JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Checking account Account opening, closing, or management New York

On - -, - I went to chase bank - - -, - - NY - to open up a business account Banker - - - - helped me to open up the account, 11 days later on - -, - I went to the same branch to open up another business account different corporation name same type of business but - was not there to help me so another banker named - assumed to try to open up the account for me but she said she can not find the right code to open up the account so she said she will have relationship manager - - contact me on Monday, - contacted me on Friday - -, - and told me that my business is a high risk and its considered money laundering business and I will need a money laundering officer, and when I told him that I opened up an account 2 weeks prior he told me that - used the wrong code and that account has to be closed as well, and when I told him that I had the same type of business around three years ago and it was running for two years


first account has only $25.00 in it and not a single transaction has been made and the second account was not open, so the next day on Saturday - -, - we went to the branch to get more details but - was n't there so we spoke to - who assured us that he did n't use the wrong code and the privacy of the bank has n't changed since the patriot act - and he never heard of a money laundering - before, so at that point I felt that I was discriminated against, mislead and accused of doing illegal business, so on Tuesday - -, - I contacted the corporate office located on - - - - NY - to file a complain for discrimination, racial profiling, misleading and accusation of doing illegal business against - - and I was told I will be contacted within - hours from that day, On Friday - -, - I got a call from the Executive office informing me that they will conduct an investigation and I will be contacted once they come up with a decision, On Friday - -, - - contacted me from the executive office - Ext - and he told me that they came up with a decision and they did n't find any discrimination against me and I will need a money laundering program for my business.