Review and analysis of over 9 Va Mortgage complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 9 official complaints related to VA mortgage. Out of the 9 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account March 29, 2017 - Suntrust Mortgage is basing an increase in my escrow account without taking into account an official estimate of my new tax amount for this year. I was eligible to benefit from a significant reduction in my county real estate tax by way of having been granted an over - homestead exemption. My tax was reduced from $1500.00 to approximately $600.00. The new computation is a high estimate based on my previous tax bill of $150000.00. I received an official document from - -, - on the form that they commonly use for this purpose. The document is signed by the appropriate county e... |
SunTrust Banks, Inc. Mortgage credit decision / underwriting March 19, 2017 - -/-/- In -/-/- when Suntrust Mortgage Inc. was handling my application and receipt of funds from the Keep Your Home California ( KYHCA ) Principal Reduction Program ( PRP ) Suntrust violated the KYHCA PRP regulations which required that Suntrust simultaneously apply those KYHCA PRP funds to reduce the principal amount of my V. A. home loan with Suntrust, as well as to at that same time Recast that V. A. home loan. Suntrust only reduced my V. A. home loan, but never did recast my loan, " There was an error with the recast when initially performed. Everything was done correctly, howeve... |
SunTrust Banks, Inc. Mortgage loan modification,collection,foreclosure March 8, 2017 - About 8 years ago I had to up and leave my house to move for care of my daughter. To which we had renters but they - us over and we didnt have time or money to deal with a house as my daughters health was way more important and the renters messed the house up. I have filed a few complaints on this company already. 7 years later the house hasnt been paid on its suposed to get forclosed. Its in the process but from what Ive been told my law office keeps getting hung up with SUNTRUST MORTGAGE on this issue. My credit has already been turned to - cause they wont do anything.... |
SunTrust Banks, Inc. Mortgage application, originator, mortgage broker December 14, 2016 - Suntrust violated the Equal Credit Opportunity Act ( ECOA ) by asking me and refusing me a mortgage because I would not provide my divorce decree. As stated on the https : - # suspect website, " When You Apply For Credit, Creditors May Not ... '', " Ask if you 're widowed or divorced. A creditor may use only the terms : married, unmarried, or separated. ", and " Impose different terms or conditions, like a higher interest rate or higher fees, on a loan based on your race, color, religion, national origin, sex, marital status, age, or because you receive public assistance. ". The mortgage ... |
SunTrust Banks, Inc. Mortgage settlement process and costs October 14, 2016 - SunTrust Mortgage has foreclosed on my home. During this process they were required by law to give me an option to rescind ; - The form was never provided to the consumer of our right to rescind at the beginning or during the process. It is important for all these alleged creditors to abide by TILA to make sure our constitutional rights are protected. We still have not received this form from SunTrust Mortgage. Where is the consumer right to due process according to TILA outside of the court. Making us aware of this situation would have provided us a proper relief rather than going through ... |
SunTrust Banks, Inc. Mortgage credit decision / underwriting July 31, 2016 - With a SunTrust 2nd Mortgage of 10 years and a SunTrust 1st Mortgage ( currently a VA Loan ) of 18 years, we submitted an application to SunTrust Mortgage for a VA Refinance to include our 1st Mortgage, 2nd Mortgage, - credit card and - additional loans. SunTrust denied the refinance and the principal reason for denial was " Poor Credit Performance with Us ''. When asked for an explanation, it was indicated the denial was due to the " 2nd Mortgage - lates ( - ) within the recent 12 months ''. We found this to be peculiar due to VA guidelines for Late Payments, " The applicant 's ... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account July 17, 2016 - Mine is a V. A. Mortgage and -/-/- I submitted an application to the Keep Your Home California ( KYHC ) Principal Reduction Program ( PRP ). It was approved and funds of $62000.00 were disbursed to my mortgage lender, Suntrust Mortgage , Inc. on - -, -. Prior to the KYHC PRP, my monthly V. A. mortgage payments were $780.00. The KYHC PRP regulations required Suntrust, on - -, - do - things at the very same time : 1- to lower my principal by the amount I was awarded, the $62000.00 and 2-to lower my monthly V. A. mortgage payments to a maximum of - % of my month... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account June 15, 2016 - SunTrust mortgage had given me a negative credit report. They have contacted the credit bureau 's and reported late payments that are not true. Most of the report states unknown on receiving payment on time. I have complained to them that my payment is due on -/-/-, but not late until -/-/-. This is a VA loan and this is how it reads on paper. They still continue to call me to inform me my payment is late and it is not -/-/- yet. ... |
SunTrust Banks, Inc. Mortgage loan servicing, payments, escrow account April 8, 2016 - I am reporting ongoing harassment, intimidation, intentionally deceptive business practices by Suntrust Mortgage , Inc in their dealing with me about my V.A. Home Loan. Suntrust may be in ongoing violations of the requirements of their Court Settlement agreement of - and - in which Suntrust agreed, among other things, to no longer conduct deceptive business practices. For the past three years I have been dealing with Suntrust Mortgage , Inc. in my many attempts to retain my home. Suntrust refuses to answer my many emails to them about their intentionally deceptive, illegal, and ongoing ... |