Review and analysis of over 12 Government Benefit Payment Card complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 12 official complaints related to Government benefit payment card. Out of the 12 consumer complaints against Empowerment Ventures, LLC, 8% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card fraud or scam March 1, 2016 - I have been a Rushcard holder since 2009! Recently I had applied for another card so that I can get my tax refund deposited on it. Well I have yet to recieve my card that already has my refund on it. It has been over a month and everytime I call the customer service they first of ca n't speak English and they apologize and cancelled the card that they claimed was sent and then issues out another - card well they OVERNIGHT the card and of course I have never recieved my card nor money and this is my last resort. My husband aplied for a Rushcard after me and he has received - and I have ye... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues December 10, 2015 - on - - 2015 a hold for - was placed on my account - i called - import and - said it was a mistake they tried 3 times to fax a releash the rush card bank / - said there fax is down after 3 to 5 days - said my money will be releash by rush card rushcard said they dont follow any federal laws or banking laws its now 11 days and the holds have not been releashed they stole my money which is my - payment rush card said call occ and federal banking comm they under none of them and can hold my money for 90 days if they choise to do so i need my money i called on the 10 th d... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 10, 2015 - I 'm complaining about this rush card service after being a customer for years. The last month has been simply amazing. I took my children out for family dinner night..we decided to go to bbq - for dinner. We 're laughing, eating, talking having a great time out the weather is a nice night considering it was -. The waitress came to our table and asked would there be anything else we would like. My kids and. I were quite full. So we asked for you the bill. It was $120.00 I gave her my rush card a moment later she said it was declined. Could n't be I asked her to please try it again. My ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account November 6, 2015 - The system had some type of clitch and left me with no access to my account or money. Because of the problem I have lost my apartment because I could n't pay my rent. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 5, 2015 - I am one of Rush card user, I have been really stressed out from this matter. I got behind on my rent, lights, and other bills, as well as my storage. My daughter purchased my medicines, and also had to buy me food and personal items. I finally got my money on the - - after being told that the card was to be locked for one day - -, I spend so much money back and forth to the ATM machine checking to see if my money was there having to pay people for, and for helping me.I could n't get my own money. Rush Card only want to give us a few months without having to pay for monthly fees. N... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - I have requested my replacement rushcard - paychecks ago and have yet to receive it. I have paid expedited fees and still have yet to receive my card. I have request it - times starting on - -. I have - small children - - - and I can not pay my bills and can barely make it to work. All my money is on that rushcard and I am beyond frustrated hurt upset annoyed and irritated. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 25, 2015 - Our Rush card had - side funds put aside - emergency funds and on - money for the kids. Just now got the emergency funds but they cleaned out the - money. What the heck. Are we gon na get that back? ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 22, 2015 - I have been a loyal customer with Rushcard since 2005, NEVER IN MY LIFE HAVE I E-SPERIENCED SUCH APPALLING BEHAVIOR FROM A BUSINESS, I AM OUT $280.00 DOLLARS I HAVE DORECT DEPOSITED FROM CHILD SUPPORT! AND LOCKED OUT OF MY ACCOUNT! HUNG UP ON WHEN I TRY AND CALL TO ACCESS MY MONEY HOW DO THEY E-PECT PEOPLE TO LIVE DAY TO DAY WITH NO MONEY ... OUR OWN MONEY WE CAN NOT ACCESS ... 10 DAYS I AM IN DIRE STRAIGHTS DUE TO THE INCOMPETENCE OF RUSHCARD, -, - - ... ..GIVE ME MY MONEY ... |
Empowerment Ventures, LLC Prepaid card adding money October 21, 2015 - i have a prepaid rush card and is having promblem with my money been poster on my card have call rush card but there calls or high and ca n't get there to talk to anyone and this problem stared on -/-/2015 and i am not the only one having this problem with rush card everybody that use ruch card is too ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 19, 2015 - Rush Card ( - ) has had " computer issues '' and I have not had access to my money since - -, 2015. Previous to - -, there were - pending charges on my account that were incorrect and making my available balance less than it should be. Since - -, because my Rush Card and - accounts are linked, I have also had chargebacks debited through my - account that are also held against my Rush Card account. In addition, I have also had a credit issued to my Rush Card account that I ca n't access. I have been unable to buy groceries and have had to cancel an appointment with... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 19, 2015 - They said they updating their system - been calling for a week about my account and to get a new card because I lost my old one I keep calling Rushcard and the phone just keep hanging up and my benefits come on that card in about week please help me ... |
Empowerment Ventures, LLC Prepaid card fees October 13, 2015 - Rush card was under maintance Monday - -,2015 from - to -, as of today Tuesday - -,2015, I ca n't access my account, my card is being declined, phones to rush are busy and hanging. I have - children at with, expecting another and I need my funds now. ... |