Ad Astra Recovery Services Inc Debt Collection Complaint

Ad Astra Recovery Services Inc Debt collection department,

Payday loan Disclosure verification of debt Not given enough info to verify debt Texas

I received a debt collection letter from Ad Astra Recovery Service in -/-/-. I spoke to the representative of Ad Astra Recovery Services on the phone and asked them to verify the debt as required by law Texas Financial Code 392. 202 based on a letter that I received in the mail, the representative stated that they would. The representative stated that they hired an attorney and it would be best for me to pay the bill by the credit card invoice on the bottom of the letter. I told them again that they needed to verify the debt. I did n't receive any information from Ad Astra Recovery to verify the debt. In -/-/-, I hired - - - to investigate inaccuracies on my credit report. I forwarded all letters from Ad Astra Recovery Service to - - - as instructed. The following information was requested from Ad Astra Recovery - over the phone : name of original creditor, provide me with the original date of default, the date that the debt was transferred to them from the original creditor, the originate balance, the current balance, and surety bond information. Again, the representative for Ad Astra Recovery - said


credit report and indicated that Ad Astra Recovery Services, a collection agency was still on the report and this was associated with a payday loan from - -. I viewed - entries for this collection agency on my in-house file. I asked what was being done and that I was filing a complaint with the Texas Attorney General 's Office under case # - about this collection company. - - stated that they were still working on my file. So I said, ok. On -/-/-, I received a congratulation letter stating that I completed the program which I questioned because their was no investigation of this collection company or any other creditors. On -/-/-, I spoke to the - - - receptionist and conveyed to her that I wanted the owner to provide documentation that they had requested on my behalf the documents required to verify the debt as stated by the Texas Finance Code Section 392.202 and the response given to them by Ad Astra Recovery Services. The receptionist stated that she was not sure if I could receive the documents from their investigation demanding that Ad Astra Recovery Services verify the debt before placing the entry on my credit report. To date, this collection company has not verify the debt according to the above law.