Review and analysis of over 298 complaints against Rushmore Loan Management Services LLC
Rushmore Loan Management Services LLC consumers have reported over 298 official complaints related to Loan modification,collection,foreclosure. Out of the 298 consumer complaints against Rushmore Loan Management Services LLC, 25% were disputed by the consumer (i.e. the consumer was not happy with how Rushmore Loan Management Services LLC responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Rushmore Loan Management Services LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 13, 2017 - My husband and I applied for a modification on our home from our lender. The lender had already scheduled a foreclosure sale date on our property ; however, we were told by several customer service representative including our accounts manager that once we submitted the application for modification in its entirety that the sale date on our home would be postponed until a final decision was made. The sale date on our home is scheduled for tomorrow, -/-/2017. Our application was submitted on -/-/2017, I called every day for almost two weeks to ensure that our application was received and tha... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 7, 2017 - Rushmore Loan Management, Rushmore Loan Management Services LLC Customer Service Department -, CA - ( http : //www.rushmorelm.com/ ) requested a set of documents prior to my submitting a modification request by the request date : -/-/2017. I submitted all required documents, of which included a Quit Claim Deed that I had to pay $1600.00 for in - County and a statement that included the dissolving of my relationship with my domestic partner whom I never married legally. I submitted both. After the deadline, they informed me that I could not qualify for a modification due to failure... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 3, 2017 - On -/-/2017 I sent a request for mortgage assistance to the servicing company to my mortgage loan. The reason my loan became delinquent was because the monthly payment the lender offer were much higher than promised. I have applied for loan modifications several times but always get denied due to inconsistent reasons. I was recently advised by my loan 's servicing company that they are no longer taking any more documents to process a loan modification.... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure February 24, 2017 - We repeatedly requested a loan modification from Rushmore Loan Management Services and even though my husband on - and that was why we were looking for reduction from our 6.5 % interest they kept turning us down saying our income to debt ratio did n't fit their criteria for in home modification. We missed 3 payments, - and - - and - -. Began sending payments again every month but starting - - Rushmore started denying acceptance of payments because we were n't paying off missing payments balance. Finally this month they denied our modification for the last time and deman... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure February 10, 2017 - I am attempting to negotiate a restructured or modified mortgage loan with my lender Rushmore Loan Management Services. Despite repeated calls to their loss mitigation department, it is impossible to get a human being on the phone to speak with me and no one returns my messages. I have not been assigned a designated point of contact, and they have moved forward with setting a sale date for my property. Rushmore recently sent out a denial letter, based apparently on documents I had sent in months earlier. They stated that I was denied for help due to lack of income, but the figures they were us... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure January 10, 2017 - In the course of our mortgage loan being purchased by - - - from - - - it was discovered that an additional amount of $ - had not been forwarded or exchanged between the - companies. The end result of their oversight somehow fell to the borrowers. We the borrowers filed a motion with the court to get the matter rectified, with the court ruling in our favor. The court ruled as we had stated that the $ - owing was not as the result of the borrower failing to pay our monthly mortgage amount, but that the $ - owed was to be ratified between the - parties eliminatin... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure January 1, 2017 - - sold my loan to RUSHMORE LOAN MANAGEMENT on -/-/- while I was a few months past due. 1 ) When I e-mailed the RUSHMORE specialist appointed to me, detailing my financial and physical hardship, I did not get a reply so I resent the email. The response to this second email said 'CALL ME '. He has refused to note anything in writing, only over the phone. 2 ) When I asked about payment arrangements I was told that 2 to 4 months was the longest they would give homeowners to get caught up [ also listed on their website ]. I replied that I 'd not be able to satisfy that past due and keep... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 5, 2016 - Dear - iam writing this note to you telling you about the unfair treatment that i have been getting for trying to get a loan modification from rushmore - loan company I pay several companies to try and help me and I get no result now iam working with a next company and its the same thing so can you please help me cause I want to keep my house all iam asking for is help I filled bankruptcy for several times just to stop them from taking my house I work - jobs to get it and do n't want to lose it thanks again... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 2, 2016 - I applied for a loan modification in the -. I was accepted into the program in - at this point I believe I was one month behind. I was given a grace period for - and stated making the trial payment in -. I made 6 on time payments until my mortgage was permanently modification in -. I think is unfortunate that my 6 on time payment are not being reported. The agreement states that the modification could adversely affect my credit report but does not state my on time payments would not be accounted for. It states the reporting that the loan being modified will affect my credit. Als... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 31, 2016 - Urgent!!! Urgent!! It is with great fraustration and hysteria that I am asking that you review my file. My house just sold and my attorney was never notify of the sale day. I have recently submitted a loan modification package up dating all my information, for I was not aware of this sale. My attorney 's office after filing documentation was notify that this file had been transfer to four different attorneys. The First attorney was - - - - -, and - - law firm .Please I am now requesting you reach out to Rushmore loan servicer who apparently did not inform me of the sale d... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 3, 2016 - We have been on an adjusted rate mortgage now at 6.5 %. My husband became - and is on SSI at 1/2 his salary when he was employed. We fell behind and attempted to have Rushmore provide a loan modification. They first offered a 6 % interest. We still did n't see how we could meet that mortgage. Hired an attorney. Then the attorney insisted they re-review our numbers. Eventually Rushmore again stated that they would not even review us for a modification. This is the second time they have tried to take our home from us. The first time, because of a settlement, we were able to catch up but we do... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 28, 2016 - We wanted to file a complaint against this Loan servicing company Rushmore loan and the Bank which is -. We were trying to ask for a modification on one of our rental properties, they had us re do the paperwork so many times i cant begin to tell you, i have a file almost 5 inches thick on this modification.. We had asked the courts magistrate to help assist us with this modification, and the banks attorney was involved and like another one we have, paper came up not sent timely, which it was, emails sent back and forth, so much paperwork and not just updateing income, re had to redo the ban... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 17, 2016 - In -, my home and farm was appraised for - -. I borrowed $140000.00. This was done through - -. It was serviced by -. Was then transferred to - - -. I never missed a payment and was never late on a payment. In -, -, I received a letter stating that my taxes and insurance were in default and I had 30 days to produce proof of payment. The next day I received a lettered stating that - - - had paid the taxes and insurance and that my payment had increased from $ - to $ -/month. My insurance had already been paid and the taxes were not due. I called... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 14, 2016 - On or about - -, -, - - - - -, WA, posted a Notice of Default ( NOD ) on our door. We requested a mediation from the new " loan servicer '' ( - " transferred '' or " sold '' the loan to - Mortgage ). After several delays, we finally met with them - ( over a year later ). They would not do a thorough analysis of our financial ability to cover the $ - monthly mortgage, stating abruptly that they only went by our form - tax statement for income. They refused to acknowledge that a home business has greater cash flow than the tax doc will show when a large pe... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 14, 2016 - I had financial difficulties in -/-/- and filed for bankruptcy. I was not able to make the mortgage payments in the agreement and the bankruptcy was discharged -/-/-. The Lender Rushmore Home Mortgage LLC proceeded with the foreclosure on - -, - the day before auction I filed again for Chapter -. Through an inheritance I now had the reinstatement amount due of approximately $130000.00. I then instructed my attorney to dismiss the case so I could pay back the reinstatement amount due. The dismissal was official - -, -. I immediately called and left a message wit... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 24, 2016 - My loan was transferred to Rushmore Loan Management company in -, 2015. Prior to the transfer, my initial loan company had granted me a debt forgiveness of a significant amount. Rushmore, is currently modifying my loan based on my initial loan amount and totally ignoring the amount forgiving as well as payments I have made to reduce the principal balance on my loan. The modification offered is another 30 year mortgage with the principal balance equal to my original purchase price. This ignores 9 years of payments and the loan forgiveness by -. This is clearly a breach of contract and is ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 20, 2016 - With the help of a - certified housing counseling agency, I submitted a complete loan modification application to the servicer of my mortgage, Rushmore Loan Management Services. Eventually, the servicer provided a letter dated - -, 2016 acknowledging that my application package is complete ( attached here ). But then I received a letter saying that the servicing of my loan will be transferred from Rushmore Loan Management Services LLC to a different company effective - -, 2016. I do not think this is right. Rushmore 's first letter acknowledging my application says they will h... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 20, 2016 - the mortgage company will not work with me to do a modification on my mortgage. well they said they would 4 years ago but .... they never sent paperwork for me to fill out and return. i always received a letter stating i did n't qualify or they could n't do a modification at this time. this started after i was released from chapter - bankruptcy due to hardship. all my tries at loan modification was done over the phone. i kept on trying to work with these people, even when my mortgage had been turned over 2 times to different agencies. while trying to deal with the second company they sent m... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 17, 2016 - Since several month ago Rushmore Loan Management Services ( RLMS ), Collection department, is sending me monthly letters, dated the - day of the month, saying that I did not pay my monthly payment. Accord the NOTE I have until the day - of each month to do my monthly payment, and they also put at the monthly billing statement of -, - ( attached copy ) that I did not pay them and I did it. I always send my payment the - day of each month, so they receive the payment in 3-5 days. This is happening since they cut the Monthly billing Statement on the day - of each month, and it s... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 10, 2016 - On - 2015 I signed a deed in lieu, the bank ( Rush Loan Management ) took possession of the property to satisfy loan -. After many inquires to the mortgage bank they refused to provide a document stating the status of the mortgage loan and they keep reporting the account as " on past due '' affecting my credit and my possibilities to get credit.... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 9, 2016 - I received a call from the home retention coordinator for Rushmore Loan Management Co. on -/-/2016. She called to inform me that Rushmore had declined to accept the offer for a short sale on my property which is scheduled for foreclosure on -/-/2016. This was the second offer on the property that she declined. She said the - offer was too low and gave my realtor, the figure that the 'investors ' would accept. A - offer for the amount that she stated was acceptable was then submitted, and after reviewing the - offer, the home retention coordinator contacted me via phone to ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 5, 2016 - Rushmore is denying a short sale that we have had in process for 60 days before the foreclosure date. They never did an interior appraisal. They only did a drive by one and gave it an unfair market vlaue. We provided pictures, comparables, and a detailed explanation for why their value was too high. We even got an ALL cash buyer to take on the responsibilty of fixing the home to avoid foreclosure. Now they are transferrign the loan to - Mortgage. But the foreclosure will take place before the transfer. We need help.... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 30, 2016 - Our loan was sold fraudulently from our original lender to another company. The loan was paid off on - -, 2013 by sale. After numerous attempts with phone calls and e-mails asking for our original wet ink cancelled note and mortgage we to this day have not received them. The property is now up for sale and the chain of title has been broken and the owner selling the property is not the actual owner. As a mortgage holder it is my right to get my cancelled note and mortgage. The title is clouded and I do not want to have any responsibility in this mess and I am asking for my rights to be h... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 23, 2016 - we fell behind in mortgage, way behind. we have tried for loan modifications several times. one company took $2500.00 and closed up shop taking my money with them. Rushmore, the mortgage company told me they would do modification for free, take 30 days. I called about 3 months later after never hearing anything even after phone calls and told they never did it and it takes 6 months!. we have gone to many people, taking money up front, even after I told husband not to do it, and no where. I cant do thru bank either. Now on - - I got a letter telling us that we had to sign our keys over ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 13, 2016 - I currently have Rushmore, ore Loan Servicing as the lender for my mortgage. I have receive several conflicting reports about my mortgage payments. I am currently up to date on my monthly payment s.. Payments have been sent and returned to me and additional late fee applied. This has occurred on more than - occasion. Request for a loan modification application have not been sent. I have most recently received a letter with an intent to foreclose. I like to have my account current and maintain monthly payment as to such time I have paid the loan off. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 30, 2016 - My husband lost his job and only received one month of unemployment benefits. During this period we reached out to our lender - to see if they could offer us a modification. They sent us an application and we received a letter dated -/-/- and our new trial period plan would start on -/-/- in the amount of $1200.00 which is a difference of $340.00 from the original payment of $1600.00. We completed the 3 month period and would call - on the status of the modification with - - the relationship manager for the loan account. She indicated to us to continue makin... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 23, 2016 - I have been in review with Rushmore for over 1 year trying to get my mortgage modified. We are currently assigned to - -, who has been nothing but combative and rude throughout the entire process. I am asking for our representative to be changed immediately, as she is nothing but degrading and very snide to my advisors as well. She has done nothing to help us but only harm the process. As I have stated, we have been in review for almost 1 year. We even told Rushmore that we have $10000.00 to put toward a down payment on a modification, still they drag their feet. We have sent the same ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 21, 2016 - Case number : - Filed -/-/- I filled bankruptcy, including my mortgage with Rushmore Loan Management in - and it was discharged - -, - Creditors are supposed to cease reporting negative items after the notice of bankruptcy being filed and creditors discharging items. I am protected through the bankruptcy against any further consequences for this loan. After several credit disputes, Rushmore continues to report derogatory information on my credit reports. They will not remove the comments " settled for less than the amount owed ''. This comment along is not allowing me t... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure February 24, 2016 - I am in a chapter - Bankruptcy and am working with a HUD approved Housing Counseling Office Named - - - - Who was given approval from my attorney to help me get a modification. The paperwork was faxes on - -, 2016. My counselor has been Calling two to Three days a week for the last 2 weeks and they Keep telling her that a fax was received but it is not loaded yet. My mortgage company is Rushmore Loan Management. I think they are trying not to help me. I know that it does n't take that long to upload paperwork into a system. Please help me! ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure February 16, 2016 - My mortgage note was sold by B of A, who I was working on a modification with coming out of bankruptcy, to Rushmore Loan Management. My mortgage servicer is dual tracking me I have sent in at least - modification applications and numerous support documents. While under the guise of assisting me secure a modification of my loan they proceeded the entire time to push the foreclosure through as evidenced by filing dates on various documents. I need assistance because I want to keep my house. I fell behind because I am unable to work. I have secured a steady income stream and can afford modifie... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 21, 2015 - A modification package was sent and received to Rushmore Loan Management, and on -/-/2015 the package was confirmed as received by Rushmore employees in the bankruptcy department. The file was flagged as bankruptcy at the time of receipt. The file should have begun the review process at that time .While in bankruptcy any sale date proceedings are placed on hold due to the automatic stay. Regardless of the bk dismissal, at the time the documents were received, the file was still flagged as in bankruptcy with no sale date/foreclosure suspended. On -/-/2015 employee - - confirmed the mo... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 20, 2015 - I fell behind on my payments and the company said they would help me save my home but they are trying to foreclosed on my home. I have been faxing documentation over and over again. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 18, 2015 - I have been trying to obtain a modification from my old lender - - - since - - when my loan defaulted because of past due property taxes. We believed that when he got our - loan that the taxes was impounded. Once - took over the loan and the 5 year statute passed for past due property taxes ; - - - sent us a letter advising us that we was $60000.00. in debt for property taxes. Our payment went from $3400.00 to $10000.00. We tried to ask - to help us but they only tried to adjust the escrow which dropped the payments to about $8500.00 which we still coul... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 11, 2015 - -/-/- I was leaving the Army and looking to buy a house with my then fianc and our teenaged children. As first time home buyers we were qualified for a - loan. We found a home in our price range and I carefully chose - Bank because they were least likely to sell our mortgage. One year later, they sold our mortgage -, which was taken over - -/-/-. This was the worst possible outcome. After carefully avoiding - during the mortgage buying process, here we were. The first thing they did was raise our mortgage from $1700.00 per month to $2500.00 per month citing a defi... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 9, 2015 - Rushmore tried to sell our home on - -, 2015 and we were forced to file a bankruptcy to stop the sale. We have been trying to get help from them since the loan was transferred from - - - to Rushmore. However, they will not open a review for assistance because they claim that they have reviewed us for assistance - times already and they wo n't do it any more, but they have NEVER reviewed our loan for assistance. Unless they did it on their own. We are now in a situation where they are going to take our home away, even though we qualify for assistance through government program... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 6, 2015 - I was offered a modification and was going through - Georgia at the same time and I needed - Georgia to make decision and the mortgage company put me in foreclosure. They put me in foreclosure and sent me a modification package to complete and return to them for review at the same time. I am frustrated with this type of process ... Is this the protocal? ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 5, 2015 - The servicer, Rushmore Loan Servicing is stating that the investor wants $25000.00 down payment before they will modifiy the loan for a three month trial period. It was declined when we could n't come up with the payment we offered to spread out with the trial period payments. Initial down payment we could do was $5000.00 that was declined. Then we offered $15000.00 down payment to be spreadout in three month with the trial period payment. -, who is the contact representative with Rushmore said she spoke to her supervisor's-supervisor and said that the investor said no that they need ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 27, 2015 - I have been trying to get modification for months and I have submitted the same documents over and over again. I have just learned that my house is scheduled to be foreclosed on - -, 2015. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 26, 2015 - First of all, thank you for handling my Complaint. After reading the Consumer Financial Protection Bureau Rules to protect homeowners,I can briefly write my Complaint by saying that:"Rushmore Loan Management Services has violated each and every one of the Rules" I am trusting that you will base your final conclusions on facts and evidence and not words written in a piece of paper, that is why I am presenting each of my TRUE statements with documents attached. Please, know that the least I expect is the same from Rushmore. On -/-/- 2014, Instead of Rushmore informing me that they were the... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 24, 2015 - In short I had a mortgage with a coborrower in - ... in - that mortgage was modified into a mortgage with that coborrower by herself. In - I filed a BK- and in - I received a discharge. Rushmore Loan Management took over servicing the mortgage in - and has been reporting to the credit bureaus that the mortgage is mine, open, and delinquent. I faxed them the attached letter on -/-/- and they are supposed to respond within 30 days and have not done so. I had an attorney send them a letter and again no response. All the while my credit is being ruined by them for an acc... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 21, 2015 - We have a been working on this file since -/-/15 as a short sale there was an appraisal that was done via Rushmore bank and there was an offer to meet the min net per the appraisal. Rushmore denied the offer and stated that they will only allow a DIL as the payoff is - however the unpaid principle balance is -. We have tried to reach out to the investor on the loan and have had no response except to call Rushmore. Please help us to get this bank to allow a short sale. I feel like they are setting us up to foreclose. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 2, 2015 - O -/-/15 I submitted a grievance letter to my loan Servicer and Note holder and had a CFPB case number -. They responded with a a letter regarding their services and being correct and to deal with my home builder on my grievances and did not address the specific questions regarding the transaction of my note. My grievance letter was very specific with mortgage broker fraud and appraisal fraud and predatory loan issues using bank statements for stated income and many other issues relating to the origination of the note and the transactions of the note to present. I sent a follow up let... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 18, 2015 - Rushmore Loan Management Servicessee attached documents ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 14, 2015 - My house was illegally foreclosed on -/-/2015. The bank did not generate documentation that they legally hold the original deed and the title nor they showed any interest in numerous modification attempts that I tried. Please help me resolve this situation and get my house back to me. I know for a fact they have fraudulently foreclosed on me and the mortgage audit has shown that they have committed a securitization fraud at least. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 14, 2015 - I submitted a file to Rushmore Loan Management for a loan modification through -. I also filed Chapter - Bankruptcy to get rid of the arrears of the loan. Rushmore is trying to recoop the arrears which I do not have by paying upfront funds of $8000.00. They have also given me a sale date and a modification which is duress. I can afford the $1200.00, but the upfront funds of $8000.00 I do n't have that is why I filed bankruptcy. The sale date is scheduled for - -, 2015. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure July 9, 2015 - Hello, My Morgtage has been sold to Rushmore Financial Services. This was sold to them when - left the market. Immediatly they law suit me for the amount of - of the principal amount of the morgtage and want as a settlement 35 % of the amount owed plus all the interest accumulated. I personally thinks is fair, but what motivate me to contact you guys is becasue they are not flexible and expressed that they just want to aquire the home to built their house portfolio. That was the statement from - - from loss mitigation personnel. The phone number is : - ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure July 3, 2015 - I have a short sale offer for what my property appraises for and on - -, 2015 I was informed by my mortgage lender that instead of taking the offer and/or countering the offer at a reasonable amount they are going to proceed with the foreclosure sale. This will push me into a foreclosure situation. I have done everything that I can and I am desperate for some type of assistance. I feel as if the lender is n't doing what the government says that they should do, which is provide foreclosure alternatives to homeowners like myself. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure June 3, 2015 - Rushmore Loan Management Service is involved in unfair business practice. They continue to delay my loan modification application by saying they never received faxed documents that are needed to finish my application. We have enlisted the help of a third party organization called - that specializes in helping homeowner such as myself save their homes from foreclosing. Again, Rushmore stated that they never received the required documentation from - and even suggested that we stop using a third party organization. I have been trying to get a loan modification for the past year. Initially,... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 19, 2015 - They have since day one abused Me as a consumer, they have taken more out in escrow and refused to correct it even after I showed proof. The recently they reported me late and stated in -/-/2014 they were starting foreclosure even though I was in a bankruptcy. This is inaccurate information and I have asked to have it changed and they have refused ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 14, 2015 - I started my loan modification with Rushmore Loan Management Services in -/-/-, We had come to an agreement just before the sale date of the house. The only problem was that I had never consulted with a Attorney, and I was afraid to sign any paper. I went and saw a Attorney and they suggested bankruptcy to stop the sale. Now Rushmmore will not agree to the original terms in -/-/-, which was $7500.00 and $1500.00 per month for 3 month at that time a final modification if I was current. One week ago I gave them $20.00 down and they raised my monthy payment $2500.00 per month, s... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 14, 2015 - I have been victimized, - by a toxic mortgage loan and now by a toxic foreclosure process in which the courts seem complicit. I feel like a poster child for - - - A FIGHTING CHANCE. - - confiscated the remainder of an insurance payout after stonewalling my requests for payments for work done in accordance with the insurance adjusters estimates. Not only did they compromise my contractor, an independent adjuster whose funds were released only after he threatened to place a lien on my property, but they also precluded me from the right to appeal for funds to complete work on my... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 5, 2015 - I need my mortgage modified. I have tried effortlessly to provide Rushmore Loan Services with the documents that were requested only to continue to be told that a complete package was not submitted. I would ask them what documents they needed and I faxed them accordingly. Whenever I would call to follow-up with my Account Manager, - -, it would take her - days for her to return my phone calls. This has been my entire experience with her. On - -, 2015 I received a letter from a Foreclosure Attorney indicating that my home was scheduled to be sold on - -, 2015. I was so conf... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 1, 2015 - I submitted a request for a modification review with my lender, Rushmore Loan management on -/-/2015. My authorized 3rd party and I spoke to them mulitiple times after this and they stated that they received the documents for the modification review, but they are denying it because they want to proceed with the foreclosure sale of the home on -/-/2015. Please help, I want to save my home! ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 15, 2015 - This complaint is being submitted by - - - ( - ) on behalf of - and - -. This complaint pertains to Rushmore 's violation of the CFPB 's loss mitigation procedures. On - -, 2015, - faxed a complete Request for Mortgage Assistance ( RMA ) to Rushmore 's Home Retention Department on behalf of - and - -. ( Exhibit A ). Pursuant to Regulation - of the Real Estate Settlement Procedures Act ( RESPA ), a servicer must Notify the borrower in writing within 5 days ( excluding legal public holidays, Saturdays, and Sundays ) after receiving the loss mitigation appl... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 15, 2015 - Hello, My mortgage loan was handled by - - - before it was assign to Rushmore servicing Company a few months ago ), we have requested - - - to send us payoff figures in order to payoff the loan in full, we have borrowed the money from a private source, paid the entire amount to - - - ( this was back in - -/-/2011 ), and instead of getting a satisfaction letter, we received a few months later a letter from the bank stating that the total payment was returned since it was $800.00 short ( legal fees ) which by the way never appeared on the payoff statement. In th... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 13, 2015 - HUD Certified Counseling Agency is working with Elderly Couple to obtain a modification. During Trial Modification with Rushmore Loan Management Services, client was sent at letter saying that his Social Security card is not legible. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 10, 2015 - We have been mistreated and misled by the representatives at Rushmore. We can not understand the poor treatment we have received during the servicing of our mortgage loan. Let me give a little background : I 'm a - years. I - in -/-/- and we have lived in this community for 26 years. I had an accident at work, badly injuring my - in -/-/-. I rely on my - for work ... this accident caused me to fall behind due to the recovery time and the job loss. Plus, my - never completely healed, forcing me to work only in a -. I am trying to go to school to learn a new professio... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 1, 2015 - Mortgage company failed to provide me with sufficient notice prior to foreclosure. Only notice received was notice of foreclosure which was less than 37 days prior to foreclosure. I did not have time to submit loan modification documents in time nor dispute said debt. Once I was notified of foreclosure date I immediately sent in a complete loan modification package and was told it had to be submitted 37 days prior to foreclosure. Under the fair credit practice act Rushmore should had notified me at least a month prior to foreclosure action to dispute said debt. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 25, 2015 - We feel like we are being scammed out of our home. Rushmore Loan Management Services and law firm - - -, -. are trying to foreclose on our home. We completed a chapter - discharge in -/-/-. Neither of them had nothing to do with the bankcruptcy process. After the discharge was complete we started getting contact from Rushmore Loan Management. We told them that we owed them nothing and reported this information to our attorney. They tried to bully us into a modification. We said no. They sent us paperwork anyway saying we had a modification ( attached ) .- again, we infor... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 24, 2015 - Investor is a private equity trust according to Negotiator ( I am working on behalf of - borrowers with this Servicer and Investor and was told by the Manager We dont have to partcipate in any short sale program and the investor will deny the short sale even if it is a market value contract - they have their own management company and want to rent the properties out until the market rebounds, and do this all the time ''. Valid hardship on -. Refuses to return calls even though the contract was the same as the - results. Asked the borrower immediately to sign a DIL and no consideratio... |