Resources for resolving common issues with Optimum Outcomes, Inc. products and services
You can reduce the number of unwanted calls from Optimum Outcomes, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Optimum Outcomes, Inc. Debt collection communication tactics threatened to take legal action July 16, 2016 - I have several hospital debts that have been referred to Optimum Outcomes. Unfortunately, this debts were billed and made known to me after I filed for Chapter - bankruptcy in -/-/2015. My Chapter - was confirmed around - 2015. I keep receiving letters from Optimum Outcomes for accounts related to - - and - - - - - - - for lab work. Currently, I am in - - bankruptcy and under law, they can not threaten to sue me or put a judgement on me while I am in Bankruptcy. Prior to filing for Bankruptcy, I attempted to obtain financial assistance from - - ... |
Optimum Outcomes, Inc. Debt collection communication tactics frequent or repeated calls July 11, 2016 - I have repeatedly request this company to cease calling me to no avail... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was paid May 11, 2016 - - - turned an overdue bill over to Optimum Outcomes on -/-/- for $230.00. On -/-/- - was paid and they requested Optimum Outcomes to return the account, ( - ). The recent credit report still shows that the Optimum Outcomes have it as an outstanding debt, when in fact it is not. Optimum Outcomes shows a zero balance so they need to remove the entry from my credit report. - - - ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 10, 2016 - this company has kept on its record an account that is fraudulent was from my identity being and stolen and used to receive goods and servicews without my permission this company keeps this fraud account on their records in additoin to reporting it to the credit bureaus when knowing it is fake... |
Optimum Outcomes, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to May 10, 2016 - Optimum Outcomes, Inc. has intruded into my credit trade lines via a third party. They are in possession of my person 's nonpublic ( private ) data, which is a violation of the Social Security Act, - Act, Title - and the FDCPA U.S.C. 1962c ( b ) and Identity Theft with is a violation of the FTC. I never verified my person 's social security number and Optimum Outcomes , Inc. has never obtained my prior consent to communicate with me FDCPA U.S.C. 1692c ( a ). I sent a Cerified Return Reciept letter to the companies registered agent in addition to a copy sent directly to Optimum Outcomes,... |
Optimum Outcomes, Inc. Debt collection false statements or representation attempted to collect wrong amount December 8, 2015 - Original dispute case number - Describe what happened so we can understand the issue ... I Have opened multiple credit disputes with - # -, - and - and others for the creditor - Hospital for charges $5200.00. Items have been reported under the credit collection names -, - - - - and most recently Optimum Outcomes. I am currently making payments thru - Law Offices in, - - - -, -, WI - account # - phone - - ext -. I have asked for an itemized statement from - Law Offices who refuse to give information saying that they only h... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was paid December 5, 2015 - I owed $160.00 to - - in - Texas. It was sent to Optimum Outcomes for collection. The insurance finally got worked out and paid me so I immediately paid - - with my debit card. I 've sent proof of this with the payment receipt transaction number from the hospital to Optimum Outcomes but they continue to send me collection letters and will not remove the item from my credit reports. ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 30, 2015 - - - in North Carolina erroneously charged me $270.00 in fees for doctors appointments in - and - - that resulted in - collections accounts being sent to Optimum Outcomes Inc. Optimum Outcomes listed these accounts on my credit file in early -. After contacting - - 's billing department to research the erroneous charges, they pulled the accounts out of collections and closed them/zeroed the balance ( to date, their systems show these accounts as closed ). It was also updated at Optimum Outcomes to show the accounts were resolved/closed. At the time, these accounts w... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt right to dispute notice not received November 10, 2015 - I am aware of this bill. No time or opportunity to validate the debt. Damaging my credit reports. ... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt not given enough info to verify debt October 26, 2015 - I disputed this account several times with them and with the credit bureau. This has been a on going issue with them. When I mail them something they say they never get it. I asked for a supervisor to call me on -/-/15 and they still have not called. I called back on -/-/15 and requested again a supervisor to call me. still no call from a supervisor. They told me last month they was going to mail statement I still have not received anything from them. This is going on 3 months now that it has been disputed! It should not take this long to get this issue resolved. ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 21, 2015 - I have responded to the first notice from Optimum Outcomes and provided them with copies of canceled checks showing the account was current and had been paid in full. I have repeatedly asked them to not call me that the number they had was also a business number, the owner of that number has told them not to call but they have ignored the request and continuously call. They will not leave me alone even after proving the debt was not owed. ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 22, 2015 - i have attempted to take care of this matter with this company who has listed a fax number that is operating with the number - it is listed with the - and i have a confirmation of the fax that has been sent to them outlining my social / drivers license / police report / id theft affidavit in previous complaints this information has been attached but this company has ignored the documents via previous submissions to consumer financial protection bureau and their OWN fax number ... ... .... at this point i am very concerned with their denial of the documents that have been sent and will po... |
Optimum Outcomes, Inc. Credit reporting incorrect information on credit report account terms July 13, 2015 - I filed bankruptcy in - of 2010. There are several medical collection items that were included in my bankruptcy that still show open on all - credit bureaus. I would like to have them removed and am not sure how I can do that? ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 2, 2015 - I have sent - different letters requesting validation, proof that they sent me a Dunning Letter ( which I did n't receive ) and a thorough breakdown of their protocols to remain HIPAA compliant. I 've received nothing. Any money I could have owed should have been paid by my insurance. ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 29, 2015 - i have - accounts with this company that do not belong to me and are fraudulent acct # - and - i have included a copy of police report and id theft affidavit notarized this needs to be removed asap ... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt not given enough info to verify debt June 25, 2015 - I have attempted, for several years, to get Optimum Outcomes to provide me with written copies of the original medical bill and the Explanation of Benefits from my insurance company showing that I did not owe this account. I have disputed this account that is showing on my Credit report. I have contacted the hospital and their -, 3rd party billers and they all show that I do not owe them any thing. I have a copy of of the Explanation of Benefits that show that this account was settled by the medical office. I have been denied a mortgage loan because of this false collection account. ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 18, 2015 - My son - - - -/-/- was hospitalized a few months ago and my ex husband - - - signed as the guarantor with his ss # for -. Optimum Outcomes Inc has called me and harassed me for the debt when I explained they have my name and his address. In no way did I sign any papers taking responsibility. - took him to the hospital and signed. I only was on the chart as emergency contact from his -. ... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt right to dispute notice not received June 7, 2015 - The collection agency reported several collection accounts on my credit report without providing any notices of verification of debts all in violation of the FDCPA and FCRA. ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 23, 2015 - hello this company sent me a letter thru cfpb and to my mail that they will delete all negative info of my credit report but have failed to delete with - and when i disputed with - they verified that i owe and will not remove ... |
Optimum Outcomes, Inc. Debt collection false statements or representation attempted to collect wrong amount May 20, 2015 - On - -, 2015, after calling - Hospital to set up a payment plan for a bill for my children, I was referred to Optimum Outcomes by - from - billing to arrange a payment plan. I spoke with - at Optimum Outcomes. We discussed a payment plan for $60.00 per month but later that day I had $640.00 debited from my bank account. I did not authorize this amount to be debited. Imagine my distress when I saw they debited $580.00 more than they were allowed to. I find this to be an illegal activity and as such have reported the company to the BBB and sent a complaint to -. I feel... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt right to dispute notice not received May 20, 2015 - Optimum Outcomes is reporting to - a collection in the amount of $740.00 for - - with a delinquency date of - -. I was seen at - - in fall of - but medical insurance paid the full amount since I had met my deductible. I have lived at my current address in - since - -. I never received a - day collection activity from Optimum Outcomes and it was reported to - - credit file without me being able to fully validate debt. Optimum Outcome is in direct violation of federal law by reporting inaccurate debt by re-aging the delinquency/open date to - - w... |
Optimum Outcomes, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to May 14, 2015 - - unknown collection account appeared on my credit from a company called Optimum Outcomes. I disputed all - accounts with the credit bureaus and - were removed. I have contacted Optimum Outcomes - times by way of certified mail and they have totally ignored me. I dont know what the debt is for although on my credit report it say medical. I have full medical benefits. I have requested that they remove the account and contact me only in writing but they called my job. Optimum Outcomes - ... |
Optimum Outcomes, Inc. Debt collection communication tactics frequent or repeated calls May 1, 2015 - I get a voicemail message that states, by continuing to listen to this message you confirm that you are ( name ) .... then it gives a phone nmber to call. I tried calling a few times but ca n't afford to waste my minutes on hold. How is it that my voicemail listening '' to a recorded message is a confirmation of my identity? How is this a legitimate attempt to collect a debt ''? ... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy April 23, 2015 - The - medical bills that are open collection on my credit report are false. I included ALL my medical bills into my bankruptcy. The dates that they are giving are false. These - account were open way before my bankruptcy. Which is like a year or - before my bankruptcy. If I am force to get documents then I will begin getting the paper from the doctors office showing when the account were originally opened. These company 's should not be able to just keep renewing the old accounts so that they continue to stay on someone credit file and be eligible to keep harassing people after a bank... |
Optimum Outcomes, Inc. Debt collection cont'd attempts collect debt not owed debt was paid April 16, 2015 - I have - - going back to -/-/-. I went to - - - in - Texas to the - room. I had my - removed. I have told them to code the bill properly to the hospitals and the - different collection agencies. I 'm not paying out of pocket for the rest of the treatments. I have insurance. Optmium Outcomes has repeatedly called me on my phone and ignored the stop all contact letter sent on - -, -/-/- certified mail # -. - the bill correctly or -. My insurance premiums are taken out of my check every month. This has been ongoing for 2 years. ... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt right to dispute notice not received April 2, 2015 - Debt collection agency hired by - - - for services rendered on -/-/-. I called - and requested a copy of the itemized bill in - and did not receive it. I did not get a call, or any additional information until -/-/- from Optimum Outcomes - - -, Set - -, NC - - Collection Agency. I then called our - - who sent over the samples to be tested, and they stated that - claims they sent the itemized bill. My concern is how does this agency not validate a debt before posting on our credit report as required by the F.D.C.P.A. The bill has been paid ... |
Optimum Outcomes, Inc. Debt collection disclosure verification of debt not given enough info to verify debt March 31, 2015 - Optimum Outcomes, Inc. filed a collection on my credit report. In the past, my late fathers medical bills had been mixed with my bills because I cared for him and we shared the same doctors. I disputed the debt with the credit reporting agency. Their investigation came back verified. I contacted Optimum outcomes and the lady was rude and was not willing to communicate other than stating I owed the debt. I then wrote a request to Optimum Outcomes for proof of the debt. They responded with only a letter showing the same information that was on the credit report and stated this was their validati... |