JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management Ohio

I received an insurance claim check from my House Insurance Company, -, for $280000.00 made out to myself and Mortgage holder JP Morgan Chase Bank. - - -, Chase released $160000.00 to me to start rebuild. - -, I 've attempted to obtain an additional release of funds to complete my rebuild. Even though according to Chase that my rebuild is at - % and eligible for an additional release of funds will not do so because I am the contractor on this rebuild.


Chase is refusing to release any additional funds until the project is - % completed because I 'm not a license Contractor. I have exhausted the funds that Chase initially released as well as my personal funds in paying to continue the work to finish this rebuild. I need additional funds released from MY funds that Chase is holding! In the state of Ohio and City in which house is located, a home owner can build his own house and does not require a " license contractor '' to build/rebuild a house and therefore Chase is requiring unnecessary requirements to release my funds to me. This is the only reason Chase states in Holding my funds. Chase had an outside inspection done after which Chase then evaluates process. Even though I have completed or paid for in house expenditures with receipts, Chase does not include in their percent of completion since the items are not in place. Examples ; All Carpet paid for with receipts, but not installed till very end of project. Full size Refrigerator and a full size Freezer paid for with receipts and in garage. Custom - Cabinets for master bath, inside bathroom but not in place. Custom - Cabinets for dining room, complete and inside of house but not in place. Custom - Cabinets for kitchen, work in process with receipts. Custom - Cabinets for game room bath, complete and inside of house but not in place. Paint needs to be completed, has been purchased and is inside of house. Nothing has been painted since some drywall is not completed and the main reasons above items are not in place New fireplace insert, inside house but not installed. All of the above items are Paid for with receipts but Chase does n't count towards - % completion which is according to them, must be IN PLACE to receive additional funds. It is DIFFICULT to have additional work to rebuild since I NEED Funds to pay the workers. I have submitted all required information to Include a Contractors report which I am responsible for and which includes work and items already purchased to receive additional funds from - -. - does not accept my own home owner Construction Report towards their - % completion, although to release All Funds at - % Chase does n't have a problem with it. An item which I believe should be noted ; I informed my - Insurance of what Chase is doing and - sent me an additional check for $10000.00 to help on rebuild applied against future appreciated purchases that I made which increases the amount of - responsibility. Additional work which has already been completed on house and where much of initial funds went towards ; SEE ATTACHED Additional file # 's with Chase ; insurance Claim Check Folders : - : -/-/- : FIRE

JPMorgan Chase & Co. customer in Ohio
Jul 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more