Resources for resolving common issues with DFC Global Corp products and services
You can reduce the number of unwanted calls from DFC Global Corp you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
DFC Global Corp Payday loan received a loan i didn't apply for received a loan i didn't apply for March 27, 2017 - The company is ma associate is calling and saying that I am being sued. I have not had contact with this company before. I had advised them that I do not know of any paydays loans from -/-/2008 and I would like them to prove that this is me during this time I had my identity stolen and do not know what was open and what was not... |
DFC Global Corp Payday loan applied for loan/did not receive money applied for loan/did not receive money December 28, 2016 - Hello, I filed a complaint against Money Mart for a fraudulent inquiry on my credit report. Money Mart replied stating I came into their organization on - -, 2016. They indicated I applied and did not receive a loan. I am asking the organization to pull their video on that date and to provide a copy of my license in which they should have if I came in to apply. I am also asking company to provide the phone number on my credit report and match against their application because they should have seen a fraud alert on my credit report in which they have the credit inquiry listed on and the p... |
DFC Global Corp Payday loan can't contact lender can't contact lender December 17, 2016 - Hello, I received an alert to my credit report and it was a credit inquiry from a company called MoneyMart. I never applied for anything with this company and when they pulled my credit report they should have seen a fraud alert and my phone number listed to contact me prior to issuing credit and application verification I did not authorize the inquiry and asking for the fraudulent inquiry to be removed.... |
DFC Global Corp Payday loan payment to acct not credited payment to acct not credited June 11, 2016 - I applied for a PayDay Loan on - - at the Money Mart store -. My check was presented to and paid by - - Bank on - -, 2016. I went to the store to reapply for the loan and was told I could not do o because the loan was delinquent and to come back the next day. I thought this unusual as in the past producing a bank statement showing the paid check was sufficient. Today, - -, I went to a different store, - - - - - - - and was given a letter from Monetary - of California Inc dba Money Mart stating there was a current outstanding loan and only -... |
DFC Global Corp Payday loan payment to acct not credited payment to acct not credited May 14, 2016 - I applied for a payday loan on -/-/- from The Check Cashing Store. The website said repeatedly that the money would go " right to my account. '' After the loan was approved, a message appeared on the site saying that the money would be in my account within 48 hours. I spoke with several people in the company and was told different answers each time. When I asked to have the loan cancelled, I was told that that was not possible because the loan was " in progress. '' When I spoke to - in the " complaint department, '' I was told that someone from the payday loan dept would call me back w... |
DFC Global Corp Payday loan received a loan i didn't apply for received a loan i didn't apply for April 24, 2016 - I 've been getting letters from loan places. I got a loan once, and ever since I 've been receiving letters saying I owe I payed so I figure it was paid for but I keep getting letters saying their was a new loan that was n't me ... |
DFC Global Corp Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt February 27, 2016 - I obtained a pay day loan from -/-/- from Money Mart. The online application asked how often I was paid to indicate my repayment date. My next payday was -/-/- and money mart pulled the funds from my account on -/-/- causing - overdraft charges in the amount of $70.00 total and return check fees on my money mart account. I have since had that payment reversed as I should not be impacted as a consumer because there is a glitch in their system. I spoke to Money Mart 's online department many times and requested for a supervisor to return my call. I have yet to hea... |
DFC Global Corp Payday loan payment to acct not credited November 7, 2015 - The store allowed an extend payment plan on a payday advance that was paid for in full by ACH check on - -, 2015 and fail to refund cash payment. I obtained a loan of $500.00 from The Check Cashing Store and agreed to payback $550.00 on - -, 2015. I was not able to pay the full amount on my due date. The representative allowed me to make a partial payment of $300.00 in cash in order to extend the remaining balance of $250.00 for my next pay period. The Check Cashing Store ran my check which cleared on - -, 2015 in the amount of $550.00. I contacted the store and was... |
DFC Global Corp Payday loan charged fees or interest i didn't expect August 30, 2015 - Regardless if they had a sign up like they say referring to - money mart has severalsigns they never pointed out an option menus and failed to tell me how much they charged me, now I want full reimbursement because they tainted my cash I want the full amount of the check I cashed because they tainted my money also the state of California does not want them burning me also they have copies of - checks the - was to my attorney and the other to me and they are withholding - of them from you why? ... |
DFC Global Corp Payday loan charged fees or interest i didn't expect August 5, 2015 - - is my original complaint number I 've done my homework and believe that money mart should have only charged me - dollar to cash my check not over - $ the reason is because with settlement checks the state wants us to get full benefit from compensation that 's one reason why they do n't tax us, no I want reimbursement in full today ... |
DFC Global Corp Consumer loan managing the loan or lease July 9, 2015 - I am a servicemember who was serving with the - - and had an auto loan open with - -, through the - program created and operated by DFS. I received a redress check in compliance with Consent Order File No. -. I was traveling for my ( then ) current job at the time the check was mailed to me, and as a result it was placed in an archive of all my mail that my parents were keeping for me while I travelled. I did not return and go through all of my mail until recently, and because of this, the check that I was sent is more than ( - ) days old, and is therefore void. I have con... |
DFC Global Corp Payday loan applied for loan/did not receive money June 22, 2015 - I went into Monetary Management of California, Inc. d/b/aMoney Mart for a loan. I asked how much I would owe on a loan of - dollars. And the woman said I would have to apply. I filled out an application and gave it to her. She demanded my id, proof of income, bank statement and other proof. She took my picture, fingerprint, called my bank to verify my account was in good standing, and had me sign a bunch of paperwork. Then after all that she checked something on a computer she told me she could not loan me. I asked why would she collect all my information and have me sign stuff as if I was ... |
DFC Global Corp Debt collection communication tactics frequent or repeated calls June 1, 2015 - Past due on a payday loan and they are calling me while at work. ... |
DFC Global Corp Other financial service customer service/customer relations May 20, 2015 - I 've been receiving calls from a payday loan company after I 've asked them to cease and desist. They call me with different numbers from all over the country all times of the day with automated messages. I 've tried to work something out but they insist on using this method of collections and leaving voicemails. ... |
DFC Global Corp Payday loan charged fees or interest i didn't expect May 18, 2015 - This issue is regarding a business check that I cashed at money mart - California the - store they charged me - percent of - $ when they were only supposed to charge me 3 % they refuse to pay back the7 % difference because I did n't catch the mistake before I left the store, the money was put on a - visa card and - $ cash was given to. Me as well for cash back from purchase .i was supposed to have been contact by district manager on - she failed I finally tracked her down around - - she said nothing she can do.my budget was going to allow me to by a used car with tha... |