Optimum Outcomes, Inc. Debt Collection Complaint

Optimum Outcomes, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Maryland

- - in North Carolina erroneously charged me $270.00 in fees for doctors appointments in - and - - that resulted in - collections accounts being sent to Optimum Outcomes Inc. Optimum Outcomes listed these accounts on my credit file in early -. After contacting - - 's billing department to research the erroneous charges, they pulled the accounts out of collections and closed them/zeroed the balance ( to date, their systems show these accounts as closed ). It was also updated at Optimum Outcomes to show the accounts were resolved/closed. At the time, these accounts were removed from my credit file. In - -, these accounts reappeared on my credit file ( I was given no notice via mail or phone that these accounts were reopened or there was an attempt to collect a debt ). In late -, I called - - 's billing department and - - confirmed the


disputed with all - bureaus. - researched the dispute and informed me that Optimum Outcomes responded to their inquiry stating the accounts were open and unpaid. These accounts were closed in early -, there is no reason why they should be open as I do not owe - - or Optimum Outcomes any balance. This has negatively impacted my ability to refinance my home as my credit score has dropped dramatically. I can no longer secure the rates that would have been available to me before my score dropped.