DFC Global Corp Payday loan department,
Payment to acct not credited Florida
The store allowed an extend payment plan on a payday advance that was paid for in full by ACH check on - -, 2015 and fail to refund cash payment. I obtained a loan of $500.00 from The Check Cashing Store and agreed to payback $550.00 on - -, 2015. I was not able to pay the full amount on my due date. The representative allowed me to make a partial payment of $300.00 in cash in order to extend the remaining balance of $250.00 for my next pay period. The Check Cashing Store ran my check which cleared on - -, 2015 in the amount of $550.00. I contacted the store and was advised they had no record of my cash payment and that my receipt was not valid because it was tendered as a Money Order. The rep claimed she could not do anything but have the manager - look at the surveillance cameras to prove I paid cash. The Check Cashing Store or the manager has made NO EFFORTS to contact me with results of the surveillance camera or my REFUND of $300.00.
DFC Global Corp customer in Florida
Nov 07, 2015
* Source: CFPB Complaint Database
DFC Global Corp response to complaint:
Closed with monetary relief
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