Stonegate Mortgage Corporation Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Stonegate Mortgage Corporation Mortgage department,

Other mortgage Loan servicing, payments, escrow account North Carolina

STONEGATE MORTGAGE CHARGED ME PROPERTY TA- AND HOME OWNERS INSURANCE FOR THE YEAR -, HOME WAS BOUGHT IN - -, ALL THESES FEE 'S WERE PAID AT CLOSING IN -, - - -. THEY CHARGED ME HOME OWNERS INSURANCE FEE 'S OF -. WHICH WAS NOT DUE -, I WAS ALSO CHARGED IN -, WHEN THE POLICY RENEWED IN - -, ON - - I WAS CHARGED -. FOR PROPERTY TA-, WHICH MY TA- BILL DID NOT COME OUT UNTIL - -. WHICH I ALSO PAID AGAIN IN -. THEY RAISED OUR ESCROW ACCOUNT EVERY YEAR WE HAD THE LOAN, THIS YEAR IT WAS RAISED - a month. a total of - a month. THERE IS ONLY - TA- BILLS ON THIS HOME, FROM -, -, - - THEY DEDUCTED FROM ESCROW ACCOUNT THE PAYMENT FOR TA- 'S. - OFFICE SHOWS PAYMENT MADE - - -. EVERY MONTH OUR ESCROW ACCOUNT GOES UP AND DOWN. WE HAVE A USDA LOAN FEE DUE ONCE A YEAR. $440.00 I HAVE ALL DOCUMENTS TO VERIFY MY ACCOUNTS, ALL STATEMENTS FROM THE BEGINNING OF THE LOAN TO CURRENT. OUR CLOSING PAY OFF IS CHARGED - OVER THE PAY OFF BALANCE. THEY ARE REQUESTING MONEY


YEAR. BUT I CAN NOT GET ANY WHERE, PULL UP - - TA- COLLECTOR. PUT IN MY NAME - -. SEE HOW MANY TA- BILLS THERE ARE FOR - - - - - - -!!! AND I WAS CHARGED FOR -, THAT E-PLAINS WHY EVERY YEAR I WAS COMING UP SHORT. THEY HAVE HELD PAYMENTS FOR LATE CHARGES, I WAS ONLY LATE A FEE TIMES, WHEN I WAS I MAILED PAYMENTS OF - FOR THE LATE FEE, I HAVE STATEMENTS HERE WHERE THEY BILLED ME, FROM - TO - FOR LATE FEE 'S. I JUST WONDER HOW MANY MORE PEOPLE HAVE BEEN THREW THE SAME THING. I ONLY HOPE IT IS ALL CORRECTED AND I GET MY MONEY BACK.. THANK YOU FOR YOUR HELP - -

Stonegate Mortgage Corporation customer in North Carolina
Jun 13, 2016

* Source: CFPB Complaint Database

Stonegate Mortgage Corporation response to complaint:
Closed with non-monetary relief

Consumer disputes how Stonegate Mortgage Corporation handled their complaint

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