Rushmore Loan Management Services LLC Mortgage Complaint

Rushmore Loan Management Services LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New York

Hello, My mortgage loan was handled by - - - before it was assign to Rushmore servicing Company a few months ago ), we have requested - - - to send us payoff figures in order to payoff the loan in full, we have borrowed the money from a private source, paid the entire amount to - - - ( this was back in - -/-/2011 ), and instead of getting a satisfaction letter, we received a few months later a letter from the bank stating that the total payment was returned since it was $800.00 short ( legal fees ) which by the way never appeared on the payoff statement. In the meantime, the total amount was higher because of an interest and other fees added to the principle amount, we have experienced a terrible family crisis ( - of my daughters deceased in my family ) and loss of income which prevented us from making the mortgage payments, the amount owed, has become higher and left us no choice but falling behind with the mortgage payments. The property is no longer livable since we did not have the funds to maintain it and as of today it is


n't help since all of this happened with - - - and they will have to start a foreclosure procedure against our property. The only payments we were able to maintain since this happened about 3 years ago were for property taxes. It is sad to think that just because of $800.00 we, a widow that have lost - daughters in less then a year is facing foreclosure and a possibility of losing her home. We feel that neither - - - or Rushmore servicing simply do not want to listen to us and try resolve this big problem we are facing and possibly lose our home. We have attached a detailed letter written by me to Rushmore servicing which is currently handling my mortgage loan and started a foreclosure procedure about a month ago. Thank you for your help