Seterus, Inc. Mortgage department,
Other mortgage Loan modification,collection,foreclosure Nevada
" Please be advised that in order for loans to be eligible for modification assistance, they typically must be over 60 days delinquent. However, based on the information you provided, you demonstrated danger of imminent default and became eligible for the four month Trial Period Plan. Under the terms of the Program, reduced payments of $630.00 were due - -, -, - -, -, - -, -, and - -, -. The reduced payments were designed to put your loan delinquent in order to meet the requirements of the owner of the loan, -. Because you did not perform on the proposed Trial Period Plan terms ; rather, you remitted your - Trial Period Plan payments early and the loan remained contractually current. Therefore, the Trial Payment was denied on - -, -. '' Once again - - - & - - of Seterus has given incorrect information. The letter of - which I received on -/-/- from - states that the payments of - -, - -, - - and - - were received were designed to put my loan in default. If that was the case, I could not have made the payments early as stated since SETERUS
to allow them to take the $ out of my account directly so this would happen. I was told when the Denial came to me to make up all the payments or I would be charged late charges on everything, causing me to have a foreclosure. And that my Credit Score would also be affected. ( I have been advised to go directly to - and one other Government Official if Seterus does not grant me the Modification. ) At this point it is very difficult for me to make these payments because my situation is about the same if not a little worse. However I would rather starve then let Seterus claim my home. And going through all the paper works that I went through the first time put my health in jeopardy. CFPB has records of my previous complaints on file and I could not respond or dispute the last - because of a computer problem. Thank You for helping me, CFPB in this matter.
Seterus, Inc. customer in Nevada
Mar 10, 2016
* Source: CFPB Complaint Database
Seterus, Inc. response to complaint:
Closed with explanation
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