SunTrust Banks, Inc. Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

SunTrust Banks, Inc. Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

SunTrust mortgage had given me a negative credit report. They have contacted the credit bureau 's and reported late payments that are not true. Most of the report states unknown on receiving payment on time. I have complained to them that my payment is due on -/-/-, but not late until -/-/-. This is a VA loan and this is how it reads on paper. They still continue to call me to inform me my payment is late and it is not -/-/- yet.

SunTrust Banks, Inc. customer in Texas
Jun 15, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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