Review and analysis of over 92 Payday Loan complaints against Ad Astra Recovery Services Inc
Ad Astra Recovery Services Inc consumers have reported over 92 official complaints related to Payday loan. Out of the 92 consumer complaints against Ad Astra Recovery Services Inc, 32% were disputed by the consumer (i.e. the consumer was not happy with how Ad Astra Recovery Services Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ad Astra Recovery Services Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Ad Astra Recovery Services Inc Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt December 3, 2016 - Collections agency was giving the wrong information from the payday loan company about how have the transaction was issue. and the date was inaccurate there was no transaction issued on those dates. After sending bank statements of how transactions was issued and paid back through my bank account. - investigated and sent the results back stating that this account have been deleted from my credit file. I 'm asking for the same results from the other credit bureaus - and - to delete this account that been giving the wrong dates and information to them. Account # -. Asking - to not... |
Ad Astra Recovery Services Inc Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt November 3, 2016 - To clarify the debit card that I - process for the month of - was not obtained on - -, 2015. I - received - loans in the amount of $350.00 from - - in the month of - 2015. The dates of the month of - are the - 2015 and - of 2015. And both of these loans in the amount of $350.00 was settled in the amount of $400.00 on the - and - of the month of -. I have not received a loan on - -. I have faxed Ad Astra Recovery a copy of my bank statements to vertify. What i am writing to you hoping tha this will clear all this up this time. Even for th... |
Ad Astra Recovery Services Inc Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 5, 2016 - I had a online payday loan with - a few years ago after making several payments, I fell behind on making payments. I started to get harassing phone calls at home, work and also friends and family started getting calls regarding this loan after a while they stopped. On - 2014 I noticed a collection on my credit reports from - - - for $1300.00, they never sent me any paperwork validating the terms of this loan or the amount owed. I only borrowed $500.00 and I paid most of that back.... |
Ad Astra Recovery Services Inc Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 5, 2016 - I had a online payday loan with - a few years ago after making several payments, I fell behind on making payments. I started to get harassing phone calls at home, work and also friends and family started getting calls regarding this loan after a while they stopped. On - 2014 I noticed a collection on my credit reports from - - - for $1300.00, they never sent me any paperwork validating the terms of this loan or the amount owed. I only borrowed $500.00 and I paid most of that back.... |
Ad Astra Recovery Services Inc Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt July 22, 2016 - This is closed on my credit due to this company not being able to validate this debt. This needs to be removed as this is not true or accurate information.... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt was paid May 17, 2016 - I had a Pay Day Loan with - Net Pay Day Advance on -/-/2013 which I had been paying regularly with the help of - - - - An accounting error occurred in the disbursement of funds which was immediately corrected and the automatic re-payment continued from there on until the account was paid in full. Payment was missed only for 60 days but was subsequently paid in full. In spite of the account already had been paid satisfactorily, they continue to keep the derogatory remarks in my credit report. The collection agency had agreed with - - - - that such entry will be ... |
Ad Astra Recovery Services Inc Debt collection communication tactics called outside of 8am-9pm May 10, 2016 - Ad Astra Recovery Services has been calling outside of appropriate hours. - called me on - -, 2016 at - - ; this is verifiable on my - phone records. Also, I am a resident of California, and they violated the - -.... |
Ad Astra Recovery Services Inc Payday loan received a loan i didn't apply for received a loan i didn't apply for May 7, 2016 - I never took out a loan with - -. This is not mine... |
Ad Astra Recovery Services Inc Payday loan received a loan i didn't apply for received a loan i didn't apply for January 6, 2016 - This activity was due to identity theft. I have sent over - letters to the collection agency via my attorney demanding verification of debt ( loan documents, copy of check used for the loan, etc. ) and they have yet to send me anything. My complaint is that they have re-aged the debt several times over the past two years which adds time to it 's removal from my credit report. It 's my belief that they are doing this illegally. ... |
Ad Astra Recovery Services Inc Debt collection communication tactics threatened to take legal action December 12, 2015 - I received a call from AdAstra Debt collection company regarding a payday loan I owe. I was threatened numerous times by a representative named -. I asked - to speak to another associate and he declined. - stated he is the only - I am able to speak to because he is handling the account. - hung up, I called the company back hoping to speak to another associate. A representative name - answered the phone and stated she was unable to assist that she would be transferring me to -. I explained to - that I was not comfortable speaking with - and she still refused to assist... |
Ad Astra Recovery Services Inc Debt collection improper contact or sharing of info talked to a third party about my debt December 5, 2015 - was not contacted at all whatsoever about any debt owed. I found out by checking my credit report and finding a collection agency account by ad astra in regards to a seriously past due loan obtained from speedy cash/rapid cash. For 5 months i received no mail no calls or any form of communication from - - or ad astra ... |
Ad Astra Recovery Services Inc Payday loan payment to acct not credited payment to acct not credited November 17, 2015 - I received a settlement letter from Ad Astra Recovery Services for a payday loan through - - stating that they were willing to settle with me on a past due balance. I contacted them and they agreed upon the settlement. I asked during the settlement process if the items could be removed from my credit report. The representative stated that it is n't something that they normally do, but she would check with her supervisor. She came back to the line and stated that her supervisor agreed to remove the account from my credit and o should see an update within 30 days. This happened in - 201... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt is not mine November 4, 2015 - There is a collection listed by AD Astra Recovery collecting for a - which is not mine I have disputed and requested validation and nothing has been received. Please help ... |
Ad Astra Recovery Services Inc Debt collection false statements or representation impersonated an attorney or official October 29, 2015 - Ad Astra Recovery keeps calling and will not identify themselves stating they will send a police officer to my job and house to serve me some papers for an account that I made fraudulent bank account in order to get a loan. ... |
Ad Astra Recovery Services Inc Debt collection disclosure verification of debt right to dispute notice not received October 21, 2015 - The issue I was not notified in writing of this debt dated -/-/2013 until I reviewed my credit report and sent notice of dispute to Ad Astra Recovery Serv. I made several attempts to call, spoke with - and - whom kept hanging up on me while asking to speak with a supervisor. They kept saying to submit a request in writing which I had and they saw it in their system. I called back and finally spoke with - the ( supervisor ) whom also stated I needed to submit again in writing my request. I mention to her i did and she kept aying submit in writing and then hung up. ... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt was paid October 20, 2015 - - continues to harass me about a loan I no longer owe. After seeing this reflecting negatively on my account, I sent them a dispute. That was in -. They have had well over 60 days to investigate and the law only gives them -. They sent back a letter in response to my request for validation, however, there was no validation attached! Not one sheet of paper. Yet, they state in the letter that the debt is validated! Says who? Where is the proof?!? This is ridiculous! I have requested for original documents to prove my payment of this loan. There time to investigate is up. I want this err... |
Ad Astra Recovery Services Inc Debt collection disclosure verification of debt not given enough info to verify debt October 2, 2015 - This collection agency keeps harassing me about an account that was a predatory loan. I will literally be paying this debt until I am dead. I asked them to verify the debt and requested the original debt amount and contract with my signatures, because the amount they are trying to collect is not the original loan amount. It has been over 45 days and they have not sent me proper validation. No bill, no statement, no contract. ... |
Ad Astra Recovery Services Inc Debt collection disclosure verification of debt right to dispute notice not received September 29, 2015 - Hi, I originally spoke with a manager - - at AD Astra Recovery Services and made an arrangement to pay off my debt ( - ) in exchange for them removing the debt. So I paid off the debt $310.00, but they are refusing to remove them from credit reports. When I paid the debt I sent a letter ( below ) with a cashier check and in the memo line of the check I wrote ( CASH ATTACHED CHECK ONLY IF YOU WILL DELETE ACCOUNT FROM ALL CREDIT REPORTS ). They cashed the cashier check on -/-/15. But again they will not remove it, they say I did n't pay it in time. ( This is a copy of the letter... |
Ad Astra Recovery Services Inc Debt collection communication tactics threatened to take legal action September 27, 2015 - Said if i did n't pay they would have a sheriff at my house within minutes to arrest me ... |
Ad Astra Recovery Services Inc Debt collection improper contact or sharing of info contacted me after i asked not to September 25, 2015 - I took out a loan from - - in the amount of $300.00 and it went unpaid and this is from 2009. The debt was sold to a collection agency and they reported negative information to my credit profile. According to the FCRA all debts can only be reported for 7 years and I have written numerous letters and the are refusing to remove the negative information. ... |
Ad Astra Recovery Services Inc Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay September 12, 2015 - I received a called from this company, They say a Attorney that was in charge of this account was ready to file, if no payment was made. I send a request to this agency for a Validation of the account since they are not the original creditors and I request a break down of fees and they fail to provide proper documents and or prove for there claim. ... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 11, 2015 - This Company is reporting that I Obtained a Payday Loan from them. I have advised that I have never received a payday loan from their company and that I was a victim of identity theft. I have requested legal documents like a contract that should be in place if I did such a thing. The company will not respond to me nor verify an information regarding this supposed loan. I have disputed with all - major credit bureaus several times and they keep telling me the company verified. ... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt is not mine June 11, 2015 - I recently pulled my credit file and I realized - - was listed on my credit report from a collection that was placed in - 2009 for $270.00 I contacted the representative and I stated I do n't recall a having a pay day loan from - - and that I am a victim of theft. The representative insisted on saying I was still responsible for the account. I received threatening phone calls from a representative stating I had to pay the account within 30 days are legal action will take place on my personal property. ... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt was paid June 11, 2015 - I enrolled in a payday loan debt consolidation program - ( - ) in -/-/- owing - lenders @ $300.00 each. I finished the program in -/-/- after - withdrew $400.00 each month for 6 months. I was promised a closure letter and finally received it -/-/-. In addition, - of the lenders sent me a letter stating that they had not been paid and that the item was in collection. This is true and my credit score has been adversely affected. - -, manager at - - - - states that they have been paid yet I have requested a proof of payment as recently as -/-/... |
Ad Astra Recovery Services Inc Debt collection disclosure verification of debt not given enough info to verify debt May 12, 2015 - I received a debt collection letter from Ad Astra Recovery Service in -/-/-. I spoke to the representative of Ad Astra Recovery Services on the phone and asked them to verify the debt as required by law Texas Financial Code 392. 202 based on a letter that I received in the mail, the representative stated that they would. The representative stated that they hired an attorney and it would be best for me to pay the bill by the credit card invoice on the bottom of the letter. I told them again that they needed to verify the debt. I did n't receive any information from Ad Astra Recovery to ver... |
Ad Astra Recovery Services Inc Debt collection cont'd attempts collect debt not owed debt is not mine April 28, 2015 - I recently checked my credit profile and discovered that AD Astra recovery Services, Inc '', had put a negative trademark on my credit profile for over $300.00. I then sent a letter for verification to this collection company requesting verification of this debt. On - -, 2015 I received a letter containing a loan agreement with just a signature in my name. After further review I seen nothing in this agreement other than someone writing my name on a piece of paper. I did some investigation and found that a person whom get this type of loan must fill out an application and submit a blan... |
Ad Astra Recovery Services Inc Debt collection improper contact or sharing of info talked to a third party about my debt April 22, 2015 - Contacted Ad Astra at -. A male answered the phone, took my name and then said are you still receiving mail '' and disclosed my private address to a third party, then disclosed the details of when the loan was taken out. After contacting the same phone number and addressing my concern with the supervisor - '' she then attempted to deny the call ever happened with their office. This is a clear violation of my privacy rights, and because the call did occur - is violating the deceptive practice 's of the FDCPA. I would request that the Consumer Protection Bureau please audit the phone ... |