JPMorgan Chase & Co. Account Opening, Closing, Or Management Complaints

Review and analysis of over 127 complaints against JPMorgan Chase & Co.

JPMorgan Chase & Co. consumers have reported over 127 official complaints related to Account opening, closing, or management. Out of the 127 consumer complaints against JPMorgan Chase & Co., 25% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Account Opening, Closing, Or Management Consumer Complaints


JPMorgan Chase & Co. Bank account or service account opening, closing, or management

November 15, 2016 - I moved from - to -. Attempting to get my car registered in -. Chase Bank holds the title and they received a request from - DMV on -/-/2016. Chase has told me they were scheduled to have the title sent on or about -/-/-. They still have not sent the title and I have been driving without a registered car due to the time it has taken for the title to be sent to - DMV. For the past week and a half I have called every day to try and get some resolution to the issue, which has been fruitless. I have been told that it has been escalated but it has not seemed to resulted in any...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 3, 2016 - I believe I was discriminated against while applying for a loan through Chase bank and they either lost or destroyed the loan documents in the process. Chase has elected to end my " Private Client '' relationship closing accounts that have been in my family for three generations. Chase 's decision to close multiple checking, savings, money market accounts, investment accounts, a Roth IRA, a Traditional IRA and any account with my name on it, including my adult children 's accounts, resulted in placing a " restriction '' barring access to all the funds, - -, 2016, without notice to me. ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 3, 2016 - I opened a Chase Bank Business Account in - -, CA on - -, 2016. The Business name is - -, -. We funded the account with ~ $30000.00 and the check cleared. 5 days after the account was opened I received a letter ( attached ) stating the account was being closed IMMEDIATELY because of " suspicious activity '' " or because we have n't received information that we requested from you. '' No information had ever been requested of me. I contacted my branch who referred me to a - number. I called and attempted to verify what the problem was, but I was told by an employee th...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 2, 2016 - I received a check from my aunt from a family trust account for $7600.00. I opened a new account with Chase Bank with this check. After three days, when these funds had not been posted to my account I had a bank officer contact their office and learned that they were holding the check to confirm that it was valid. I called my aunt, who contacted the - - Bank and confirmed that the check had cleared - -. When I had my local Chase Bank officer forward this info to their main office, they reported that they had tried to contact my aunt with no success. I then instructed the branch m...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 2, 2016 - Chase closed my account over the weekend ( non-business day ) and is holding my funds without explanation. Today, - -, I walked into the branch and they did n't disclose information about the status of my account and I was told that they were n't able to release my funds to me. I always deposit my checks inside the bank and keep a regular balance. I 've never over drafted and I was never charged a fee....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

August 2, 2016 - In - 2016, I closed my personal checking account with Chase Bank. I was told that my remaining balance would be mailed to my address. 60+ days later, I called customer service to see if Chase could issue me a new check since I figured the old check must have gotten lost in the mail. The representative informed me that there was nothing that they could do to cancel the previous check and reissue another one since they did not keep track of the original check number. When I asked why they did not record the check number, he told me that sometimes they do and sometimes they do n't. Unfortunate...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 31, 2016 - My partner and I are the beneficiary of an estate and have inherited a home in FL. The property was fully paid for ( No first mortgage ). The owner had a Home Equity Line Of Credit available which has never been utilized in any way and has a ZERO balance due. The Decedent went to great lengths to create an estate that would not require any probate actions upon his death. He had - outstanding debt and lived a simple life. Upon his death my partner and I as joint tenants on the deed took ownership of the home. In order to improve the property to lease it we have been approved for a first mo...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 29, 2016 - I am a current business customer with Chase bank. I opened my account in 2014. My account is currently FROZEN with NO access to my money. As a small business owner, I 've been building my client base and have conducted mostly smaller transactions. Four weeks ago, I received a very large wire deposit from a client. It was my company 's largest sale to date. After the funds cleared, I attempted to send payments as wire transfers to all my vendors, none of which went through. That is what alerted me to the issue. Chase did not contact me with any fraud alerts. I just stopped having access to the ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 26, 2016 - I applied for a Chase credit card and was denied based on past bankruptcy information stored on their database. I filed bankruptcy in -. I was advised by the Chase representative that my social security number was " flagged '' as bankruptcy on Chase accou ts. Chase Bank acquired accounts from Washington Mutual ( WAMU ) during a -/-/-acquisition. I had a credit card serviced by WAMU, which I included in my - Chapter - bankruptcy. Subsequently, I was granted an approved discharge of debtor letter by the courts. My WAMU account was picked up by Chase upon acquisition, but after my B...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 25, 2016 - CHASE MTG ACCOUNT NUMBERs : - -/-/- ATTENTION TO DISPUTE DEPARTMENT : Dear - : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you CHASE MTG or any company ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 22, 2016 - I signed up for a Chase Total checking account and used a coupon for a $300.00 sign up promotion after direct deposit. After several months of waiting Chase is refusing to pay out the promotion even though I received several direct deposits from my tenants....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 21, 2016 - there are - issues with my bank account at chase bank. the first is from - 2014 that I want to bring up. I was traveling to - and requested - currency to take with me. I asked about any fees with that the currency transaction and they said " no ''. I asked more than once. later after I received the money I found out they use a lower transaction rate ( a fee in effect that was very high ). I tried multiple times to return the money as I was misled and they said they could not do that. I feel that this was a very misleading practice from chase - saying there was no fee when there rea...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 19, 2016 - I am not certain that you are the correct contact or if you could assist me in finding the correct department. I have a $5700.00 check that I just found un cashed in a file. The check was issued by - Chase Bank which is now Chase. I have sent the bank copies of the check and have spoken to several departments and they ultimately told me to check unclaimed property in Georgia and if the funds were not there they could not help me. I was told that they do not have to re issue stale checks or honor them, and also the records from 10 years ago were no longer available. These funds were no...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 19, 2016 - I received an insurance claim check from my House Insurance Company, -, for $280000.00 made out to myself and Mortgage holder JP Morgan Chase Bank. - - -, Chase released $160000.00 to me to start rebuild. - -, I 've attempted to obtain an additional release of funds to complete my rebuild. Even though according to Chase that my rebuild is at - % and eligible for an additional release of funds will not do so because I am the contractor on this rebuild. Their reasoning is that " Chase Requires '' a license contractor. It should be noted and I did inform Chase of this...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 18, 2016 - I have a Chase account which I watch very careful and I cash all of my checks through this bank rather then any of my other bank accounts. I spoke with Chase bank on -/-/-, -/-/-, -/-/-,-/-/- amongst other times. At these times I told them that I had a check with my landlord - -. Several times I was told that it would be documented on my account so that I would have time to put in $ - cents or around that amounts. I woke up on the -/-/- at - and there is was a message on my app that I was charged a $35.00 fee. I am a little concerned this transaction was ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 14, 2016 - I had - deposit accounts with JP Morgan Chase. A Checking and Savings. Upon calling to check my account balance on - -, 2016, I was informed by the telephone representative that after investigation, Chase has decided to terminate our banking relationship and has closed all my accounts. When asked why, they explained that they do n't have to disclose any additional information in regards to the matter. I explained to them that my direct deposits from my employer were scheduled to hit the account the next day. She advised me that all of my cards have been deactivated and that I would ha...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 12, 2016 - I do not nor have ever had any account with Chase Bank. For two years running now, I have had credit background checks run against me for new apartment leases, and the same Chase account keeps getting listed as a charge-off. I have zero association with this card and it does not belong on my credit report. The card, ending in - was opened in - and closed in -/-/-. I thought it was possible the account belong to my mom because she filed for bankruptcy in -/-/- when my father died. I have confirmed with her she has never had an account with Chase ending in --. Regardless of wh...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 11, 2016 - I live in New York and pursuant to New York State law, campaign contributions and expenditures for those seeking elective office must generally be reported in detail to the New York State - - -. I attempted last week to open a campaign finance account at Chase for an upcoming local election. I provided registration information in the form of campaign finance forms showing that the candidate had registered with the New York - - - - and taxpayer id information showing that the entity had been registered with IRS. The bank was chosen because the Treasurer personally has acco...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 5, 2016 - Found an Hard Inquiry on my consumer credit report from Chase Credit card Entry on my credit report dated - - 2015. Was not written or verbal consent to have that hard inquiry for credit at that time made by me....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 3, 2016 - complaint of double standard : I have over - - - of dollars deposited in checking account and got no interest. But Chase bank charged me a late fee of $25.00 for overlooking a payment due date. On top of that it charged me a $9.00 interest. - on $25.00 translated into a rate of interest 40 %. This is abusive and excessive....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

July 1, 2016 - I am currently a customer of Chase. I got a pitch from them to join Chase Private Client. During they pitch they told me that if I joined I would n't be " nickeled and dimed '' for fees like other customers. They also said that if I joined it would separate me from the average sandwich maker who works in a deli. I thought both these statements were ethically ambiguous. Essentially if I choose not to join, I am " choosing '' to be nickel and dimed and also it would make me some sort of low status person like a sandwich maker? Insulting to every Chase customer and an insulting social outlook....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 28, 2016 - My name is - -. I have a bank account with JP Morgan Chase bank N.A . I recently submitted - 3-party checks with the allowance of the owner 's of the checks. I was told by Chase bank that I need to get authorization by these - persons either by visiting them the branch or sending authorization letters notarized by US Embassy to one of Chase branch. I got the letters notarized and shipped to Chase bank branch. I spent - usd to get letters notarized and another - to get letters delivered to Chase branch. Otherwise, Chase would close my account and send a check to my mailing add...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 27, 2016 - I am - - - and a few months ago went to open my first checking account with Chase Bank at - - - -, - AZ -. Everything was going fine. I had not overdrawn my account or did anything that I know of that was wrong. I was in a car accident and received an $8000.00 check from an insurance company, which I deposited into my account. Part of this money was to go back to my parents to pay medical bills and other costs relating to my accident. The bank said there would be a 10 day hold on the check after which I would have access to it. The next day I tried to log on to onl...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 24, 2016 - On - I received a letter from Chase Bank stating that 'after a recent review of your account, we have decided to end our relationship with you. ' Account to be closed on - -. I have been with Chase for 8 years. Never any overdrafts. Paid off a mortgage thru them and paid off a new vehicle loan. No one can tell me why or what triggered them to close my account. I want a specific reason, not just 'due to a review '. I need to know what they saw on this 'review ' to make this decision....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 23, 2016 - I opened an account online with Chase Bank. I made a few deposits which all cleared. The day my largest deposit cleared Chase froze my account. One - - 2016 I was informed that Chase was closing my account and that a cashier 's check for any remaining funds would be mailed. It is - on -/-/2016 and I just spoke with the department at chase which froze my account. I was told that Chase sent out a cashier 's check for $25.00 for the remaining balance. After arguing with the Chase representative who ( shocker! ) gave me incorrect information the Chase representative put me on hol...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 22, 2016 - To whom this may concern, I am in a bit of a unique situation that has severely limited my access to financial services and I am writing this complaint in hopes that a solution can be reached. By way of background, here is the problem : I am currently located in - but receive physical checks from my freelancing work. These physical checks are delivered to my US address, - - -, - -, California, - because international mail is both expensive and inconsistent. While I previously had these checks sent to directly to my US bank account, my bank decided, for unknown reasons to...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 22, 2016 - I opened a Chase - checking account on - - of 2016. I wanted to use a coupon offer I received in the mail for $300.00, I provided the coupon when I opened the account. I have met all the requirements that were required to receive the $300.00 bonus, I have asked several times for them to honor the coupon and my requests have been ignored. It has been nearly 3 months and I have yet to receive the $300.00 bonus that Chase has promised me. I have no choice but to file a complaint with the CFPB....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 18, 2016 - Earlier this week, I had a call come in that turned out to be someone attempting to get my bank information. I called Chase and let them know about the call and that I was concerned because someone apparently had at least some of my information. They verified that everything was fine with my account and not to worry. If anything came up, I would be contacted through their secure messaging. So yesterday, I was checking on my account and saw that a check that was supposed to be there, was n't. I verified that it was actually supposed to be in my account by yesterday and then called chase to fin...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 17, 2016 - On or about - -, Chase bank closed my husband and my accounts. First my husband was paid on or about - -, a week ago. He found he could not access monies to move over to my account ( which were linked ). He was first told that his account was suspended for fraud? In which we were NEVER informed to find out that was n't the truth either, they 've known since and before our payroll hit that they were going to suspsend our accounts and never contacted us accordingly, which left us without knowing our rights and access to any monies left over from payroll/EFT depoists. Then a day later...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 16, 2016 - As a customer of JP Morgan Chase Bank, I have an existing checking account that is in active status. I opened the account with my foreign passport in 2007. I was trying to open another account with my US driver 's license and my SSN info. I was rejected by the branch banker. The banker required my passport according to Chase internal policies based on " Know your customer '' regulations. I asked what 's the exact term in " Know your customer '' regulation is this internal policy based on, the banker was not able to provide this information. Later she escalated this case to Chase compliance o...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 16, 2016 - I rented a safe deposit box in - - branch of chase in -, NY in 2015. When I went to my safe In - 2015, I found the hinges of my box cut and the door open ( I did not need to use my key ). The person in charge told me that they had to cut the hinges to open the box next to mine, however when I asked her why you did cut the hinges of my box and you did not inform me before cutting the hinges, she did not have any answers. She only gave a phone number to call. I called many times and asked them for at least an explanation or apology. They promised to do so but I have never received an...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 15, 2016 - I was using overdrawn my bank account and did n't had a change to pay and cover is up. Because i was on vacation, wen I return and try ti make the payment my bank is being report to early warning are ready so I ca n't open any bank. So i wan to get removed from early warning so i can open a bank again. I need a bank so my parents can able to send me money to used it and able to make payment plus to rent a place to stay....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 14, 2016 - Chase Bank, - - -, - - - - has sent numerous advertisements " Enjoy up to $500.00 on us '' with details about opening both a savings and a checking account to earn the $500.00 with minimum balances and length of time the money must stay in the account. When I tried to apply for both these accounts at - Chase Bank branches in - -, I was refused because the staff person said that I had used their incentives before and they would n't accept me as a customer. I did n't see any wording to that effect in the advertisement I have. Is Chase Bank allowed to deny such a...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 12, 2016 - I am excercising Power of Attorney over joint assets, because JP Morgan has engaged in the elder abuse of - - and - -. When - - and - - attempted to use their money from account -, a joint account with my name on it, they were denied access to their money. They could not access funds to pay an exterminator for maintenance services of real estate property. There is a specific company set up to manage real estate property and assets, - - My company, - - is helping with the real estate law management of this situation. JP Morgan has repeatedly spat in my fac...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 12, 2016 - I was living in a suburb of -, - ( - ), and -/-/-, my step-father took a new job within the - at an - in -. I was a Chase customer while in - and in the - -, but - does not contain any Chase locations. Therefore, I had to close my account with a - balance. I completed this at the branch located at - - - - in -. The manager, from whom I had been getting cashier 's checks for the past few months to pay my rent, personally closed out my account, stood, shook my hand, and said he was sad to see me go. I said back to him that I would stay a Chase...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 10, 2016 - The Chase investment has incurred a fee every year for last 2 years and I was told that this fee is for keeping the account open every year in spite of the fact that my Chase account holds Chase mutual funds so it seems that Chase Bank is double-dipping where it is earning fees from my funds and charging me a separate fee to hold the account open. They claim it 's okay for them to assess fees in this manner....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 8, 2016 - I recently applied for a home equity loan-my first time doing so. One of the reasons I was n't approved was that I had a charge off on my chase credit card account in 2005. According to the fair credit reporting act information over 7 years old is not to be reported unless is a bankruptcy, and then it 's 11 years. I contacted chase, and they refuse to take it off. The response I received was that they did n't want to affect the integrity of the reporting procedures. So a mistake I made - will affect me the rest of my life? I have 10 years now of no negative marks on my credit, and this is s...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 7, 2016 - I opened a checking account with Chase bank. I funded the account and set up online banking. I attempted to login to my online banking and received an error message saying I had been locked out. I called Chase and was told that the bank had decided to close my account and that they were not obligated to tell me why. Since Chase is a creditor that uses credit reporting agencies - some specific to banking such as - - I feel like my rights under the Fair Credit Reporting Act have been violated. Given that JPMorgan Chase is a repeat offender of blatant FCRA violations I felt making this repo...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 5, 2016 - To Whom It May Concern : Today I had one of the most ridiculous experiences with the banking industry that I have had yet, and frankly, I 'm over it. It has literally been a comedy of incompetence and lack of professional concern from start to finish. I opened an account with Chase a few weeks ago. I already had a Chase Quickpay account that I used regularly to send money back and forth to my brother. I live in Florida, and currently work in California. I needed to withdraw about - dollars to purchase a car, and Chase did not have any system set up where my brother could approve me for a ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

June 5, 2016 - www.socialsecurity.gov Attn - - - - - privacy policy www.ftc.com. - Court - - - - - - - - - - - - - - - Investigation - represented -. - Customer Services Topics - - - - - - - - - tele/fax Order # Order Status -. I would Like Returns Policies Personal Checks Customer Services Shipping Handling. They charge $ - - - - - -10 Business days. I called on -/-/16. I sent over - pages faxed...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 31, 2016 - On - -, 2016 I mailed a RESPA Qualified Written Request to Chase ( - ) in - Ohio. The letter ( with a copy of the original application form ) was a follow up to correspondence from Chase which included a copy of a loan application with a number ending in -. The application also referenced and entity - ( - ) in connection with the same number ending in -. Our letter sent - -, made the following request : " Please provide the - number for the herein referenced APPLICATION for a Chase Home Equity Line of Credit. To date no acknowledgement or response has been rece...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 27, 2016 - I paid off a charge-off account at Chase Bank N.A. and noticed that they still have me listed as owing them money on - database. After reviewing my credit report they removed the entry but left it on other Consumer 's Reporting agency 's file. I hereby demand removal on ALL entries and reports....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 26, 2016 - Chase sent me an offer for 15-month 0 % balance transfer around - or - -. After some considerations, I took up the offer and made a balance transfer near the end of - -, and paid transfer fee. I set up online automatic payments. Strangely Chase stopped to send any monthly statements after that but later notified me to switch to online billing, while no e-mail monthly statements were received. Checked e-mails including spam files never yielded any e-mail. Started - -, merely 13 months into the offer, Chase started to charge interest. I called, one customer service rep and h...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 25, 2016 - In - of 2015 I went into a chase branch to open an account. My partner ( a male ) also has chase. We - wanted to have the same banks to allow for easier management. When I tried to open a checking and savings account I was told there was an account already opened up under my name. The rep told me if the account was not mine, which is was not I would have to file through their fraud claims process. Here we are now 7 months later, after chase has put me through hundreds of phone calls to them, endless paper work and documents etc. Chase made this process nothing but easy, all the reps that...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 23, 2016 - I went to open an account with Chase Bank in the - - - shopping center in - -, CA. I had opened a business account and disclosed I had been a victim of severe identity theft by a career criminal. I stated not only accounts were opened in my name but also, checks had been compromised and other information with other accounts. I assumed I had been red flagged by Chase and asked to provide the information proving the derogatory issue was not my fault. Not only did they refuse to disclose they had put my personal information on restriction, they had also refused to review anything r...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 22, 2016 - On - -, - I went to chase bank - - -, - - NY - to open up a business account Banker - - - - helped me to open up the account, 11 days later on - -, - I went to the same branch to open up another business account different corporation name same type of business but - was not there to help me so another banker named - assumed to try to open up the account for me but she said she can not find the right code to open up the account so she said she will have relationship manager - - contact me on Monday, - contacted me on Friday - -...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 17, 2016 - CHASE Bank sent me a letter indicating that it had decided to close a checking account that I opened with it over three years ago. When I contacted the bank seeking an explanation, - consecutive representatives told me that no explanation was forthcoming stating that it was within the bank 's purview to close my account without giving me a reason why. In trying to find a reasonable explanation of the bank 's action, I explained to at least one of the representative that I 'm a - person and that the money coming to this account is mostly from social security and from a part-time job I ha...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 16, 2016 - I applied and shared all my information with this bank and was denied an account....

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 16, 2016 - I arrived home late tonight from a long trip and found that my internet cable connection and landline telephone service had been knocked out by a neighbor 's tree that fell in my yard. So I tried to get into my bank account through a mobile wifi device. However, despite the fact I have not asked JP Morgan to identify my computer, it insisted that it " did not recognize '' my computer and demanded that I call a phone number to get a code. I did so and wasted a lot of time answering idiotic questions, allegedly from " public records. '' Because I did not provide the answers that it wanted, they ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 14, 2016 - I have VA - direct deposited at my chase account. These derelicts in their levy dept. are NOT competent lawyers incompetent with all state and federal laws involved. These derelicts are required to protect my federal benefits from harassment, malice intent, any ambiguity abuse or riddles are inconsistent with federal laws and treasury dept. regulations. -/-/- federal - veterans act. - no county welfare - can preempt federal laws to ambiguous minnesota state laws. Prime example, minnesota law on garnishments exempts veterans benefits. IMAGINE THAT?! # These derelict idiotic des...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 11, 2016 - I had to report - Incidents of Fraud to Chase Bank which resulted in me having to close my checking account. Chase told me I had to come in person to close the fraudulent checking account and open a new checking account. - -, I notified Chase fraud department to close out my debit card because a company connected to fraud had my credit card information and another call was placed - - to stop a check due to another company that was fraudulent. Since I had my account with Chase it was in good standing. I got caught up in ordering things from the Internet and the companies were not...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 11, 2016 - I Deposited my first paycheck from my new job at the nearest JP Morgan Chase Bank to my new residence a mere - mile journey requiring a round trip on the ferry, usually 5 hours travel. Less then a week later Chase bank blocked and started closing my account. They told me issues with the signatures on that check. I 've been a customer with JP Morgan Chase off and on for more then a decade. This response and escalation was very rapid, unusual, and unnecessary. I was directed to speak to the fraud department and was left feeling punished, sincerely asking myself, " What did I do wrong? How is...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 11, 2016 - On Monday - - 2016, I proceeded to the Chase Bank in - - IL. The sole purpose of my visit was to take my mom in to close her current account and to open up a new one, due to a scam that she encountered due to a purchase on the internet. Once that was completed I proceeded to open me a new account with chase, based upon a conversation that I had with a representative stating that I could do so because I no longer owe chase that money. So I proceeded, the account was opended and I went home, The following day - - 2016. I proceeded to enter a Chase branch in - IL to request a...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 11, 2016 - I have a checking and savings account with Chase Manhattan Bank. My brother is my Power of Attorney ( POA. ) I have a durable POA, Chase will not accept this form - they want their own form/individual form to be completed. I will do that - but they require it to be completed by us together, at a Chase branch. My brother and I live in different states. Chase said the only way it can be done is if we go to the branch together. If he lived in -, is he supposed to travel here to go to a Chase branch with me? This is a ludicrous. Every other bank I do business with either has a form I can pr...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 10, 2016 - Obtained a safe deposit box at the Chase Bank appx - ago. The Chase Bank is on - - in -, CA and was a Washington Mutual Bank at the time of opening the box. I was provided a free box with a permanent waiver due to program running at that time. In appx late - I came in and spoke with the manager of that location at the time ( his name was - - ) and stated that I was moving to - area ( 2.5hrs from - ) and having a safe box in - did not make logistical sense for me. He said that would be no problem and that he " took care of it ''. I provided him the - keys and th...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 5, 2016 - This is - -, - - - - , -, - - - -, - WI. We have - cd 's representing - clients that have irrevocable funeral trust agreements with us that Chase Bank, - - - -, - WI has sent the funds to the WI Unclaimed Property. We have made an effort with the Unclaimed Property people and they say Chase Bank has to file paper work to recover the funds back to the bank. The people at Chase Bank are unwilling to cooperate with us. Is there anyway you can encourage them to cooperate. This is not fair to the families that have entrusted Chase Bank to sa...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 5, 2016 - I disputed a claim with chase. They did not properly verify the information and when it explained again with them viewing documentation they still denied the claim. My facts were based on a written contract that they were provided and I was told it is not there job to look at all the details. I dealt with - from the disputes department. I will be reforwarding all the information again and this time I clearly have to circle the facts I was stating because chase did not properly investigate. ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

May 4, 2016 - we tried to open a account at chase jp morgan mountain view california. they opened the account and then wanted to close the account. i gave them a coupon to get $ -/- for a sign on bonus. We asked them the reason and they suggested some corporate fraud in 2005 in a corporarate account in washing mutual and now a closed bank. for the record we have never borrowed money from this bank or ever enjoyed any kind of credit or special facility ever. moreover for the period in question we were out of the country. In any case they closed my account and sent me a $30.00 check. When i presented t...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

April 30, 2016 - I received a check for a larger than normal amount and went to the local Chase bank branch to speak with a banker on the best way to deposit it. Since CD interest rates are so low, it was agreed that I would open a new savings account. I also upgraded my checking accounts based on his recommendation. A few days later, the check cleared and I created - bill pay items to send out. A few days after that, my primary checking account went negative and the savings account was also negative. - - had marked the check as fraudulent. I got a new check from the company that was pre-cleared by ...

Read more

JPMorgan Chase & Co. Bank account or service account opening, closing, or management

April 29, 2016 - Chase Bank made the decision to end the banking relationship with me and closed all the bank accounts I had with them, including one that I was only listed on with a Power or Attorney. While I realize they can close the account without reason and without notice, NOWHERE in the agreement, which I reviewed several times, did it say they could or would freeze and restrict the account for an indeterminate amount of time without notice. I have contacted them to point out that they are breaching the agreement, and they hung up on me. The bottom line is that Chase is breaching the very banking agreem...

Read more