First Investors Financial Services Group, Inc. Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

First Investors Financial Services Group, Inc. Consumer loan department,

Vehicle loan Taking out the loan or lease Ohio

On - I acquired an auto loan from First Investors - -, GA. The loan was for 72 months. The loan should have been paid on -. I contacted First Investors on - and asked about the pay-off on the loan. I was shocked when they told me that I still owed $9000.00 on the loan! They claimed it was for deferred payments and late fees. So I paid and another year later I still owe $8000.00. on this vehicle and if I do n't pay it they will repossess it. I can not even trade the car in because there is so much negative equity on the vehicle that a car dealership/bank wo n't touch it. - car dealership told me the car is only worth $1500.00. I 'm at my wits end. I ca n't get anyone at First Investors to return my phone calls. I really need some professional advice. The last time I actually spoke with a person from First Investors, I told the person that I was contacting the CFPB and they just laughed at me. I just feel so overwhelmed. Thank you for any advice you may forward to me.

First Investors Financial Services Group, Inc. customer in Ohio
Jun 23, 2015

* Source: CFPB Complaint Database

First Investors Financial Services Group, Inc. response to complaint:
Closed with monetary relief

Consumer disputes how First Investors Financial Services Group, Inc. handled their complaint

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