Resources for resolving common issues with Rhode Island Student Loan Authority products and services
You can reduce the number of unwanted calls from Rhode Island Student Loan Authority you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer received bad information about my loan October 31, 2016 - I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never been late on a payment and has a credit rating in the - 's. She is paid ahead on her Federal Loans up to 2018. RISLA claims her credit is n't good enough because they do n't count her student loans as part of her credit report. This is not what is stated on any application to RISLA so how can they change our agreement like this?... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer don't agree with fees charged January 2, 2016 - I am being charged late fees every month, and i am never late. My loan has been set up to automatically withdraw from my bank account since the beginning. It is impossible to mange this with the lender, because there is a third party that is managing the loan. ... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer September 2, 2015 - While attending - I took out a student loan with RILSA ( Rhode Island Student Loan Authority ). I recently heard in the news that - under went a lawsuit based on late fee 's they charged. RILSA is charging 6 % of the payment that is due. I feel that 6 % is excessive, as it equates to roughly 10 % of my yearly interest. ... |
Rhode Island Student Loan Authority Student loan can't repay my loan July 15, 2015 - I have been paying off my loan through the Rhode Island Student Loan Authority since -, which is when I graduated from the University -. Initially, I was paying $ -/month, which was too much for me to handle, so I requested in - that they lower it. They told me they could n't do that. In -, I had to go into forbearance based on my income at the time. When that forbearance term ended, my payment had magically become $ -/month with no indication as to why that happened. I found out today ( -/-/- ) that they lowered it because of my forbearance term and that they could ... |