Santander Consumer USA Consumer loan department,
Vehicle lease Taking out the loan or lease Pennsylvania
I contacted the CFPB about a year ago regarding the following case. I thought it was resolved but with recently moving from - to - I received a new monthly lease payment reflecting sales/use tax. I have received my new monthly statement for my - - lease payment. It reflects an increase of $44.00. Calling - they explain to me that because I moved to - from - my tax rate changed from 6 % in - to 9 % in - My question to - was how can I continue to pay a sales tax on a lease transacion made back -/-/-. After going around and around with the rep on the phone I finally said, the truth to all this is that when I purchased ( leased ) the vehicle from - Chrysler/- in - - they did not properly disclose to me exactly what my monthly payment consisted of. In the negotiation I was led to believe that agreeing on a monthly payment of $490.00 was all inclusive and that it was based on an agreed purchase price for the vehicle. Evidently what actually happened was that - Chrysler/- in - - simply deferred the sales/use tax but did not make me aware of this. As a result I am once again getting an increase in my monthly payment for this supposed sales/use tax that I was not told about when the original leasing took place.
Santander Consumer USA customer in Pennsylvania
May 20, 2015
* Source: CFPB Complaint Database
Santander Consumer USA response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.santanderconsumerusa.com/ |
Phone | (888) 222-4227 |
https://www.santanderconsumerusa.com/customers/con | |
Address | P.O. Box 961245 Fort Worth TX 76161 |
Santander Consumer USA | |
Santander Consumer USA |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |