Review and analysis of over 44 Fha Mortgage complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 44 official complaints related to FHA mortgage. Out of the 44 consumer complaints against JPMorgan Chase & Co., 25% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker May 29, 2016 - First, I would like to make a complaint against Chase mortgage, My wife of 21 years just passed away -/-/-. The mortgage was in her name only this was because -/-/-, -. -/-/- -. Was unable to work for most the that year. then passed away. I have tried three time to make and assumption of said loan and Chase has denied said assumption, Stating - derogatory records? - length of time since acct delinquent? - delinquent accounts, - length of time accts have been established? but yet I have a - credit score.. I thing this is discrimination of the first kind..... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 27, 2016 - I am currently in a Chapter - bankruptcy. The Chapter - Trustee has paid money to my mortgage, but the money is still sitting in a suspense account. The mortgage comapny will not allow the funds to be applied to the loan, nor will they let me make a payment to get the amount to a full payment so that it can be applied. I have about a year and a half left in my bankruptcy, so Chase will continue to earn interest off of the money I 've paid in through the bankruptcy, puls I 'll be paying extra interest on my mortgage for that entire time.... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker May 25, 2016 - In - -, we purchased the home located at - - -, -, MA - for $490000.00. At the time, we were promised by the mortgage broker that we would refinance in 3 months-time and get us out of the $ -/month payment. o The sub-prime mortgages from - - -, - consisted of - mortgages : - Mortgage of $390000.00 - Mortgage of $98000.00 Our numerous attempts in contacting the mortgage broker who told us that we would finance after 3 months would go unanswered. Phone messages were not returned and his when attempting to see him in his office, he was never ava... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 25, 2016 - I recently completed a loan modification with Chase Bank for my current mortgage. And while I was happy with the ultimate results, I am extremely dissatisfied with the manner in which my monies were used during the process. In addition, I never really got an explanation into where exactly the monies went. During the loan modification process, I sent in my monthly " trial period '' payments as required. When I received my monthly mortgage statements, it showed the payments and where those monies had been applied. Then, after the entire process was over, I received a statement which showed tha... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 24, 2016 - chase bank sends individuals over to my house every month with a letter stating its personal and confidential. The person who came to my home on - -, 2016 between the ours of - and - did not keep it person al and confidential. The man who walked up to me in my driveway in front of friends and family members asked if I was familiar with chase bank and I stated yes, he told me he had been to my home many times, I tried to get the letter he had for me since I was familiar with the routine, he told me to " wait, wait, hold on, '' he again stated that he had been to my home many times a... |
JPMorgan Chase & Co. Mortgage settlement process and costs May 20, 2016 - This is my second complaint. Chase/- denied any wrong doings in regard to my home modification/servicing my home modification. The response was expected since banks have paid billions in fines already. With that being said, I have documentation that Chase forgave over several thousands ( Dodd-Frank Certification ) meeting all criteria for the ( MHA ) signed by Chase. This reduction was never incorporated in my home modification. What is not clear is why Chase " deferred '' - as part of the loan modification. Any intelligent banker reviewing my modification would respond " you call this a... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 19, 2016 - Paper dated -/-/- shows Chase did not pay my land taxes, although they took out the money, via my escrow account. The - - - statement shows they paid the taxes the years they had the loan. I had to pay - taxes myself, that 's when I found out Chase had not paid - taxes either, this was about the time Chase sold my loan to - -. Now Chase will not reimburse the over - dollars I wrote a check for on my - taxes, or any money I paid to them on my - taxes. Now - - has caught up my taxes to secure the loan resulting in my house payment increasing. I have i... |
JPMorgan Chase & Co. Mortgage settlement process and costs May 19, 2016 - I submitted a complaint for the third time and it appears that JP Morgan Chase is not working on resolving this issue with me. I purchased my home in - and I never refinanced my property. JP. Morgan Chase faxed over this - what appears to be a new mortgage loan with my name forged on the HUD 1 which is government fraud, and the entire loan application. I am trying to discuss this in a professional manner in hopes that they will resolve this issue with me, but I have not gotten any results as of yet. I contacted the prosecutors office in - nj and was informed to contact the local polic... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 19, 2016 - I have been experiencing great difficulty paying my mortgage due to JP Chase Home Finance Mortgage increasing my loan amount and increasing my mortgage payments. I am unable to refinance, sell the home and do anything. I am also having a very hard time paying the mortgage I pay the mortgage to not mess my credit up. Unfortunately I may be loosing my job very soon and I want to clear this matter up now before I go into foreclosure. I reached out to JP Chase Home Mortgage to come up with a resolution and Chase only offered me another Loan modification. At this point I believe its pointless to ob... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker May 18, 2016 - ( 1 ) Seller sold ( FHA Loan ) home without a C/0 Certificate of occupancy. It state in the contract that the home should have a C/O by the closing date. my lawyer stated that home had a c/o ( not true ). Is been 3 yrs since i bought the property located at - - - - NY -. Purchased -/-/2012 by seller - - - ( owner - - ) located - ny - phone - Sellers Attorney : - - Address : - - - - - NY - - Tel. : -. The lawyer representing me was - of - - -, -. - - - -, NY - Phone : - Fax : -. - ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 17, 2016 - - - and his wife had a - -, - mortgage with -, a New Jersey corporation, for $240000.00, which was a first mortgage ( since prior mortgages had been paid off ). In - - - - and Chase Home Finance LLC, apparently acting as a debt collector entered into a loan modification agreement. - - believes that his required payments have lately increased in a manner that he believes is unfair.... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 15, 2016 - - -, 2016 I have been working with JP Morgan Chase on a my loan modification ( Loan No. - ). They have not credited all my payments to my loan, they forced me under threat of foreclosure to sign a subordinate - loan, then told me by phone that I did n't need it. When they verified that I did n't need it by reevaluating me for my loan modification they did n't have me sign new loan modification docs to correct the error they admitted to they just sent me a copy of the originally signed loan mod docs without a copy of the - Subordinate Loan docs I signed and they did n't send me a... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 14, 2016 - I lost my home when - lien holder foreclosed on my home. the - lien holder never paid off the - mortgage. the - lien holder sold the property and the new buyer did not pay off the loan. I have contacted chase several times to ask them to release me from liability or call the loan and they have refused to work with me. I no longer own the home and chase has refused to call the loan or release me from liabitly. the home has been sold twice and now chase is trying to have me make the loan payment on a home I no longer own. I never gave permission to have someone take over the payments... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 12, 2016 - I have a 3rd party authorization in place to handle this on behalf of the owner, - - -. I am her Realtor and she has granted me and submitted to Chase Bank, this 3rd party authorization. She was in arrears on her mortgage with Chase. She worked diligently with them and filed bankruptcy and it was all straightened out in - 2015. The HOA had a lien against her in the amount in excess of $7000.00. Chase paid it off and this took it out of foreclosure status. However, on - - 2015 she received notice that the house still went to foreclosure sale and she no longer owner the prope... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 10, 2016 - Regarding FHA Loan of - - - # -, we are requesting a Federal Adjudication on the matter suggested issues and the legitimacy of their documentation presented and failure to supervise. From previously submitted letters and the many infractions that JP Morgan has committed, this letter is intended to respond to the letter dated - -, 2016 merely enumerate the instances that involves, specifically a failure to supervise.... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 6, 2016 - My son and his fiance wanted to buy a home together and needed a co signer. My wife co signed for them to buy this home. They moved in, my son then enlisted in the -. After -, he returned home to find out she had found someone new, and had moved out. My son could not keep up the mortgage payments and tried desperately to sell it. He found a buyer so he could satisfy the loan and the paper work got stopped. - had put a lien on the home because of - defaulted student loans. The lien will not be cancelled now until her - - student loan debt is all paid.Now the house sits empty, ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 24, 2016 - Chase Mortgage sent notice of my case specialist, who I attempted to send verification of employment and loss of income.. The case specialist would constantly lose the information I had sent in stating they never received the documents which would include pay stubs, employment information and so forth. I left multiple messages for the case specialist with no returned phone calls. I would like my mortgage to be reconsidered for loan modification. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 22, 2016 - I have a mortgage with Chase Bank On several occasions I have approached Chase Bank because for -/-/2015 they reported a - on my credit instead of reporting current as my mortgage payment was made on time for that month. I have called several times to Chase and they advised it was the credit reporting agency I then contacted the credit Bureau who advised me it was Chase doing a non report for that month but something on Chase side. I continue to get bounced back and forth. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 19, 2016 - I am facing foreclosure after I have been trying to get a loan modification. ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 12, 2016 - My family and I have lived in the -, 32 years, we purchased our home in 2009 and we are deeply imbedded in our community. I 'm a - I dedicate my - for the last 28 years. We love where we live and are looking forward to spending the rest of our lives in our home, but we are in a situation where we are the ones that needs help to ensure that we can keep our house. JP Morgan Chase Bank is the loan servicer on our FHA home mortgage loan, but their representatives are effectively ensuring that our home is lost to foreclosure. I have had a series of physical, financial and emotional hards... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 11, 2016 - I filed Chapter - bankruptcy which was discharged in - - with specific treatment of claim issued by the courts as it relates to the mortgage note with Chase. Having been notified of by Chase the case file being assigned - - on -/-/- for an accelerated foreclosure proceeding on the mortgage note, a letter was issued by me to Chase and served via certified mail which followed up on my email dated -/-/- to both Chase and - -, the law firm representing Chase in the matter. Both parties were advised of this being a wrongful foreclose proceeding which damages ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 11, 2016 - - - - - - - - - - -, - - - or - -- or -- - -, - Consumer Financial Protection Bureau -, - - C/o - - - FHA Loan # - Bankruptcy # - CFPB # - To the CFPB Litigation Attorneys, *Response to JPMorgan Chase letter dated - -, - Due to the lack of formal response to basic questions concerning the FHA Loan of - - - - - we are requesting a Federal Adjudication on the matter suggested issues and the legitimacy of their documentation presented. JPMorgan Chase Bank National Association ... |
JPMorgan Chase & Co. Mortgage credit decision / underwriting April 9, 2016 - I had a mortgage through Chase bank. My home was foreclosed. Now, Chase bank continually harasses me with " mortgage assistance '' help! I have called a nd mailed them several times to stop - they continue. I receive mailings several times a week. This is ridiculous. I do not know what else to do. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 7, 2016 - I have been trying to finalize a mortgage modification since - 2014 with Chase Mortgage from filing a chapter - bankruptcy. Chase has filed my home in foreclosure after telling me numerous time not to make payments and then make payments to only certain representatives. I had to come up with funds to pay to get it out of foreclosure due to their specialists advice to me on how to make payments. They keep asking for a Quit Claim Deed of which - - no longer allows to be filed. I was told that I had to draw up the document and get my Estranged Ex Spouse to sign it and file it to submi... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 5, 2016 - I was 30 days late one time in 2014 and Chase reported me 30 days late for 15+ months in error through -/-/-. I have disputed it and they have not sent me any documentation showing the they are reporting in error. I demand they remove the 30 day rolling lates. ... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker April 4, 2016 - To whom it may concern : You all have broken every rule in the book when it came to giving me a loan and now currently you all still do n't want to negotiate with me. You all have done the following : 1. Improper approving my residential loan for gov't insurance and refinancing 2. Fraudulently submitting loan data regarding my loan # - to - that was false. 3. Predatory lending by raising my rate over - points at the time of financing. 4. This is direct mortgage discrimination. 5. By breaking the Home Mortgage Disclosure Act 6. By breaking my - - - of - 7. By -. ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 4, 2016 - In -/-/- my home at - - - - -, NY, suffered catastrophic water damage from a leaky pipe. We filed an insurance claim with - and received payment. As per the terms of our mortgage ( METLIFE ), the check was written out to us and the mortgage company. We hired a contractor ( - -, - - ) to repair the damages ( check was written out to me and - - ). Fast forward 2 years, the contractor quit owing us at least $40000.00 and the home maybe - completed. We successfully sued him in court, but our new mortgage company, JP Morgan Chase who purchased our loan ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 1, 2016 - I have been attempting to use the short sale option to sell for over a year now. Although I have been working with Chase bank providing any and all documentation requested of me in a timely fashion they are now going to foreclose due to a multitude of internal delays mainly caused by internal value disputes between the appraisal and BPOs, which is no fault of mine! I was told to list at $58000.00 which forced them to deny the original offer of $20000.00. I finally received and submitted a new offer of $35000.00. However, since the appraisal was $18000.00 and the BPO was $40000.00 the... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 1, 2016 - My mortgage was a part of the perpiortery lending violations in - with Chase Bank. In - The federal Trade Commission performed a forensic audit on my loan and found several truth and lending violations. Chase in turn took - and put it in a balloon payment on the end of my loan, reduced my interest rate to 5 % fixed. Now, in - I was unable to make - payment, but have been paying every month lagging behind the - payment. Chase refused to assist me with the - payment. Chase sourced the servicing of my loan out to - - - - -. I have been trying to modify my l... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 31, 2016 - I 've been seeking a mod on my mortgage since hardship caused me to fall behind in 2009. That was with -. It was sent to Chase, though - - controls the loan. Chase has articially extended this process through forcing me to apply over 6 times. In the time passing Chase has sent me a bogus foreclosure notices, denied me due process, provided bogus numbers concerning my income that do n't mesh with those provided by - -, presented me with a modification that was more predatory than the original. There 's more ... ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 28, 2016 - I was informed that the sale date of my home was - -, 2016. I received - letters and a statement to call Chase Bank. I spoke with a representative named -. She informed me that the sale was put on hold on - -, 2016. Also, she told me what forms I needed to send in to complete my loan modification. She told me to call the attorney office - - for assurance that the sale was put on hold. When I called a representative informed me that they did not receive that information and they had a sale date of - -, 2016. I called this morning to see if my faxed documents were r... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 28, 2016 - We have been working a short sale with Chase ( Loan # - ) for 3 years now. We have a legitimate offer on the property located at - - - - - - -, SC -. Chase has countered several times and every time the counter, the buyer has agreed to meet the price they are seeking. We first submitted an offer on this property back in - -. We have lost several buyers due to Chase 's failure to review the short sale in a timely manner. They most recent offer we have been working was submitted in - -. Chase has just now advised us that " HUD has denied a variance request ... |
JPMorgan Chase & Co. Mortgage credit decision / underwriting March 24, 2016 - I send Chase JPMORGAN - online they took the cash, and - online and today they have failed to apply the cedit to the account, the currently have the property in Foreclosure status. ... |
JPMorgan Chase & Co. Mortgage settlement process and costs March 23, 2016 - My wife and I purchased our home -/-/- under an FHA mortgage from Chase. In - -, we refinanced with Chase to lower our interest rate a little. The refinance was also an FHA loan, so it included monthly PMI payments. As it 's been explained to me, PMI payments MUST continue to be made monthly for at least 5 years and the loan balance must be less than 80 % of the original assessed value in order to stop making PMI payments. When we refinanced, Chase 's representatives assured my wife and I that this 5-year mandatory PMI payment was based on the original date of purchase of our home i... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 21, 2016 - - - - - - - - - - -, - - - or - -- or -- - -, - Consumer Financial Protection Bureau -. - - - -, - - C/o - - - FHA Loan # - Bankruptcy # - CFPB # - To the CFPB Litigation Attorneys, *Response to JPMorgan Chase letter dated - -, - JPMorgan Chase Bank National Association has again failed to obey basic banking and mortgage regulations on far too numerous occasions to mention. However, we are merely enumerating one more such instance that involves, a failure to supervise, Robo-Si... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 19, 2016 - JP Morgan Chase keeps charging us for Inspection costs and they are not doing any inspections plus we are inquiring about these Inspection costs that are occurring frequently and whether it is legal per the loan agreement to charge Inspection costs especially when no inspections are taking place. We have tenants in the mortgaged home and these tenants will testify to the fact that no inspections are occuring at the mortagaged address. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 12, 2016 - My home has been in foreclosure status for several years. I have repeatedly ask for a deed in lieu of foreclosure. I 've received numerous collection calls and one of the first questions they ask is if I reside in the home. I assume this is for them to ensure that the 'asset ' or home is secure and protected. I live in the home. I received notification for Sheriff Sale posted on my door on - -, 2016 with notification of sale on - - 2016. The sale is inevitable, but the month notification is not adequate in order to secure a new residence. When I purchased the residence I was making... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 9, 2016 - My lender is stating that my home has been foreclosed on but they are in the process of buying it back and they are also stating that it is in the process of being foreclosed on again. They will not discuss any modification options with me. ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 4, 2016 - I am the - Representative for an Estate that contacted JPMorgan Chase to give me a payoff for the deceased home loan for payment. The home sold, the closing date and time were determined. For exactly two plus weeks Chase gave me false information and would not honor my request. I contacted the Office of the Attorney General in Minnesota for assistance. They did contact Chase Mortgage on my behalf. Chase did give the payoff amount to the advocate that acted on my behalf. Had the Office of the Attorney General not assisted me I would still be trying to obtain the payoff amount for the loan. C... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 1, 2016 - Chase caused my credit to be damaged by telling me to not make payments while they modified my loan then when I tried to catchup reported my payments as lates ... |
JPMorgan Chase & Co. Mortgage settlement process and costs March 1, 2016 - J.P. Morgan Chase provided out of date information regarding refunds on upfront mortgage insurance in regards to my FHA loan. The FHA Homeowners Fact Sheet paperwork they send is over 14 years old ( -/-/- ) and the current version that includes the update to the eligibility for a refund of upfront PMI costs was updated in -/-/-. Due to the fact that they did not provide accurate information I was left believing that I could get a refund of my upfront premiums if I refinanced to a conventional loan within the allotted time period. I even tried to refinance through them, but due to a h... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure February 26, 2016 - - RELATED TO CASE NUMBER:-.SECOND REQUEST TO QUESTIONS - REQUEST DOCUMENTS FOR VERIFICATION OF SALE TO - - - WITH PURCHASE AMOUNT INCLUDES REGRISTRY OF DEED ON PROPERTY LISTED ABOVE ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure February 25, 2016 - I had moved out of the Property in - due to a job in a different city. I attempted to sell in -, I bought in - so the Property 's value was severely under water. I applied for a short sale through Chase. I was expressly promised a short sale was approved several years ago. I had several offers fall through due to Chase 's failure to timely respond. After losing several offers, it came to Chase 's attention that they need FHA approval. In a letter dated - -, - Chase indicated that the short sale was denied due to a " second lienholder '' not approving. There is no second lienh... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure February 18, 2016 - I contacted my mortgage servicer to be reviewed for a modification to reduce my interest rate. I started this process -/-/-. I was told they could n't do anything for me unless I went onto a temporary forbearance plan first, then they would review me for modification. I went on the plan, paid the forbearance payments for - and -/-/-, and then resubmitted all my information for review of modification. After reending documents over 4 times when the stated they " could n't find them '', I received a letter today stating that if I do not pay the full amount due by -/-/-, they wil... |