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Consumer Complaints by Product

With a focus on financial consumer protection and awareness, BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers. Every days our financial professionals receive hundreds of complaints from the Consumer Financial Protection Bureau and compare complaint resolution trends to better inform financial consumers.


Consumer Complaints History

New Consumer Complaints


Synchrony Financial Debt collection cont'd attempts collect debt not owed debt was paid

February 1, 2017 - collection agency stated that once debt is paid i would receive a letter of satisfaction debt paid in full and request from major credit bureau to remove from my credit once debt was paid i did get a paid in full letter but no request for deletion from my credit when asked why there was no deletion statement they said they report only i told them i was told they do deletions they referred me to merchant and merchant says they sold account im getting the run arround...

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Bank of America Debt collection disclosure verification of debt not given enough info to verify debt

February 1, 2017 - I signed up with - - - about 3 years ago to pay off my Bank America credit card. They took $210.00 a month out of my checking a/c for 30 months - which is what they told me would satisfy my account. I have paid all of that six months or so ago. Bank America has given my $12000.00 balance to a debt collection agency. They have sent me a notice to go to court -. I have been trying for several months to speak with someone at -. I have not been able to speak with a real person. I do n't know what their plans are for my $6500.00....

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Freedom Mortgage Mortgage application, originator, mortgage broker

February 1, 2017 - We were going to get a loan through Freedom Mortgage, but after dealing with them and reading all the information from BBB and Consumer Financial Protection Bureau reviews we decided not to go with them. After we told them no, the mortgage agent just kept going and it turned into a living nightmare for us. The phone calls and emails became so crude and nasty we decided this was not for us. We told them to stop the loan Saturday -/-/2017 in and email and the loan officer refused our request. They continued to process the loan and connect us with closing on -/-/2017 through another email...

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Evergreen Professional Recoveries, Inc. Debt collection communication tactics used obscene/profane/abusive language

January 31, 2017 - On -/-/- I called in to Evergreen Professional Recoveries to pay off an account they had under my name. I paid the balance in full, and was told that I would be receiving confirmation of this within 7-10 days. I waited 10 business days before calling back on -/-/2017. I was informed at this time that the letter had not been sent out, but it would be the following day, and that I should expect to receive the confirmation letter no later than Friday, -/-/-. I waited until Monday - still no letter. So I called again. This time, I was told I would be emailed the confirmation within ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 31, 2017 - We are disputing a complaint against Ditech Financial Services regarding two payments that were made -/-/- and -/-/2016 which they are reporting as 60 days late but they were made within 50 days of the due date. I have documentation to support when these payments were posted and all we are trying to do is to get them to update their records to reflect a 30 day late vs. 60 days so that we can close on a loan transaction. I sent this information to Ditech over two weeks ago requesting that they update their records and email me with a response so that I can provide it to our lender. We ca...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

January 31, 2017 - I was charged a late payment for sending in a double payment on -/-/- so I called them ( the person I talk to said this has been happening to a lot of people that send in extra payments ) I told him I put on the slip, payment and on the next line I put extra principal payment and they charged late fee? I called them on -/-/- and they mailed me my late fee back. So I sent them my payment $460.00 PLUS $20000.00 for principal and the next statement on -/-/- did not apply anything to my loan everything said Unapplied ( $20000.00 ) and I am still charged interest on the origina...

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Radius Global Solutions LLC Debt collection cont'd attempts collect debt not owed debt is not mine

January 31, 2017 - Central Credit Services continue to harass me over a $100.00 balance owed on a workers comp claim. Work Comp has already said they are going to pay it. They do n't want to hear it. They keep insisting it 's my debt and give them my debit card or credit card so we can not have a further problem. They threaten to ruin my credit and continue to harass me all the time. They are ruthless....

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Freedom Mortgage Mortgage loan servicing, payments, escrow account

January 31, 2017 - Our mortgage was sold to Freedom mortgage soon after we closed. As soon as they got over, all - broke loose : 1. We were told as soon as the mortgage balance dropped below 80 % of original loan, we were going to be able to recast the loan and get rid of the escrow. We called several times. Every time we called, the person at the end of the line was telling us a different story. We have several names of people that we called and we can produce evidence/records of these calls. - we sent our request in writing for the above things to happen - we sent the payment in, plus the recast fee ( they...

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National Credit Systems,Inc. Debt collection disclosure verification of debt not given enough info to verify debt

January 31, 2017 - Noticed debt listed on credit file, sent several letters requesting validation of debt over past 4 months. I have not received any communication from this collection agency. I never received a notice to dispute this debt. Under the FDCPA this is a clear violation of my consumer rights....

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Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan

January 31, 2017 - I took a loan out with Genesis Lending to attend - - in -, WA and paid it off shortly after graduating. I was told they had been sued and students within a certain time frame were eligible for partial refunds. When I tried to contact them to see if I was eligible for a refund they told me they had no record of my account. What more can I do before contacting a lawyer to pursue a lawsuit?...

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Fleet Financial, Inc. Consumer Loan taking out the loan or lease

January 31, 2017 - Dear Examiners, I will preface this complaint with the following statement. I am a compliance manager in the financial industry and have been in compliance related roles since -. This complaint is coming an informed consumer, not a baseless accusation. This complaint is against Fleet Financial , Inc - DBA - - of -, CO. I retained the services of a broker to skip the hassle of going into a dealership, never was I informed or disclosed any such document to indicate there was a fee for broker services, nor an exact amount. The broker worked for the company, the company negotiated the car...

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Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure

January 31, 2017 - My first complaint addresses the fact that - - - sold my mortgage loan to a company by the name of ( SLS ) Specialized Loan Servicing , LLC. However, I was never informed by - - - of this transfer. ( SLS ) did in fact inform me of the transfer after the fact by sending me a mailed letter through regular mail -/-/-. On -/-/-, I called - - - concerning a letter that they had sent to me stating that I had missed four payments. The representative and myself from - - - went over my payment history and could not find these four missed payments. However,...

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Citibank Mortgage loan modification,collection,foreclosure

January 31, 2017 - I have been trying to modify my loan with Citimortgage for over 5 years. I have spent over $35000.00 with attorneys and consultants. I have spent thousands of my own hours as well trying to work through their system. I have been lied to, I have had paperwork lost, I have had to cancel business trips in order to file court docs and most importantly, I 've had to explain to my kids how we could be forced to leave our home at any given moment. I have copied - -, the CEO of Citimortgage, on dozens of documents over the past year pleading for fair and reasonable treatment. She has provided ...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 31, 2017 - I had cosigned on an auto loan for my son in -/-/2016. -/-/- we went through the process of him getting refinanced through his credit union. WFDS provided the 10day payoff and received the check for full amount on -/-/2016. They even sent me back a check for $50.00 for over-payment. Since -/-/-, - has reported to all - credit bureaus in my name that this account is not only still open, but that it is - past due. This has caused my credit score to decrease over - and counting. Noone can help me, not even the Office of the President.. there is no balance due and noone...

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I.C. System, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

January 31, 2017 - after requesting a Debt Verification letter I received the letter from the collection agency, stating they were unable to validate....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

January 31, 2017 - I had a duplicated account created in error by - and this account got forwarded to ERC. I have been disputing this debt for over 2 years and they refuse to remove it from my credit report. I got ahold of - and they self credited the account for $100.00 and made me aware that they would inform ERC of their mistake. I have spoken to ERC and they only give me the run around stating they have let the credit reporting agencies have the updated information. Yet as of -/-/2017 they are still reporting this as a valid collection. I spoke to - and they say that ERC is the one that refuses ...

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HCFS Health Care Financial Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

January 31, 2017 - I was in the hospital in - of 2015 I -, I was taken to - hospital in -, Calif and - to the - in -, - where there I was in a - for three weeks. I am a - patient and they have paid all of my bills and pre approved my stay. I received a bill from Healthcare Revenue Recovery group. Stating that I owe - and if I do not pay it in 30 days they are going to file a judgment against me. I have called them at first they were not going to give me the creditor information, I have called all - hospitals and physicians and all have said I have a - balance. I do n't know...

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BYL Collection Services Debt collection disclosure verification of debt not given enough info to verify debt

January 31, 2017 - BYL COLLECTION SERVICES -. Has sent me a letter stating that they want me to pay a 50 % settlement for the amount of $130.00 and it looks like the original creditor was referenced as total -. Client account number is -. Unfortunately This BYL Collection Services is a third party collection company that up until this time has NEVER communicated with me. I did send them a letter via mail asking for validation of this debt by supplying to me the original signed contract between myself and - -. At this juncture I have not received anything stating their position that I owe them an...

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U.S. Bancorp Mortgage credit decision / underwriting

January 31, 2017 - In - 2016, I applied for a refinanced mortgage from US Bank. I have had multiple accounts from US Bank for decades. The mortgage I wished to refinance is an ARM that I wanted to refinance to a fixed rate loan. I have lived in the same house and paid on the mortgage for almost 15 years. The refinance was going to be 80 % loan to value. Because I 'm retired, I do not have - income. In addition to Social Security income I have income from investments and real estate. I was required by US Bank 's underwriters submit a huge amount of documentation. The bank 's document requests dragged on fo...

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Medical Data Systems, Inc. Debt collection disclosure verification of debt right to dispute notice not received

January 31, 2017 - MEDICAL DATA SYSTEMS has placed an unauthorized fraudulent item on my Consumer report. MDS has violated my federally protected consumer rights without causing injury, harm, and damages to my pursuit of happiness and right to utilize consumer credit....

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United Mortgage Corp. Mortgage loan modification,collection,foreclosure

January 31, 2017 - I am working with United Mortgage for more than seven months to get my payment lower, for far the same papers that i have been submitting they are asking for again and this is how its been for the pass seven months.I have fax these papers over and over and to my surprise they keep requesting the same items. I am trying to explain to the mortgage company that my bank statement with - - is now -, I feel the mortgage company is looking for a way to take my home not to help me keep it. I have come to understand the bank looks for ways to take your home not to work with you to save it....

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R & B Corporation of Virginia Debt collection improper contact or sharing of info talked to a third party about my debt

January 31, 2017 - On -/-/2017 I spoke with - ( extension - ) at Credit Control Corporation who was not able to give me any information on the alleged debt that I owed and refused to answer any of my questions. She was not able to provide me any form of evidence with my signature on it between me, them, or -. I have no dealings with this company and owe them no debt. They are illegally reporting this on my credit profiles and it is adversely affecting my credit score. As of today -/-/2017 I called again and spoke with - who again was unable to send me any information with my signature on it on an...

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ERC Debt collection cont'd attempts collect debt not owed debt was paid

January 31, 2017 - I did not receive service as promised by the cell phone provider that ERC is collecting for. I turned in cell phones, and do not owe this balance. I was told my account was going to be cleared to a zero balance....

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Bank of America Debt collection cont'd attempts collect debt not owed debt was paid

January 31, 2017 - My vehicle was traded to - - - on -/-/16. The original contract was lost by - - - - which caused a delay in the funds being cleared for payoff. The delay and supporting documentation was communicated to Bank of America, but yet their customer service still reported it delinquent to the credit bureau, simply stating there was nothing they could do and that the reporting was an automatic process....

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Prince Parker & Associates Debt collection improper contact or sharing of info talked to a third party about my debt

January 31, 2017 - I am the third party. This company called me regarding my sister 's debt that I have no connection to at all. When I called them to tell them that they could not call me regarding my sister 's debt they asked for more information including phone numbers etc. They told me that they could not help me and to have a good day because they were a call center. I told them that they are in violation of the FDCPA and they could not contact me again. I told them I would report them and they hung up on me....

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ERC Debt collection cont'd attempts collect debt not owed debt is not mine

January 31, 2017 - Hello I have mailed a debt validation request to ERC due to the fact that they have placed a collection on my credit file for a possible fraudulent account. I have no knowledge of this account. I have not received any information via mail regarding this debt and they have placed it on my credit report. I am in the process of gathering more information to file a police report since this account is not mines. Again, this company has placed a collection on my credit file without sending me any type of notice and I became aware of this because I received an alert via -. I need this account remo...

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Enova International, Inc. Consumer Loan managing the loan or lease

January 31, 2017 - Company took out an ACH without my authorization, stated in writing they did and were going to refund, however have not submitted the refund. Because of this, my checking account went negative and I incurred a fee....

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ECMC Group, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

January 31, 2017 - COLLECTOR FAILED TO VALIDATE DEBT. ALSO WENT ON MY CREDIT REPORTS AND -, AND CALL US 11 TIMES REGRDING TA- BILL PAID ALREADY.. THE COLLECTORS VIOLATED THE DODD-FRANK ACT!...

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Gateway Mortgage Group, LLC Mortgage settlement process and costs

January 31, 2017 - We are part of the devastation that hit Louisiana in the flood of -/-/2016. Our house received 56 inches of water. We have requested a second draw from Gateway Mortgage Group and they had and inspector come out and saiy that we are at 1 % repair. Gateway says they can not release anymore money until we are at 50 % complete. The money they sent us, $25000.00, was used to buy materials : demo supplies and tools, windows, insulation, electrical materials, sheet rock and finishing supplies, primer and paint, flooring, and hire contractors to complete repairs on plumbing, electrical, insulation...

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Allied Collection Services, Inc. (Nevada) Debt collection cont'd attempts collect debt not owed debt is not mine

January 31, 2017 - On -/-/2017 I received an alert on my credit report that a collection account had been added to my credit reports. I logged into my account to see what the account was. I noticed that Allied Collection Services had placed a collection on my credit reports. I sent a certified letter to Allied Collection Services on -/-/2017 for which they signed for on -/-/2017. In the letter, I requested that Allied send me validation of debt with proof bearing my signature not " verification of debt, '' anyone can look at a computer screen and see a name and say a debt is verified. I would like a copy...

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National Credit Systems,Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

January 31, 2017 - - - - On - the original creditor was discharged through Bankruptcy Court Chapter - in 2012. I now receive harassing collection calls from National Credit Systems demanding payment, which was already discharged through the US Bankruptcy Court and is showing on my credit report as a charge off/ collection. This is inaccurate, false, and fraud and it needs to stop and be removed from my credit report. According to the attached Discharged BK file- collections for BK discharged debts is Prohibited....

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Consolidated Recovery Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt

January 31, 2017 - Consolidated Recovery Group is reporting a collection on my credit reports with multiple errors that are a violation of the Fair Credit Reporting Act and needs to be deleted. 1. On -, they are reporting an address of - - - - # -, -, CA - when that address is no where on their website and I never received a response from the dispute letters I sent them. How can they have different address on the credit report and website but their website shows the address of - - - - -, - -, -, CA - 1. It does n't look like they did on investigation on this a...

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Allied Collection Services, Inc. (Nevada) Debt collection false statements or representation indicated committed crime not paying

January 31, 2017 - Was called numerous times and was being threatened to be taken to court and have my wages garnished, because of these threats I signed a payment agreement so they would n't take me to court now I can no longer afford the payments I signed up for and am asking them to lower it they are stating they ca n't lower it because I signed a legal agreement...

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Trident Asset Management, L.L.C. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

January 31, 2017 - I received phone calls from Trident Asset Management looking to collect of a debt that was stemming from a 2014 case of ID theft. I explained to the contact there that that I had a documented case of IDT and it was reported to the major credit bureaus and filed police reports. I did not hear back from them for several months. I have recently been receiving demand letters from - - - of Trident Asset Management. I sent her a certified letter with a copy of my police report proving my claim of the false debt and am continuing to receive demand letters from her. Stating that if I do not r...

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Ditech Financial LLC Debt collection disclosure verification of debt not given enough info to verify debt

January 30, 2017 - In regards of Ditech LLC Mortgage servicer Above agency have claimed its jurisdiction over default mortgage loan - - - - - - on -/-/2016 assigned from - In its process Ditech has demand immediately payment of full dept and keep reporting purported dept to all Credit Bureaus regardless to my dispute and dept validation request. In its respond dept validation request Ditech serve me its " validation package documents '' full of multi copy of same documents with not my authorize signature and foremost no security instrument include therein. In this period of time -/-/2016...

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ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

January 30, 2017 - This formal complaint concerning and - their business practices.ERC is reporting a debt is not mine This bureau continue to report inaccurate information. In the years from - my identity was stolen. I discovered this because an auto loan was opened and several inquiries, where someone has continued to apply for credit in my name....

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SunTrust Banks, Inc. Consumer Loan managing the loan or lease

January 29, 2017 - I already submitted a complains 6 months ago, but the company, SunTrust, refused to acknowledge my dispute, so it 's just sitting there. They sold my auto loan without advanced notice to a sub prime lender with a horrible customer service track record. I was made aware of the sale, AFTER, it had occurred and my online access to the account with SunTrust cut off. Since then, EVERY MOMTH, without fail, I get an e-mail reminder of my previously setup automatic bank draft not going through. I have called and e-mailed to stop these, which could have been resolved in the first place if they had allo...

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Auto Trakk, LLC Consumer Loan managing the loan or lease

January 27, 2017 - One the customer service representative lied and stated that I was current on my payment in which I was n't which caused me to be a week begind. Two, they contact me repeatedly even after I tell them when I 'm going to make a payment....

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Bank of the West Consumer Loan problems when you are unable to pay

January 27, 2017 - I bought an RV in 2006 for $ -. I made installment pymts of $630.00. for 8 years totaling $ -. My husband got sick, I gave back the RV to Bank of the West. They sold it for $ -. They are now suing me for interest money! They did not lose any money on the $ - they loaned me in 2006. They got it all back in 8 years and now they want $ - more! HELP...

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Credit Acceptance Corporation Consumer Loan managing the loan or lease

January 26, 2017 - Credit Acceptance Corporation is reporting my account status to keep my account as a negative account with the - credit reporting agencies ... On my credit report dated -/-/- it shows that Credit Acceptance Corporation reported my account as " Paid in full '' was a collection. However as of today 's date -/-/- my credit report shows account is now past due with a balance of $8600.00. Also by Credit Acceptance Corporations own Monthly Reporting to the credit reporting agencies and the paperwork they provided me they claim that my balances were - amount and the amount t...

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FCC Finance, LLC Consumer Loan managing the loan or lease

January 26, 2017 - - - - took over - several years ago and began mailing payments back to consumers, including myself. In the process, I did a short sale of the property and FCC Finance, LLC agreed to a payoff balance along with releasing the lien on the property. The title company facilitated the payoff balance with a wire transfer being sent to FCC Finance, LLC. FCC Finance, LLC continues to harass and demand payment for the loan that they agreed to settle with payment wired on -/-/2013. They have submitted a bad debt report to - and are continuing their attempts to collect what is not owe...

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U.S. Bancorp Consumer Loan managing the loan or lease

January 26, 2017 - I made a prior complaint under Case number : -. I received a written response from US Bank ( not within the timeframe ) advising that I would get a final written response summarizing the completion of my lease and any amounts owed. My lease terminated in -, 2016 and I have yet to receive this promised statement. I am unsure if there was actual receipt of my returned vehicle. I am unsure if there are any outstanding charges that may impact my credit score. I am unhappy over the broken promise as well. I would not recommend auto financing with US Bank to any consumer given my experience....

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MAS Financial Services, Inc. Consumer Loan problems when you are unable to pay

January 26, 2017 - The loan company made calls to my references when I was late on making a payment. They left a voicemail. In the message ( I have them recorded ) they mention who they are, that they are looking for me and to tell me to call his auto loan company immediately. So, my references then call me to tell me about how my auto loan company is looking for you. Then a few days later, they left me an automated message. The message basically stated ( - ) that you need to pay your payment and to press one to speak to a LEGAL REPRESENTATIVE. This is flat out illegal, as these are not legal representatives....

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AFS Acceptance, LLC Consumer Loan problems when you are unable to pay

January 26, 2017 - I received a car loan from AFS corporation on -/-/-. I have been paying on loan regularly and on time. The monthly payments were around - dollars a month. I paid almost - dollars into the vehicle until, I lost my job -/-/- in which I was with for over five years. I have been reaching out to the finance company in which I thought would be their for me. I was wrong, I tried borrowing the money I could not get any help due to my family members having it hard themselves. -/-/- the vehicle was gone it was repossessed. I knew they would come and get it soon, but they took it lik...

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U.S. Bancorp Consumer Loan managing the loan or lease

January 26, 2017 - My auto loan service provider refuses to follow specific instructions regarding applying additional loan payments to the principal instead of next month 's payment. I have sent instructions via AutoPay from my bank and called to ask that my payments be applied to the principal, but that still has n't been done....

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Sallie Mae Student loan dealing with my lender or servicer trouble with how payments are handled

January 26, 2017 - I enrolled in student loan thru sallie mae in -/-/2014 When my loan came due it was very difficult to understand how to enroll in my repayments options ( income driven vs normal ) as well as enrolling the proper account to use in the repayment....

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CashCall, Inc. Consumer Loan managing the loan or lease

January 25, 2017 - CASHCALL responded to my complaint stating that they have not called me. This was not even the complaint. Instead of answering the complaint they tried to dodge issue and divert attention. Also trying to place blame elsewhere without looking at the evidence in front of them. They then admitted the amount owed was was -. On the - loan. We all know that CashCall has been under the gun for shady loans. Then tried to respond by saying - took over the loan. Well - is a shell company of CashCALL but they are trying to avoid blame. - was also under fire for harassment and then they had...

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Southern Management Corp Payday loan received a loan i didn't apply for received a loan i didn't apply for

January 25, 2017 - -/-/2017 - : I received a call from - at Southern Finance at - SC -. - told me that a check had been cashed in my name, and that repayment was expected. Suspecting a scam or con-job, I asked for additional information. - told me that they had mailed a check to me and that it had been cashed. I told him I did not know anything about this. - provided a SSN and DOB that match mine. When I asked him, - told me that checks had been mailed as a promotion to many people, and that cashing these checks was acceptance of a loan with interest in the 40 % area. - told me t...

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Citibank Prepaid card managing, opening, or closing account

January 25, 2017 - I received a prepaid debit card # - thru CITIBANK. The card was issued on -/-/- and the plastic card listed an expiration date of -/-/-. I believe that this violates the Credit CARD Act of -/-/-, which requires a 5-year period of use. I have reached out to the telephone number on the back of the card ( - ) and was routed to a company called " Prepaid Services, '' - - -, -, PA, -. I explained that I need the card to be reissued because the stated expiration date was not in accordance with the time period required under state and federal laws ( the card has no...

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Wells Fargo & Company Money transfers fraud or scam

January 25, 2017 - Purchased a - - - from - - website - - - for $10000.00 and never received the vehicle. My sales manager was - - - -|- - I wire transferred the funds from my bank to a Well Fargo Account as per their instructions. When the transport company went to go pick-up the vehicle they advised the - had damaged never advised so they made a decision to refuse the vehicle. I requested a refund and - - declined and advised " ... I agree to take a vehicle that matches my criteria. '' I worked feverishly with - & another salesperson - - and secured a replaceme...

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BB&T Financial Consumer Loan managing the loan or lease

January 25, 2017 - Account Number : - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2010 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 25, 2017 - I have a car loan with Well Fargo Auto. They call me and my wife sometimes up to two times a day for each of us looking for our payment. We are not behind and pay out bill with extra every month. You talk to one of their reps and the next day they call you again after you talked to them or someone with the same names. I do n't feel that they should be able to harass you like this on a daily basis, when in fact we make our payment each month....

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 25, 2017 - - - LEASED VEHICLE WITH WELLS FARGO BANK 60 MONTH LEASE WITH PAYMENT HISTORY CURRENT THROUGH - - - - VEHICLE TOTALLED IN ACCIDENT DURING - INSURANCE PAID REMAINING BALANCE ON LEASE IN FULL - - -, WELLS FARGO REPORTED TO ALL - CREDIT REPORTING AGENCIES THAT MY LEASE AMOUNT OF $25000.00 THAT ORIGINATED IN - - WAS INCLUDED IN MY CHAPTER - BANKRUPTCY FILED IN - -, DISCHARGED IN - -. THIS INACCURATE REPORT HAS CAUSED FINANCIAL HARDSHIP TO THE E-TREME THAT I HAD TO PAY E-HORBITANT INTEREST AND FEES ON LOANS, IN ADDITION, I AM NOW WITHOUT A VEH...

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Wells Fargo & Company Consumer Loan managing the loan or lease

January 25, 2017 - Wells Fargo Dealer Services refuses to release information regarding my vehicle loan. In order to refinance, I need them to fax or mail my original contract to the new lender. After two and a half weeks and six different conversations with several customer service representatives, each with different understandings of what information they may or may not release and how. Not even customer service supervisors, - ( on duty Friday, -/-/2017 around - EST ) or - ( on duty Tuesday, -/-/2017 around - EST ) would get the " Document Management '' Department to deliver my information. ...

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Citibank Debt collection disclosure verification of debt right to dispute notice not received

January 24, 2017 - Citi Bank Corp. Credit Services Attn : IRU Dispute Department - - - - , - - I am writing to dispute finance charges accruing on a Home Depot credit card which I was informed was through Citi Bank . I made a purchase -/-/2016 at Home Depot in -, -. When checking out the cashier asked if I would like to apply for a Home Depot credit card and receive $25.00 off my purchases. I always pay cash but decided to take advantage of the discount and the cashier said it would only take a minute. I agreed and she entered the information for me. I showed her my driver 's licens...

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Synchrony Financial Credit card closing/cancelling account

January 24, 2017 - I have had an excellent credit history with my Old Navy account with Synchrony Bank, and they sent me a letter one year ago lowering my limit due to a low credit score. Then they sent a letter now closing my account, saying they decide to close it due to my negative reports on my credit report and too many accounts. I have not given them permission to continually check my credit report like that. AND, my card has been at a - balance, paid off, for at least three months....

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Bank of America Credit card billing disputes

January 24, 2017 - bank of america refuses to remove there error on my credit card for $1100.00 after i disputed fraudulent payments made to my account. its clearly their error when i call them they tranfer me from department to department and no one seems to be able to fix the problem....

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Simon’s Agency, Inc Debt collection cont'd attempts collect debt not owed debt is not mine

January 24, 2017 - These accounts were to be filed through my insurance. I called the office back in 2013 and the representative said they did not have my insurance on file. I updated it with her. However, she said she can not submit a claim over 30 days. I said her fault ; I have insurance. Your problem you lost it. Then called Simons debt collection agency woman said the 30 day thing is not true and that she would contact the medical office....

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CCS Financial Services, Inc. Debt collection disclosure verification of debt right to dispute notice not received

January 24, 2017 - I only found out about Credit Collection Services trying to collect payment from me because they reported to a credit bureau before ever notifying me by mail or phone. I disputed this collection with the credit reporting agency -/-/-. I subsequently received a call from Credit Collection Services, and I told them that I needed proof of the debt in writing. On -/-/-, they mailed me an -/-/- - statement for - - -, - IL with the amount of $53.00 due. There is no explanation of what the charge is for at all, but my balance prior to -/-/- is listed as - $9.00 ...

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SunTrust Banks, Inc. Debt collection communication tactics frequent or repeated calls

January 24, 2017 - I have asked for my number to be taken out, and to be removed after I explained to the debater I had set up to call back at a later date was told this is not how this works, told him to just take me off do not contact me, received another call a week later with another rude person....

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