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Consumer Complaints by Product

With a focus on financial consumer protection and awareness, BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers. Every days our financial professionals receive hundreds of complaints from the Consumer Financial Protection Bureau and compare complaint resolution trends to better inform financial consumers.


Consumer Complaints History

New Consumer Complaints


Barclays PLC Credit card rewards

November 18, 2016 - When I got my Wyndham Rewards Visa Signature card last year, - of the terms on the card was that on every anniversary, I will receive - Wyndham Rewards points. The anniversary is in -/-/- ( so its almost 4 months into the year now ) and I still have n't received my rewards points. I initially reached out to Wyndham and they redirected me to Barclays bank because Barclays bank services the card. I reached out to Barclays several times in the past couple of months and they keep asking me to wait. When I called in -/-/- they told me that the points will be credited on -/-/2016. ...

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Citibank Bank account or service account opening, closing, or management

November 18, 2016 - -/-/2016 I opened a checking account with Citi Bank NA. As part of the new account bonus, Citi Bank offered - bonus if I meet criteria to earn the - dollar bonus. I did meet their criteria in same month. Furthermore, to get the - bonus the consumer must wait 90 days to receive the bonus which was fulfilled as well. I visited the branch and requested status of the -. The branch was willing to help but the back office of Citi Bank does not want to fulfill their side of the obligation. They made an agreement to give me the bonus after meeting the criteria but not willing to do so as...

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Plaza Home Mortgage Debt collection cont'd attempts collect debt not owed debt is not mine

November 18, 2016 - Plaza Mortgage made a mistake and put one mortgage payment toward the principle of the loan instead of -/-/- 's payment, as I intended. I called customer service, and they noted their mistake and reversed the principle payment, and put it toward -/-/- 's payment. Ever since, we have received 6 letters in the mail saying we are delinquent on the mortgage and are in peril of foreclosure. Let me be clear, we are absolutely current on our loan. I have had to call customer service 3 times to ask them to stop sending collections letters, but they keep coming....

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Capital Management Services, LP Debt collection disclosure verification of debt not given enough info to verify debt

November 17, 2016 - I opened an inquired around - 2016 against CAPITAL MANAGEMENT SERVICES LP for attempting to collect a debt for the amount of $ -Please look case -. I did n't dispute their response because on his response letter. This company said will cease all collection activity and in its letter states to have the Creditor verify the alleged debt owe direct to me, so far none has verified the alleged debt of $900.00. Today I received a letter in - from this company again trying to collect the same debt without verifying the debt as I inquired on my original case against CAPITAL MANAGMENT SERV...

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CMRE Financial Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

November 17, 2016 - I recently pulled my credit on -/-/2016 and found a debt with CMRE for $180.00 I do not know what this is for and have sent - letters - which where certified asking for validation evidence bearing my signature showing I had any contractual obligation tide to such debt. I tried finding CMRE only to find that they are not licensed in the state of Florida to collect for any debts in this state. They failed to abide by FDCPA 807 ( 8 ) they had 30 days to contact the credit bureau and dispute they waited 60 days it was deleted than just added back on. They have now violated federal law by...

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ERC Debt collection false statements or representation impersonated an attorney or official

November 17, 2016 - hello, on - -, 2016 I received a call from - at - - - time. The caller advised they were a - - - representative and were trying to collect a debt in the amount of $820.00 for a unreturned cable box. The caller was unable to provide any account information in reference to the time warner cable bill she was trying to collect for so I requested to dispute the amount/bill. I then called the - - - - Customer Service number to speak with a representative in regards to the amount due. I provided - - - with all my personal information needed to acces...

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Armor Systems Corporation Debt collection communication tactics used obscene/profane/abusive language

November 17, 2016 - I called Armor Systems Corp., a debt collector, to inquire about the contact information for - -. - ( the debt holder ) so I may proceed with verifying the actual debt. I spoke with a manager, - -. She refused to give me the contact information for - -, belittled me, used a condescending tone, was nasty, mean spirited, and down right verbally abusive. Her level of unprofessionalism was shocking. Her abusive words brought me to tears. - told me that she " would not give any information until I pay them some money ''. Thousands of people do not have health insurance/cover...

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TransUnion Intermediate Holdings, Inc. Credit reporting unable to get credit report/credit score problem getting report or credit score

November 17, 2016 - I have requested my credit report many times from TransUnion. I have sent them everything that they need but they refuse to update my address and send me my credit report. So I am writing this complaint in an effort to obtain my credit report....

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Credit Acceptance Corporation Debt collection communication tactics frequent or repeated calls

November 17, 2016 - If payment is late, the company calls every day at least - times a day until payment is made. The company has even called at - to collect debt....

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ECMC Group, Inc. Debt collection disclosure verification of debt right to dispute notice not received

November 17, 2016 - a collection agency named premiere credit tapped in freeze my bank account they never send me any letters in mail they were sneaky freeze my bank account until they are paid i try talk to those idiots and collection agency they are very rude they caused me emotional stress...

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Ditech Financial LLC Mortgage settlement process and costs

November 17, 2016 - I have submitted a complete short sale packet on -/-/-2016. Once received the lender ( DI-TECH ) ordered a BPO ( broker price opinion from an REO broker which is in my opinion a conflict of interest as they they are not Licensed or Certified Property Appraisers and are not allowed to make adjustments for repairs. I was then told to get - Estimates from Licensed Contractors in regards to the cost of repairs. I have done all that was requested and submitted to the lender who seems not to know what department is actually handling this short sale. There is an assigned Relationship manager ...

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Citibank Credit card unsolicited issuance of credit card

November 17, 2016 - In - of this year Costco issued a Citi credit card in my name, as the primary on the account, without my express consent. They claim that they sent a letter indicating that existing Costco credit cards with - - would be switched to the Citi card. I did not receive such a letter. I found out only a few days ago that the Costco - card I had was canceled and a new Costco Citi card issued in its place. At no point did I give authorization for such a change. Was it legal for Costco to issue the Citi card in my name without my express consent?...

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USAA Savings Bank account or service using a debit or atm card

November 17, 2016 - - - submitted dispute charges on his Debt card with USAA and USAA issued credit for those disputed charges. Then over 70 days later took the money back out of our account without no warning and no advanced warning. Called and Called trying to rectify the situation and to no avail even the - office and not - party would help or explain how they could violate their own agreement with - that they have 60 days to reverse charges and/or mediate the dispute as well. Those charges hurt our family in major ways we were staying in a hotel room paying day by day and living day by day and ...

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Armada Corp. Debt collection false statements or representation attempted to collect wrong amount

November 17, 2016 - I found the debt on my credit report from Armada Corp and when I called the amount was a lot more than listed on my report. They stated it is interest they have been collecting. I told them I was never informed they were making interest off of this balance. I was under the understanding that if people or companies are going to charge interest on a debt, they have to inform the consumer. I do n't believe that a consumer should have to pay interest on a balance the company does n't communicate to you. As long as you do n't look at your credit report they will just keep charging and the consumer ...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

November 17, 2016 - I obtained a 2nd mortgage from -. The mortgage broker, - -, was a - ( I did n't know this ) and he conned me into buying a house that his wife owned. At the time, I did n't know that his wife was the Seller. I lost the property to foreclosure and found out that the loan had been transferred to - and then to Ditech LLC. I did n't know any of this until my tax prepared told me that Ditech had filed a - wit the IRS for the amount owing on the 2nd mortgage. I do not believe that Ditech owned the mortgage and have contacted them and sent them a - letter under Massachusetts -...

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Loan Care Mortgage loan servicing, payments, escrow account

November 17, 2016 - LoanCare sends me letters stating that my insurance has expired, and that I am not covered for windstorm damage. I live in a condominium apartment, and the insurance policy of the condominium association has never lapsed. I have mailed LoanCare and faxed LoanCare copies of the insurance policy. They continue to threaten me that they will bill me for coverage. They also tell me that my escrow account is depleted because of increased taxes. - apartments are taxed at a lower rate than free-standing homes....

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USAA Savings Credit card billing disputes

November 17, 2016 - Credit card merchant paid disputed charges without my consent. Merchant went on to file deceptive report with credit bureaus. Credit card company misrepresented merchant dispute later fictitiously listed as late payment, missed payment and merchant charge-off....

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Bank of America Mortgage application, originator, mortgage broker

November 17, 2016 - A mortgage company Bank entered - mortgages into the mortgage electronic system - under my ssn and home address without my knowledge. My home is paid in full however due to the none corrections to remove the fraudulent loans in - a collection company hired by the company who entered the - fake mortgages into - is illegally stealing our home....

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Barclays PLC Credit card billing statement

November 17, 2016 - I feel like my credit card is double-billing me. I pay off a balance several times a week and since they are so slow to post transactions, or post them in posted and temporary transactions at the same time, it is confusing. Then I 'll sign on later that week and see that there are new charges that I think I 've already paid for! I 'd like you to look into their accounting practices....

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Wells Fargo & Company Credit card payoff process

November 17, 2016 - On -/-/-16 I sent a letter to Wells Fargo requesting a payment plan for a past-due credit card account....

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Barclays PLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 17, 2016 - started receiving mail at my address with my actual name altered for an unpaid - bill. Barclays Bank Delaware - - - for $5400.00. My name is part of the name on the due bills. Someone just added - names inbetween my first and last name. I have sent letters explaining this is not me, some of my letters to now attys have been sent by me certified mail. I need help to stop these mailings and clear my name...

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USAA Savings Bank account or service deposits and withdrawals

November 17, 2016 - I deposit three authentic USPS money orders through the USAA banking app ( which USAA claims to support money order deposit ) on - - and - -. The app shows these money orders are available immediately. So I used the balance to schedule my credit card payment the next day. However, after 3 days, all of the money orders become " on hold '' while the USPS money order system shows the bank already cashed these checks. Now the USAA bank tells me all of the money orders were returned when the USPS money order system shows USAA cashed them. This will cause a big problem because my credit ...

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The Receivable Management Services Corporation Debt collection cont'd attempts collect debt not owed debt is not mine

November 17, 2016 - I am being contacted by a collection agency that has provided no proof of debt. This has been previously disputed and is not my responsibility....

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Synchrony Financial Credit card apr or interest rate

November 17, 2016 - Good Morning, I have a Stein Mart credit card and last couple of Years they switch to Synchrony Bank and ther give me interest rate almost 50 % .Please if you can HELP me because i have filling thaht i never pay off.I am - - -, - with unemployment wife. Thank You...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

November 17, 2016 - I sent the notice of Lien Withdrawal to all - credit bureaus. - and - promptly removed the public report promptly. Transunion mailed me a letter that stated that the item was verified and would not be removed. I then sent another request and recieved the same response. I would like the credit bureau to report accurate information and remove this vacated lien....

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Bank of America Credit card other

November 17, 2016 - Made a payment of - on - to Bank of America, then immediately deleted it and processed a payment for -. The system took the deletion and only showed - payment for -. I checked my account and both payments went through, I called spoke to agent - oper ID - and manager - - ID - on -, explained what had happened. They refused to refund me my - as they stated it would put me over my limit. I informed them why did n't they just decline the charge that was accidently put on by my son while on his honeymoon. He give them the Bk of America card but meant to use a dif...

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Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account

November 17, 2016 - I received a shortage coupon from my mortgage company - that I could choose to pay the full amount ( due by - - ) or have it dispersed over a 12 month period. In - my mortgage was sold to Specialized Loan Servicing. On - - I sent a check to my new mortgage company for the full amount of the shortage of $990.00. I included the payment coupon and the new loan number. My check was cashed a few days later from Specialized Loan Servicing. I went online to check the status and to make my - payment. To my disbelief my loan was misapplied and not put towards my shortage. I cal...

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Solomon and Solomon, P.C. Debt collection cont'd attempts collect debt not owed debt is not mine

November 17, 2016 - - has almost $1700.00 on my account but has no idea what address ( es ) it came from nor can they give me a time period due to them " switching over '' to a new system. This issue has been going on for 5+ years and no one from the company has attempted to help me with the issue and it is messing up my credit because Solomon and Solomon ( collection agency ) is constantly reporting me to the credit bureaus. I 've only had an account with them for 3 months and those 3 months was paid off 3 years ago....

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Tower Loan Consumer Loan problems when you are unable to pay

November 17, 2016 - Admittedly, I am behind on my payments. I called to try to discuss what could be done and I was berated and chastised by the manager for not paying my bills. Told me how he just " did n't understand '' me not paying. After I quit taking his calls, because he was so incredibly rude. He began calling me at work. I asked him personally at least four times not to call at work because I could get into trouble for personal calls. I asked - other employees at his branch not to call me at work. I was told I signed paperwork that allowed them to do just that. A work colleague answered the phone and ...

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Citibank Credit card billing disputes

November 17, 2016 - My husband, -, and I rented a car with - from - - in -, Massachusetts. - made this reservation using - ( - ) number, and informed - at that time that we would be using - - gift certificates to partially pay for our rental, in the amount of $120.00. In fact, we did n't order these gift certificates from - until after we had confirmed with - that we could use them, as we know the gift certificates come with terms and conditions. - had ample opportunity at that time to tell us there would be a problem using our gift certificates, but failed to do so. ...

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Wells Fargo & Company Bank account or service deposits and withdrawals

November 17, 2016 - Hi, We are doing banking for our company with WellsFargo from last 9 years. We deposited check ( frost bank ) into Wellsfargo for the amount of - $ and money was withdrawn from frost bank immediately and wellsfargo says money will not be available for next 10 business days as the check amount is high. Customer service and banking service is really sucks....

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The TRAF Group Debt collection communication tactics used obscene/profane/abusive language

November 17, 2016 - I CONTACTED A-1 COLLECTIONS IN - NJ AFTER DISCOVERING A DEBT I OWED THROUGH MY CREDIT REPORT. THE REPRESENTATIVE I SPOKE TO ( - - ) IMMEDIATELY SHOWED AGGRESSIVE BEHAVIOR OVER THE PHONE. I FREELY SUBMITTED ALL THE INFO THAT I HAD BUT HE CONTINUED TO ACT IN THIS MANNER AND FINALLY ACCUSED ME OF NOT COOPERATING TO HANDEL THE MATTER AND PROCEEDED TO HANG UP ON ME. LET ME NOTE THAT I CALLED THEM NOT THE OTHER WAY AROUND. I FIND IT FRUSTRATING THAT I WAS BEING ACCUSED AND TREATED POORLY WHEN I WAS THE ONE TRYING TO CLEAR THE MATTER UP. THIS INDIVIDUAL SHOWED BULLING TACTICS TO E-ERCISE HIS...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status

November 17, 2016 - I have been disputing with Tranunion for a while now and this is my last resort. I have - items on my report from - - and - of them is a duplicate. This is obvious. - - # - NEW INFORMATION - - # - NEW INFORMATION - - # - NEW INFORMATION Please remove this erroneous information....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result

November 17, 2016 - I sent a certified letter to transunion over 45 days ago requesting verification of late payments and collection accounts. I informed them to send me documents that they have in their file as of date to verify the accuracy. Under the fair reporting act ,15 U.S.C 1681g, I have the right to demand all documents retained in their file. NO copies were ever sent. This is a violation of Section 611 ( a ) ( 5 ) ( A ) ( i ). They did not mail evidence of the accuracy of my accounts on file within the 30 days. Unde the FCRA 15 U.S.C. 1681i all unverified accounts must be deleted promptly. No copies of ...

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Santander Bank US Bank account or service account opening, closing, or management

November 17, 2016 - i opened an account with santander bank in -, nj on - -, 2016 with a promotional bonus of - dollars within 30 days after having my account open for 90 days and meeting - in direct deposits. I have met all these requirments and we are on day - and i still have not recieved my credit. I have emailed the cs of santander with a ref of - and still have yet to receive a response. I have also called account services and was given a ref num of - on - -, 2016 and my credit has not been issued. When i opened my account on - - i brought with me a coupon which i had ema...

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Citibank Credit card apr or interest rate

November 17, 2016 - The Home Depot offers consumer credit cards which are serviced through Citibank ( citiretailservices ). They periodically offer extended terms offers of no interest for six, twelve, eighteen, or twenty-four months on purchases of various amounts. I find that the deferred interest charges are being accumulated in an amount that exceeds the rate that is in the account agreement and that appears on the monthly statement. On my -/-/2016 statement, the deferred interest charges increased by $23.00 on the $1100.00 promotional balance and by $61.00 on the $2400.00 promotional balance. ...

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Sterling Jewelers Inc. Consumer Loan taking out the loan or lease

November 17, 2016 - I have sent Kay Jewelers several letters but they have not replied to any of them. This is NOT my account! - is my ex - husband & has all of my personal information from when we were married. When we separated he stole my driver 's license, Social Security Card, Birth Certificate & other personal documents that I had to replace. This is not the first time he or his wife now has used my information to obtain money, credit, goods, loans, services. He also shares my information with his current wife -. I recently put a fraud alert on my credit file....

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Ballybunion Enterprises, Inc Debt collection false statements or representation attempted to collect wrong amount

November 17, 2016 - I am submitting a complaint against Freedom Acceptance. I had opened a case on this already and it was not addressed that the amount owed was accurate. I had a balance of $750.00 and keep increasing the amount, currently they just updated my amount owed this last week $9.00 bringing it to a total of $3500.00. I have not have not received a payment history or a itemized bill stating all charges and fees. This has also been addressed in Attorney General - - - vs. Freedom Furniture & Electronics, Military Credit Services , LLC, and Freedom Acceptance Corporation which is addressed ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

November 17, 2016 - I was charged a " late fee '' of $15.00 in - 2016. When I questioned them about this charge, I was informed that it was not a late fee but instead was for the following : " The charge to the account was for a Broker 's Price Opinion ( BPO ). A BPO is not the same as an appraisal. A BPO is an estimated value of a property as determined by a real estate broker or other qualified individual or firm. One of the factors used by a broker is an estimate of any of the costs associated with getting the property ready for sale and/or costs of any needed repairs. Records indicate that the BPO was or...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report personal information

November 17, 2016 - Last name reported by - and Transunion is wrong ( missing a letter ) Address reported by Transunion is wrong....

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Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account

November 17, 2016 - On or around - -, 2016 I received a letter from - - - ( my mortgage servicer at the time ) stating that my loan would be transferred to SLS on - -, 2016 and I would receive information about my new loan number, accounting details and mortgage coupons. On or around - -, 2016 I received a letter from - - - a foreclosing attorney dated -/-/2016 stating that SLS was going to foreclose on my home 19 days after the loan was allegedly transferred to -. Which enlisted an amount of $800000.00 which was a different payoff from the amount due prior to - -...

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Freedom Mortgage Mortgage loan servicing, payments, escrow account

November 17, 2016 - Freedom Mortgage has failed to pay my - property taxes by the - - due date. Freedom Mortgage is collecting $470.00 each month intended to pay taxes and insurance. I have loan closure documents specifically stating that city taxes will be paid out of that escrow....

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R.M. Galicia, Inc. Debt collection disclosure verification of debt right to dispute notice not received

November 17, 2016 - I was hospitalized -/-/- and had a deductible of $3500.00 from my medical insurance company. I was paying the hospital directly, but when I called to get my balance, I was told that they did not have any information. I was then contacted by a collections agency, Progressive Mangement Systems. That was in -/-/-. I made arrangements to pay - per month. I received an itemized payment summary and one is for $1700.00 and another for $3800.00. I have been unemployed since my illness....

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TransUnion Intermediate Holdings, Inc. Credit reporting improper use of my credit report report improperly shared by crc

November 17, 2016 - A company - oil company pulled my credit without my permission. I do not know who it is....

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Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker

November 17, 2016 - - - was trying to retrieve an original copy of his modification papers from his loan company SPS. According to SPS when they purchased the loan from -. - did not give us any paperwork because one of their reps said ( and its voice recorded ) it got loss! They were also saying that this loan was a verbal agreement but - - never had the opportunity to make any type of agreement with them. They modified the loan without his authorization. Indeed I was recovering from - at the time of the modification. Now we are trying to get the paperwork because we qualify for a better loan...

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Bank of America Credit card rewards

November 17, 2016 - RE : - mile bonus award for Bank of America Travel Rewards Credit Card The - mile bonus award was not issued in -, 2016. I call Bank of America at - on the issue. The operator told me the card was activated on -/-/16 and the spending did not meet the $1000.00 requirement. I tabulated the total transaction amount from - - thru - - is $1000.00. - Statement - - Statement - - Statement - -/-/16 - -/-/16 - -/-/16 - -/-/16 - -/-/16 - Total Transaction - Strictly speaking, the bank computer may hav...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

November 17, 2016 - Contacted by my my mortgage company, Nationstar Mortgage that I was eligible for a recast of mortgage due to paying HARP refi on time for 6 years back in -/-/-. Since that time, I have been told repeatedly that all was in order. Then when I pay the new amount, they keep saying I am denied and owe more money. This has happened 3 times! What can I do?...

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Bank of America Credit card billing statement

November 17, 2016 - I have a credit card from Band of America and I set up the automatic payment to pay my balance fully every month. But when I checked my statement, I found that from -/-/2015, every month there would be multiple payments to my credit card. One is called PAYMENT DIRECT DEBIT - THANK YOU, the other is BA ELECTRONIC PAYMENT. and in most of months, the combination of these payments would exceed my balance, which led to a credit balance in my account. I just called BOA and the customer service said one of these - payments was not recognized. But I only set up the automatic payment on BoA websit...

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Machol & Johannes, LLC Debt collection disclosure verification of debt not given enough info to verify debt

November 17, 2016 - I submitted a request from Macho & Johannes LLC at - - - - - - CO - and requested the balance on - accounts that I am paying through a consumer credit counseling agency ( - ). About three weeks ago I submitted this request and I have received no reply back. I am going to fax over the request today and I am providing you a copy of the letter below. -/-/2016 Machol & Johannes - - - - - - CO. - Toll Free : - General Fax : - - - -. *********** - - - - - CO - - Account Balances : I sent an email about three wee...

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Wells Fargo & Company Bank account or service deposits and withdrawals

November 17, 2016 - 2 1/2 years ago I submitted a withdrawal request to Wells Fargo and I have yet to see my money. I was stupid enough to invest in the 401k plan that was offered by my employer - and I have been lied to repeatedly. I have compained to everyone from the - to the DOL to the FCC and everyone seems to think it 's ok for me to be treated like this. I realize what a fine upstanding crew they have over there at Wells Fargo but I 'm feeling slighted for some odd reason. I mean if I had their money and would n't give it back you can bet they 'd be collecting interest at the rate of about 25 % not t...

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Citibank Credit card other

November 17, 2016 - I have submitted multiple requests ( via certified mail ) for validation of the debt being reported as a derogatory account in my credit file by CITI/CBNA using acct # - ( as shown in my credit file ), in which CITI/CBNA reports in my credit file that I owe $3300.00. I have no knowledge of this account and have disputed the validity of the derogatory information being reported to the credit bureaus. I have requested that CITI/CBNA validate the account as being mine, which they have failed to do and have not responded to any of my repeated requests. I have attempted to assist CITI/CBNA wit...

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Ray Klein, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

November 17, 2016 - So my situation is a little more complicated than what is listed above. I 've tried calling the CFPB but she could n't help me. Apparently I had debts in collection in -/-/-, -/-/- and -/-/-. In -/-/- right as I was changing jobs, I asked for a statement. I changed jobs and had a hard time with familial things at the same time and that was the last time I heard from this Credit reporting agency. Since I work for the Veteran 's Administration and it was hacked right after I started in -/-/-, my credit is monitored through -. Today I got on to check activity and it sh...

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Synchrony Financial Debt collection communication tactics frequent or repeated calls

November 17, 2016 - They call close to 8 times per day after missing - payment....

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U.S. Bancorp Bank account or service using a debit or atm card

November 16, 2016 - my parents have checking account with US bank. My father was financial one.They were overseas and father died in -. - is sick staying in - ca n't make it back. We arranged for me to be her POA and file that with US bank. There were unauthorized charges made on mom 's debit card. We have filed this with fraud department. her card was cancelled and took 2 months to receive new - after numerous calls which - cost my mom $250.00 because calling from -. Bank 's free ph # did not work from my mom 's location.Here only access to her funds is with her debit card getting money from ...

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FirstSource Advantage, LLC Debt collection improper contact or sharing of info talked to a third party about my debt

November 16, 2016 - First Source Adv. is contacting family members about debt....

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

November 16, 2016 - I received a letter in the mail that showed that I might be eligible to lower my house payment, so I contacted the number on the letter and spoke to an agent, - - on -. I initially wanted to roll - loans into -, essentially having - big payment but unfortunately I was unable to do so and - advised me to use the payment from - and - towards my car loan. ( He told me that he would be able to close on my house by - and my - and - payment would be rolled pretty much to the end of my loan. ) After sending all the requested documentation, I was under the impressio...

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Experian Credit reporting credit reporting company's investigation no notice of investigation status/result

November 16, 2016 - I have been watching my credit report on all - agencies since I was sent to default on some student loans I should n't be in default for, regardless, I have been submitting disputes to agencies and slowly building or trying to build back a credit they seem to no longer care what I dispute. I have never had issues with experian until now, I used to be able to send a dispute and the matter was cleared or adjusted as such. This creditor is now the one that falls behind and fails to update my report as requested. I am told phone call after phone call that they do n't handle the reporting or tha...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

November 16, 2016 - I have disputed this debt under my FCRA and FDCPA rights and it is not marked as disputed and is in violation of my consumer rights....

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USAA Savings Bank account or service account opening, closing, or management

November 16, 2016 - Hello Consumer Financial Protection Bureau, I am an - - veteran currently serving in the CA - - - and prior USAA member who has had USAA products and services in the past, such as mortgage loans, auto insurance, credit cards, checking/savings accounts, and auto loans ; all of which were in good standing. USAA stated that I could no longer be a member after a homeowner 's insurance claim was denied over the theft of personal property from my home. On -, I won a judgement in small claims court against USAA for failing to make me whole ( please see enclosed ) and I was found to ...

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Bank of America Credit card customer service / customer relations

November 16, 2016 - I previously submitted a claim to CFPB about my denial of SCRA benefits by Bank of America ( BoA ). That case number is -. My issue has not been resolved and I feel that the company is just giving me the run-around to avoid dealing with my dispute. My original complaint is because I applied for SCRA benefits for my BoA - card because I opened the card before I got on - -. I opened the credit card in - - and did n't come on - - until - -, over 2.5 years after opening the card. I am still on - - in the -. I applied for the SCRA benefits on - -. On -...

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