First Investors Financial Services Group, Inc. Complaints

First Investors Financial Services Group, Inc. consumers have reported over 60 official complaints. Out of the 60 consumer complaints against First Investors Financial Services Group, Inc., 33% were disputed by the consumer (i.e. the consumer was not happy with how First Investors Financial Services Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against First Investors Financial Services Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 37% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, recources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New First Investors Financial Services Group, Inc. Consumer Complaints


First Investors Financial Services Group, Inc. Credit reporting incorrect information on credit report account terms

March 3, 2017 - I have been having issues with first investors since -. I have disputed this account several times and even reached out to first investors in an effort to settle the debt, but no agreeable arrangement could be made, and any help in this matter would be greatly appreciated. I had an auto loan with first investors since -, and I have paid faithfully until -. In - I began to notice that my account balances to raise instead of dropping and other inflated charges began to appear. I called to inquire about account balance and was consistently met with hostility. with no other option avai...

Read more

First Investors Financial Services Group, Inc. Debt collection communication tactics frequent or repeated calls

March 3, 2017 - They call constant. If I fall one day behind they call 10 times a day. If I block the number they call from numbers that are fake. I have teue caller so it shows both the real and fake number. Im tired of them calling somany times a day. They say its just a reminder but after - voicemails a day its a little extreme....

Read more

First Investors Financial Services Group, Inc. Credit reporting incorrect information on credit report information is not mine

January 13, 2017 - On -/-/2016 an unauthorized inquiry was placed on my credit report....

Read more

First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease

December 26, 2016 - On - -, 2016 I made a $300.00 payment to First Investors Financial Services. I have spoken to them several times concerning the payment, sent them documentation to prove the payment was made, and had the bank ( - - ) contact them twice concerning the payment and First Investors Financial Services has continued not to recognize the payment. Please help me get First Investors to recognize this payment I have made....

Read more

First Investors Financial Services Group, Inc. Debt collection communication tactics frequent or repeated calls

May 18, 2016 - I have been getting at least 5 calls a day from this company and they are leaving more than one message a day. ...

Read more

First Investors Financial Services Group, Inc. Consumer Loan shopping for a loan or lease

May 11, 2016 - I used - to view my credit score for free. The site kept asking my why I am checking my score. I chose anything in the drop down menu in hopes it would stop asking me the reason for checking score. after I chose auto refinance which was picking anything it asked me a series of questions. I answered them. It did NOT STATE IT WAS SUBMITTING AN APLLICATION TO LENDERS FOR ME! I t did not even ask me if I work or what my income is. I gave No pertinent information to incline it was an application. Next thing I know I am receiving emails from companies about an " application '' submitted! This put...

Read more

First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease

May 3, 2016 - To whom it may concern : My name is - - - I 'm a - American Veteran/- - - - - Soldier. I 'm having a major problem with my car loan financial, lender. Since returning home, I 've been going through numerous surgeries ; here at the VA hospital in -, NM. First Investors is the name of my lender, coming out of surgeries I was 26 days past due on my account. I had the company withdrew $800.00 from my - - - checking account on -/-/2016. The remaining balance of $490.00 was to be paid on -/-/2016. My phone conversation to them before -/-/2...

Read more

First Investors Financial Services Group, Inc. Consumer Loan problems when you are unable to pay

March 23, 2016 - For the last few months I have been told verbally ( recorded line supposedly ) that I would qualify for another deferment ( 2 month deferment ) to help me get my loan caught up as I have been paying one month in arrears for months. I was told to just keep making a payment monthly even though it 's behind and I would qualify in a " couple '' months. Well today, I asked for that deferment and was advised that I do not qualify until -/-/- for another one. She only advised me of -/-/- after I threatened to file a CFPB complaint. I feel completely mislead by this company. I advised them t...

Read more

First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease

March 10, 2016 - We got a car loan through First Investors Servicing Corporation on -/-/-. My husband lost his job -/-/-. We paid up until we asked for 2 differed payments, which we were granted, but after that we were unable to catch up and pay on time. In - -, we gave the car back to them because they would not work with us. We were hoping to refinance through them, but we were told that is something they do not do. When we got the later stating what we owed left on the loan, we were taken back on the amount. It was extremely high! Even with late fees, we were floored to see the balance. ...

Read more

First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease

March 8, 2016 - -/-/2015 according to First Investors Servicing Corporation I had satisfied the principle lender and paid all the concurrent interest payment that was originally applied to my loan. As statement by one of their representative I was paying off the balance. Through fault of my own because of illness being hospitalized subsequently I have on the principle payment of my loan. the problem is that First Investors is now charging me $4.00 a day interest payment on the principle balance and I feel that is unfair business practices now I owe $7000.00 instead of the $5600.00 I owed -/-/2015. ...

Read more

First Investors Financial Services Group, Inc. Consumer Loan taking out the loan or lease

January 31, 2016 - I just got out of the - - after 6 years of service, i have medical - including combat -. I went to bill - in - for a vehicle and i wanted the - it was a bit high priced but they said it would be paid off in 3-4 years not i got this auto load i pay - a month at about 19 % interest. I have paid over - dollars and it shows on my account i only paid about - k from my original loan amount.I am using my - pay for this vehicle i was under the impression i would be paying for another YEAR OR TWO AND BE DONE. but now my contract is almost 7-8 years long and the new -...

Read more

First Investors Financial Services Group, Inc. Consumer Loan shopping for a loan or lease

January 29, 2016 - Hello, This is my second complaint about this company. my first company ID number - when they replied to my first complaint they simply lied through their teeth this is a sham company, please put a stop to their corruption. in my attachments you will find emails requesting that they do not check my credit. in retaliation the same company checked my credit 3 times they claim that i never contacted them before, which is a complete lie. all i am asking is for them to correct what they did wrong. ...

Read more

First Investors Financial Services Group, Inc. Consumer Loan shopping for a loan or lease

January 21, 2016 - this company did a hard click on my credit with out my permission i applied for refinance with - - and the got my info from them and checked my credit without my knowledge or approval ...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

December 1, 2015 - Issue : Breach of Written Settlement Agreement1st Investors Servicing Corp is not reporting my credit line correctly with -. They corrected my credit line with - and - and both now show positive. However, - is showing 1st Investors loan as a negative mark and the mobile app shows it was charge off. Please correct my credit line with - per our written agreement from 2012. ...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

November 10, 2015 - Not only am I paying an unreasonable interest rate, but, I requested months ago that my payment be moved from the first of the month to the end of the month. I even sent in a form requesting this in writing, this was never done. Since that time, I have been charged late fees and DAILY simple interest. This has inflated the principal owed to an unmanageable level. I have paid faithfully on this vehicle for five years. ...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

November 10, 2015 - I refinanced our truck loan with 1st Investors Servicing Corp and never paid a late payment. Our truck value was almost a loss compared to the amount of my auto loan. I entered into a settlement ( - 2012 ) to payoff off the loan at a lower amount with out impacting my credit. I worked with - - ( Settlement Dept ) and he even had an appraiser come to our house to value the truck. I provided the payment that was agreed and my credit was not to be impacted. I have a written letter from 1st Investors with the details. Now almost 3 years later 1st Investors just started to report to the cr...

Read more

First Investors Financial Services Group, Inc. Consumer loan taking out the loan or lease

November 9, 2015 - First Investors Financial Services have stolen our auto loan payments and have not applied very many payments towards our loan balance. We refinanced our vehicle with them in - 2015. Due to the theft regarding auto loan payments our balance has not been adjusted except on rare occasions. Which proves that the payments are stolen and not applied to loan balance! This situation has caused our credit scores to be terrible as they have ruined our credit! Let alone the amount of money missing that should have been applied to auto loan balance in order for the balance to be correct! So-what is go...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

November 4, 2015 - I have continually made overpayments towards my vehicle loan in an effort to reduce the principle amount and, in turn, reduce the amount of interest being paid towards my loan. I contacted FIFSG ( First Investors Financial ) when I noticed all of my overpayments were being split between principle and interest. I contacted FIFSG the first time via telephone and was advised this would be corrected. When my payment was made in - 2015, I reviewed my account and noticed the first request and resolution had not been honored and my overpayment again was split between principle and interest. I sent...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

October 19, 2015 - I had an auto loan with - that has been paid in full per a letter I received from them ( the car was traded in ) however they are reporting my account as delinquent to the credit bureaus with a balance of $0.00 ...

Read more

First Investors Financial Services Group, Inc. Consumer loan shopping for a loan or lease

October 2, 2015 - I received a letter dated -/-/- from First Investors Financial Services , Inc. stating that my request for an Auto Loan Refinance was denied due to information obtained from -, a consumer reporting agency. I did not, nor have I ever, requested an auto loan refinance with this company or any company. I purchased a new vehicle in -/-/- and it is financed through - and I have no intention of refinancing. I called the company today -/-/- to discuss how this could happen, but was told they had no record of this under my social security number and that the social listed on the a...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

September 5, 2015 - In - 2015, I disputed an auto loan with First Investors Financial ( CFPB dispute - ). On - -, I received an alert that this account has been updated with a - day late on my credit reports. Since - 2015, this account was reporting paid as agreed, no lates. ...

Read more

First Investors Financial Services Group, Inc. Consumer loan taking out the loan or lease

June 23, 2015 - On - I acquired an auto loan from First Investors - -, GA. The loan was for 72 months. The loan should have been paid on -. I contacted First Investors on - and asked about the pay-off on the loan. I was shocked when they told me that I still owed $9000.00 on the loan! They claimed it was for deferred payments and late fees. So I paid and another year later I still owe $8000.00. on this vehicle and if I do n't pay it they will repossess it. I can not even trade the car in because there is so much negative equity on the vehicle that a car dealership/bank wo n't touch it. -...

Read more

First Investors Financial Services Group, Inc. Consumer loan problems when you are unable to pay

June 2, 2015 - In reviewing - - credit report, I found that first investors financial service corporation placed the incorrect balance amount along with the duration period of the false balance on my - report. I currently have a pending investigation with CFPB open with their debt buyer - - -, in which they requested 60 days to get the correct balance resolved. Within those 60 days, my first investor financial services credit report balance increased to the loan origination amount. ( indicating that my high loan balance was - ) Please be advised that payments were made throughout the lif...

Read more

First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease

May 8, 2015 - Car loan with First Investors Financial is reporting monthly late remarks after being approved for a loan extension. Account should not be reporting as late on credit reports. Also late fees are still showing in online account on their website, and I was told were to be added to the loan extension. A past due amount is reporting erroneously on my credit reports. And I am continuously robocalled numerous times a day about making a payment when my account is current. ...

Read more

First Investors Financial Services Group, Inc. Consumer loan problems when you are unable to pay

May 7, 2015 - Returned my vehicle once I was laid off from my job, was not past due ... .but they immediately filed for a judgement on my credit. ...

Read more