Stonegate Mortgage Corporation Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Stonegate Mortgage Corporation Mortgage department,

Other mortgage Loan modification,collection,foreclosure Georgia

My name is - -. I have a USDA loan through Stonegate Mortgage. I fell behind in my payments, and called in to speak to Stonegate management about it. They put me on some type of in house solution. This had me to try to pay - double per month, which was a harder struggle. This was not a good system.. I let them know that it was n't working.. Then they came up with this ( work out packet ) .. This paper work is long and complicated. It required all of my finances, and sense I 'm a retired vet, most of my paperwork took weeks to get.. Well Stonegate said that my time had run to fill out the paperwork, and in that time my home was placed into foreclosure status. - -, auctioned off. I must mention that during the time I was struggling to get this packet filled out, They told me that no payments would be excepted until the packet was filled out and approved.. I feel like I was n't give they proper info or chances to save our home.. I was not told about the programs available for loans like mine.. They never mentioned the Counciling that is available.. Now I 'm being sent notices that a dispossessory has been filed against me. I really need help to save my home ...

Stonegate Mortgage Corporation customer in Georgia
Aug 25, 2016

* Source: CFPB Complaint Database

Stonegate Mortgage Corporation response to complaint:
Closed with non-monetary relief

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