Review and analysis of over 15 Other Mortgage complaints against Stonegate Mortgage Corporation
Stonegate Mortgage Corporation consumers have reported over 15 official complaints related to Other mortgage. Out of the 15 consumer complaints against Stonegate Mortgage Corporation, 13% were disputed by the consumer (i.e. the consumer was not happy with how Stonegate Mortgage Corporation responded to their complaint) and 93% were processed in a timely manner. 13% of consumer complaints against Stonegate Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Stonegate Mortgage Corporation Mortgage loan servicing, payments, escrow account March 17, 2017 - Homeowner 's policy was due on -/-/2017. Stonegate Mortgage did not submit the payment to the insurance company until -/-/2017. Today -/-/2017, I received a phone call from my insurance company stating that my insurance was in cancellation due to non payment. I have to pay $330.00 out of pocket to keep my insurance active and will not be reimbursed until the insurance company receives the check from Stonegate. This is completely unacceptable way of conducting business to not submit my mortgage payment in a timely manner when the money is available in my escrow account.... |
Stonegate Mortgage Corporation Mortgage loan modification,collection,foreclosure January 19, 2017 - Stonegate Mortgage Loan -. Owners - filed BK. Bk discharged. Applied for mortgage modification with Stonegate Morttgage and was denied effective - -. Letter sent to homeowner that there were alternatives to foreclosure, but no short sale package was sent. Homewowner requested shortsale package -. Shortsale package requested a second time approx - -, 2017. Short sale package sent out - - per may phone call today with Stonegate. In the mean time while homeowner is pursuing alternative to foreclosure, Stonegate is stalling and Dual Tracking by initiating foreclosure at ... |
Stonegate Mortgage Corporation Mortgage loan modification,collection,foreclosure August 25, 2016 - My name is - -. I have a USDA loan through Stonegate Mortgage. I fell behind in my payments, and called in to speak to Stonegate management about it. They put me on some type of in house solution. This had me to try to pay - double per month, which was a harder struggle. This was not a good system.. I let them know that it was n't working.. Then they came up with this ( work out packet ) .. This paper work is long and complicated. It required all of my finances, and sense I 'm a retired vet, most of my paperwork took weeks to get.. Well Stonegate said that my time had run to fill ou... |
Stonegate Mortgage Corporation Mortgage loan servicing, payments, escrow account June 13, 2016 - STONEGATE MORTGAGE CHARGED ME PROPERTY TA- AND HOME OWNERS INSURANCE FOR THE YEAR -, HOME WAS BOUGHT IN - -, ALL THESES FEE 'S WERE PAID AT CLOSING IN -, - - -. THEY CHARGED ME HOME OWNERS INSURANCE FEE 'S OF -. WHICH WAS NOT DUE -, I WAS ALSO CHARGED IN -, WHEN THE POLICY RENEWED IN - -, ON - - I WAS CHARGED -. FOR PROPERTY TA-, WHICH MY TA- BILL DID NOT COME OUT UNTIL - -. WHICH I ALSO PAID AGAIN IN -. THEY RAISED OUR ESCROW ACCOUNT EVERY YEAR WE HAD THE LOAN, THIS YEAR IT WAS RAISED - a month. a total of - a month. THERE IS ONLY -... |
Stonegate Mortgage Corporation Mortgage application, originator, mortgage broker December 6, 2015 - Stonegate Mortgage representative issued us a pre-approval letter at 5 % down payment for the property we were interested in buying. Once we got the pre-approval letter, we made an offer on the house, came to agreement on the contract, hired an inspector, etc. During the 10 day period, the Stonegate representative left a voicemail saying she was " having to step away for personal reasons '' ( we now know that all - Stonegate branches had closed ), and that she passed on all of our information to a representative with another company without our permission. About three days before our 10 day... |