Review and analysis of over 60 Vehicle Lease complaints against Santander Consumer USA
Santander Consumer USA consumers have reported over 60 official complaints related to Vehicle lease. Out of the 60 consumer complaints against Santander Consumer USA, 40% were disputed by the consumer (i.e. the consumer was not happy with how Santander Consumer USA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Consumer USA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 10, 2015 - I have a vehicle that I am leasing through Chrysler Capital. I have had my car since - 2013 and have been making automatic payments for 24 months without issue. On - -, as what happens on the - of every month, my bank account was drafted by " Chrysler Capital Payment '' for my payment of $370.00. It then posted to my account on the -. I travel for work so I have all of my reoccurring bills set up to auto draft. Since I saw it drafted I did n't think anything of it again. This past weekend I checked my - - and I had a statement from Chrysler. Imagine my shock when I open... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I bought a vehicle and the Santander Consumer usa is the leasing bank. I had several financial isssues and the vehicle was repoed, i paid - in debt. But the day the vehicle was repoed they cause several damages to the door bumpers and the permanent damaged the battery. Till this day nothing has been done they aledge never recieved the papers but they did. I sent all papers numerous times and my vehicle continue to be damaged.also now the vehicle is facing reposation and nobody has helped me. I want to file a small claims suit but due to my budget i cant. Please help me im a veteran witha fa... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 16, 2015 - I have asked Chrysler capital/santander consumer for a copy of my contract lease with them for a copy of the list of fees that I will be charged and the payment history in which they have received from me! Send Chrysler capital refuses to send me any information regarding my payment history and extra fees they have been charging me and a copy of my contract lease with them! Particularly a gentleman named - keeps lying saying that they 've sent the information I 've been waiting for months I have n't gotten - document or anything else can you please help me get a contract copy and my paym... |
Santander Consumer USA Consumer Loan managing the loan or lease November 2, 2015 - I have been in contact with Chrysler Capital on a recent truck lease that was just turned in and I was sent a bill in the mail stating I owed money for damages that I did get fixed. Here is the timeline of events : -Hail damage to the truck occurred in - 2015-Claim with my insurance was filed for the damage before -/-/-15-I called Chrysler Capital to set up the turn-in inspection and they said I needed to have the inspection done prior to getting the hail repairs completed. -Chrysler Capital person came to my house for inspection on -/-/15 and estimated damage of $1500.00 need... |
Santander Consumer USA Consumer loan problems when you are unable to pay October 5, 2015 - I received a threatening letter in the mail stating that if I do n't pay $1300.00 by - / - / 2015 they are going to take repossession of my vehicle. After I have made - car payments and they know I 'm out of work from giving birth to my son. ... |
Santander Consumer USA Consumer loan managing the loan or lease September 26, 2015 - I APPLIED FOR A - AUTOLOAN WITH -, AND CALLED TO HAVE MY FIRST PAYMENT SKIPPED - SEE ATTACHED ) AND ASSUMED IT WAS APPROVED AND MISSED FIRSY PAYMENT, AND IS REPORTING ON CREDIT REP, ITS PARTUALLY MY ERROR AND NEED THEIR GOODWILL HELP CORRECTING LATE PAYMENT -/-/-. ... |
Santander Consumer USA Consumer loan managing the loan or lease July 9, 2015 - Hello, We leased a little - - - in -/-/-. However, personal circumstances required us to move to - ( I 'm - ) thus I called the leasing company in - - in regards to early termination. The agent told me that I had to pay an early termination fee of about $900.00 and all I need to do is to return the car. I decided to return the car in - of - and received a receipt for returning the car ( - - with - miles on the odometer ). Then we continued to receive bills from Chrysler Capital and I called several times to tell them that we had returned the car. I as... |
Santander Consumer USA Consumer loan managing the loan or lease June 23, 2015 - On -/-/2015 my husband and I leased a -/-/2015 Jeep Compass from -. We put $- cash and - trade - down on the Jeep, and were to make monthly payments, with the - payment due -/-/2015 In -/-/-, -/-/- and -/-/- we made our payments (Plus a little extra) to Chrysler Capital on time through the Chrysler Capital Website. On -/-/2015 my husband was driving home from work, when a woman blew through a stop sign, and smashed right into the side of his Jeep. The airbags failed to deploy. -, and the woman was cited by police for running the stop sign. On -/-/2015... |
Santander Consumer USA Consumer loan managing the loan or lease May 21, 2015 - I hold a lease with Chrysler Capital ( Santander Consumer USA ), which began -/-/-. At the time, I opted to have auto withdrawal payments from my - checking account, as a matter of convenience and guaranteeing timely payments. -/-/-, I received an alert from my credit monitoring agency that I had a negative alert from Chrysler Capital, stating that I was 30 days past due on a payment. After doing my due diligence, I confirmed nothing had changed with my - account, sufficient funds were readily available, and Chrysler Capital never attempted to withdrawal the -/-/- payment ... |
Santander Consumer USA Consumer loan taking out the loan or lease May 20, 2015 - I contacted the CFPB about a year ago regarding the following case. I thought it was resolved but with recently moving from - to - I received a new monthly lease payment reflecting sales/use tax. I have received my new monthly statement for my - - lease payment. It reflects an increase of $44.00. Calling - they explain to me that because I moved to - from - my tax rate changed from 6 % in - to 9 % in - My question to - was how can I continue to pay a sales tax on a lease transacion made back -/-/-. After going around and around with the rep on the phone I f... |
Santander Consumer USA Consumer loan taking out the loan or lease April 22, 2015 - may car got repo and it was in good driving conditions. I told them to come get the car because I could n't afford the note due to my divorce. but I never heard from this company again after they came and got my car. i 'm sure the sold the car more than its worth but they still holding me accountable for the car. and I want them to take this off my credit report. ... |
Santander Consumer USA Consumer loan managing the loan or lease March 28, 2015 - I have been called by Chrysler Capital - or - times over the past 2 months saying that my lease payment is late. Then, they look at my file and realize that they have called me in error ( I have automatic payment set up and have never paid late ). Each representative that I talk with says that they will fix their system and stop calling me. I 'm being harassed and I 'm worried that their accounting problems are going to impact my credit history. ... |