Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

I am in a chapter - Bankruptcy and am working with a HUD approved Housing Counseling Office Named - - - - Who was given approval from my attorney to help me get a modification. The paperwork was faxes on - -, 2016. My counselor has been Calling two to Three days a week for the last 2 weeks and they Keep telling her that a fax was received but it is not loaded yet. My mortgage company is Rushmore Loan Management. I think they are trying not to help me. I know that it does n't take that long to upload paperwork into a system. Please help me!