay January 11, 2016 - I financed a automobile, it broke down ( transmission went out ) was told by a repesentive of the fiance company that they would help me out, that was a lie. Then after it being broke down for 3 months I told the finance company to come pick up the car. Owed $4000.00 at that time, they sold it at auction for $2900.00 then I never received any bill or statement what was owed. I did a check on my credit, they reported the information wrong. They said I owed $5100.00 on a one month loan, I disputed their reporting because of errors and they now entered it as a new line of credit and still n... |
United PanAm Financial Corp. Consumer Loan problems when you are unable to pay January 9, 2016 - A representative from United Auto Credit contacted family members and my place of work not only harassing them but also being rude. I let them know before hand what was going on with me and my car. Today -/-/2015 was the last straw, my manager called to let me know that an representative contacted the store asking her personal questions and was being very rude. She also stated that they gave her personal information about me. It is causing problems with my job. ... |
United PanAm Financial Corp. Consumer Loan taking out the loan or lease taking out the loan or lease November 25, 2015 - I traded my -/-/- F150 -. They financed me for a -/-/- - Corolla. My old finance company is United Auto Credit. They have called me every day in regards to my payment. I explained to them I do not own that vehicle anymore. I told them - - will send them the payoff. They continue to harass me daily. I just got off the phone with United Auto Credit as they admitted talking with - - -, yet told me until they receive a payment the calls will continue. Let it be known I have never missed or been late on a payment. When I requested to speak with a supervisor they onl... |
United PanAm Financial Corp. Debt collection communication tactics frequent or repeated calls November 7, 2015 - my car payment is due on the - of the month. If it is not paid they call me every 30 to 45 minutes of every day until it is paid, and with every phone call they leave a message. ... |
United PanAm Financial Corp. Debt collection improper contact or sharing of info contacted employer after asked not to October 30, 2015 - While I 'm at work - of my co-workers have received calls from United Auto Creditors. The number is private when incoming. The name given was -. He called - in one day. He called on - -, 2015. He spoke to - different co-workers. He requested personal information from them regarding me. My company does not allow personal calls unless an emergency. He stated to both co-workers that this was an emergency. United Auto Creditors have been told numerous times to not call my job and it has gotten worse. My boss has been notified of this by my co-workers since they stated the caller... |