GE Capital Retail Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics frequent or repeated calls

GE Capital Retail Debt collection department,

Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Virginia

Synchrony bank calls and hangs up repeatedly everyday several times a day. I had a care credit account with them, which has since been paid off. I filed a previous complaint before because of the same tactics. Complaint # -. Have no idea why they continue to call. I called them about 2 weeks ago and told them to close the account and purge all of my personnal information from their system, that I never wanted to hear from them again. Now the calls have started again. I need help, this company is harrassing for no reason. They have been asked to stop and purge my info. The recorded the call when I asked them to stop, I told the person that I was talking to, to make sure that management heard the recording. Obviously that did not work. What can I do now?

GE Capital Retail customer in Virginia
Jun 24, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with non-monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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