GE Capital Retail Other (Phone, Health Club, Etc.) Complaints

Review and analysis of over 137 Other (Phone, Health Club, Etc.) complaints against GE Capital Retail

GE Capital Retail consumers have reported over 137 official complaints related to Other (phone, health club, etc.). Out of the 137 consumer complaints against GE Capital Retail, 12% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Other (Phone, Health Club, Etc.) Consumer Complaints


GE Capital Retail Debt collection false statements or representation attempted to collect wrong amount

July 16, 2015 - No email is provided anywhere that I can locate for Care Credit/Synchrony Bank nor -/-. They are all associates. On -/-/2015 I feel as if I was coerced and under extreme duress when I signed up for a - through -/-. I was told I was fat '' even though I only wanted to lose -. and that - was the only way I would ever lose it. I was frustrated and in tears but they told I would feel better '' if I signed up and got on the program. I am - yrs. old and felt extreme pressure to do so. I was required to pay up front but not with my own credit card. They would only deal thr...

Read more

GE Capital Retail Debt collection cont'd attempts collect debt not owed debt is not mine

July 8, 2015 - Conn credit card continually about an account that is not mine. They 've been told numerous times they are not contacting the correct person. I changed my number because they were calling - times per day. Now they 're calling the new number. ...

Read more

GE Capital Retail Debt collection disclosure verification of debt not given enough info to verify debt

June 25, 2015 - Rooms to Go closed the account many years ago and submitted it to - - for collection. This debt was disputed and the amount owed. - continues to report it every year to keep it open on my credit report and I have never received a copy of the orginal paperwork as requested from Rooms to Go. Rooms to Go is reporting it as well as -. So I have - companies reporting the same debt each with different amounts. ...

Read more

GE Capital Retail Debt collection communication tactics frequent or repeated calls

June 24, 2015 - Synchrony bank calls and hangs up repeatedly everyday several times a day. I had a care credit account with them, which has since been paid off. I filed a previous complaint before because of the same tactics. Complaint # -. Have no idea why they continue to call. I called them about 2 weeks ago and told them to close the account and purge all of my personnal information from their system, that I never wanted to hear from them again. Now the calls have started again. I need help, this company is harrassing for no reason. They have been asked to stop and purge my info. The recorded the call ...

Read more

GE Capital Retail Debt collection taking/threatening an illegal action attempted to/collected exempt funds

June 20, 2015 - I am resubmitting complaint # -. I filled out the answer boxes incorrectly ; I E Debt owed to and Collection company. Hopefully, at the end of this questionnaire-I can attach my fiole describing all of the events. ...

Read more

GE Capital Retail Debt collection cont'd attempts collect debt not owed debt was paid

June 20, 2015 - Over 7 years ago I used GE Money bank to buy glasses from Lenscrafters. This company repeatedly knocked me out of direct withdrawal resulting in late payment charges. I have documentation that shows I repeatedly called and took care of the situation and how much I paid over time on the account. I called to pay off what I showed to be about -. They told me I still owed over -. I disputed the amount, asked to speak to supervisors and requested payment history. All was repeatedly refused. After sending to collections multiple times I have tried to settle for the amount of - that I knew I...

Read more

GE Capital Retail Debt collection false statements or representation attempted to collect wrong amount

June 18, 2015 - I was told I had to pay an amount that was not written on my statement. When confronted the person changed what they said and spoke to manager. They then said they would check the recordings and call me back, this has not happened, and I have contacted them numerous times. ...

Read more

GE Capital Retail Debt collection cont'd attempts collect debt not owed debt was paid

May 27, 2015 - a collection account with lowes got sold to - and i end up with the same account - in my credit report, the - account was settle and paid and - told me that lowes should delete this account from the bureaus files. ...

Read more

GE Capital Retail Debt collection cont'd attempts collect debt not owed debt was paid

May 22, 2015 - I tried communicating with lenscrafters several time due to a collection they reported on my credit report even though I paid it off right away. I have all the receipts and invoices that are necessary to prove that this account was paid a long time ago. However, they still reported it. So I called them several times and they told me to send them my documents ; which I did, and months later, they still have n't gotten back to me. I called them and asked and they said they do n't have a number to their dispute department. How is that even possible? How am I even suppose to know they 're looking ...

Read more

GE Capital Retail Debt collection disclosure verification of debt right to dispute notice not received

May 20, 2015 - I was told by Original Creditor - SYNCB/Amazon that - - - ( - ) is the servicer of this old charged off Amazon store card account. They provided me with this phone # - to contact to pay this account in an effort to have it removed from my credit report. However, this company has never contacted me, nor sent me anything with regard to this to dispute it nor anything else and when I call - which I have done NUMEROUS times they have a recorded message that will have you wait on hold for a moment then will say they are not able to take your call and to call back or leave a message. ...

Read more

GE Capital Retail Debt collection cont'd attempts collect debt not owed debt is not mine

May 7, 2015 - My JCPenney account has been frozen, I am being charged a monthly & a late fee. I pay more than the minimum monthly amount to help cover the late fee '' and am charged an additional late fee every month. The minimum amount due monthly is $25.00, I pay $40.00 dollars and am on a very limited, tight budget so can only pay an additional $ - monthly for a life insurance policy. Every month I pay a little extra as I can afford it in an attempt to reduce the overall balance. In addition, JCpenney charges me a $35.00 late fee which is added monthly. As of - 2015, the total amount charged...

Read more

GE Capital Retail Debt collection communication tactics used obscene/profane/abusive language

May 4, 2015 - Hello, I have an account in collections with - - in NY for a previous account I had with -/ Synchrony Bank which was a credit card used for medical bills. We had a balance of $460.00 as of - 2014 with Synchrony Bank which was charged off to - and they are now charging us $1000.00 and will not settle for less than that amount. I have contacted both Synchrony and - attempting to settle for at least $500.00 or $600.00 but they will not work with me. This is the only collection agency that has not been willing to work with us. I do not think it is fair that the charge off...

Read more