Review and analysis of over 10 Other Mortgage complaints against Seterus, Inc.
Seterus, Inc. consumers have reported over 10 official complaints related to Other mortgage. Out of the 10 consumer complaints against Seterus, Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how Seterus, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Seterus, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Seterus, Inc. Mortgage loan modification,collection,foreclosure May 12, 2016 - Due to employment issues ( taking demotion in lieu of layoff -/-/2014 ), I fell behind on my mortgage. Since that time, I was not only reinstated ( - 2014 ), but promoted twice in a year. Seterus offered me a modification, I made the trial payments, and tried to continue paying, but they rejected those payments telling me I had to wait for the paperwork. My next contact was from the county telling me my house was going to foreclosure sale.... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account April 26, 2016 - In - 2015 Seterus Inc. sold me an insurance policy that I did not need nor want nor did I request it my property is and as always been covered by a policy I buy the account does not nor never had a escrow account. Seterus established one and is now billing me for it even though I have submitted proof of insurance multiply times. I have been calling for months to just get a continued billing the following month. different people have said it was taken care of and when I request that person there is no one by that name working for them, Requested a hard copy of information and have never rece... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account April 18, 2016 - When I went to do my taxes, noticed the interest reported for 2015 was substantially less than usual. Called Seterus to review my mortgage payments made in 2015, they claim I only made 6 payments but in fact, I made 9 payments. One rep advised me that the payments made during the Trial modification period does not count towards the escrow account which is ludicrous. I requested a breakdown of each mortgage payment I made and received a - page document which was difficult to decipher. I need a simple, - or - page breakdown of each payment I made and how much was applied to interest. Se... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account April 14, 2016 - I filed chapter - bankruptcy on -/-/14, the bankruptcy was discharged on -/-/2014. I included my - balance of approx. $34000.00 ; this balance was discharged. - sold the loan to Seterus. I have been making monthly payments to Seterus because I want to avoid a foreclosure. However, Seterus are charging me interest and will not provide me with a statement, nor will they provide me with receipt of my payments. My payments have increased from $300.00 to over $400.00. I have requested pay off statements and the balance keeps increasing. Since this loan was included and di... |
Seterus, Inc. Mortgage application, originator, mortgage broker April 11, 2016 - Bad mortage refi under HARP program with -..When I disputed they transferred to Seterus for mortgage servicer ... $35000.00 in dispute..New program did not reduce my interest rate, failed to write off $20000.00, can not proved who owns the mortgage, all number if they provide any are in dispute ... Seterus is more interested in foreclosing on me and are very disrespective, uncooperating, and expect me to show documentation when they claim they have no documentation..Any and all help will be greatly appreciate..-/Seterus have committed fraud which is nothing new..Please contact me at ... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account April 6, 2016 - Hello, My principal loan amount on my - 2016 statement from Seterus went up -. I have called and written the office for a explanation and the company can not provide any documentation of the increase of my principal balance. I was not given any written corpsependence regarding why. After calling multiple times and faxing for a answer im now being hung up on. ... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account March 30, 2016 - - took over our mortgage in 2013, upon doing so from - - they started telling us we owed monies, and we were not behind at that time we knew we were not. They threathened us with forclosuer on our home. We paid them x amount of dollars to make our loan current, - had our mtg. for about 1 1/2 to 2 years. We were ordered to pay different amounts through out the term of them having our mtg, They put money that we sent them into a suspense payment account, as far as we know those monies were never put towards the payment of our loan not was the money refunded back to us. They said we h... |
Seterus, Inc. Mortgage loan modification,collection,foreclosure March 10, 2016 - " Please be advised that in order for loans to be eligible for modification assistance, they typically must be over 60 days delinquent. However, based on the information you provided, you demonstrated danger of imminent default and became eligible for the four month Trial Period Plan. Under the terms of the Program, reduced payments of $630.00 were due - -, -, - -, -, - -, -, and - -, -. The reduced payments were designed to put your loan delinquent in order to meet the requirements of the owner of the loan, -. Because you did not perform on the propose... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account February 26, 2016 - My mortgage company is reporting that I have late payments during the time they were processing my modification. ( -/-/2014, -/-/2014, -/-/2014, -/-/2014 ). I did not make late payments, I made all payments before they were due. Please see my attached supporting documents. ... |
Seterus, Inc. Mortgage loan servicing, payments, escrow account February 15, 2016 - I received a letter from - Mortgage that my loan # - had been sold to Seterus and as of - -, 2016 that all payments would need to be sent to them. So, thinking that I could pay by phone on the first, I found Seterus 's number and called them, going through their prompt system. A recording stated that I would need to receive a welcome letter before being able to make a payment, and between the - and - of the month I would be able to set up my online profile and make payments. By the - I had still not received a welcome letter and started calling Seterus on a regular basis t... |