First Investors Financial Services Group, Inc. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

First Investors Financial Services Group, Inc. Consumer loan department,

Vehicle loan Managing the loan or lease Texas

Not only am I paying an unreasonable interest rate, but, I requested months ago that my payment be moved from the first of the month to the end of the month. I even sent in a form requesting this in writing, this was never done. Since that time, I have been charged late fees and DAILY simple interest. This has inflated the principal owed to an unmanageable level. I have paid faithfully on this vehicle for five years.

First Investors Financial Services Group, Inc. customer in Texas
Nov 10, 2015

* Source: CFPB Complaint Database

First Investors Financial Services Group, Inc. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3First Investors Financial Services Group, Inc.Complaint HistoryComplaints12/20133/201412/20141/20152/20154/20155/20157/20159/201510/201511/201512/20153/20165/201612/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First Investors Financial Services Group, Inc.Managing the loan or lease40.0%40.0%20.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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