SunTrust Banks, Inc. Installment Loan Complaints

Review and analysis of over 5 Installment Loan complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 5 official complaints related to Installment loan. Out of the 5 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Installment Loan Consumer Complaints


SunTrust Banks, Inc. Consumer Loan managing the loan or lease

February 13, 2017 - We took out a loan with - in - for a term of 180 monthly payments of $590.00. SunTrust acquired the loan from - in - and has applied the payments in such a manner that even after making the number of payments we agreed to, they say we still owe approximately $ 8K more. I do n't understand why we would owe more if we paid according to the payment terms....

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SunTrust Banks, Inc. Consumer Loan managing the loan or lease

January 31, 2017 - I wrote them and attached a copy of the cashed check I sent them : -Original Message - Date : -/-/2017 - AM To : -- Subject : You cashed the check, but is not reflected on my a Acct - Line of - Accounts Why is the attached copy of the check you cashed from me not reflected on my account? Please correct not only this balance adjustment, but also adjust down the interest that has accumulated on the higher balance. They responded with : Topic : Accounts Subject : Re : You cashed the check, but is not reflected on my a Acct - Line of Credit-- Accounts [ # - ]...

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SunTrust Banks, Inc. Consumer Loan managing the loan or lease

December 6, 2016 - We established an equity line with SunTrust Bank, using our primary residence as collateral several years ago. While we spend six months a year out of state, we have our mail forwarded. Our last monthly statement from SunTrust was recieved on -. We religiously sent SunTrust $300.00 every month irregardless, depending on hearing from them if there were any changes or problems. Upon returning to our primary residence in -, I recieved a call from SunTrust 's collection department demanding nearly $4000.00 in late payments plus fees. It was then learned that our payments were increased t...

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

August 3, 2016 - An inquiry for SunTrust Bank appeared on my - credit report, an inquiry I did not authorize. This occurred while there was an active fraud flag on my account. I began by filing a dispute with -, but the inquiry remained. I then wrote a letter to SunTrust and asked that they remove the inquiry, but it remained. I then filed a - complaint on SunTrust. In response, SunTrust sent a letter stating that the information submitted on the application matches my contact information. That is not responsive - if someone is using my identification to fraudulently obtain credit, they are, by ...

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

June 24, 2016 - -, a division of Suntrust Bank, offered low interest rate for used private auto loan. I applied online, specifically choosing auto loan. They contacted me with a few follow-up questions, and soon after denied my loan, referring me to some other company. When I inquired why I was never asked what vehicle I was buying, they told me it was an unsecured loan application. I 'm not disappointed that I was denied. I 'm angry because they misled me and dinged my credit report. I was not looking for an unsecured loan....

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