JPMorgan Chase & Co. Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Utah

Chase Mortgage sent notice of my case specialist, who I attempted to send verification of employment and loss of income.. The case specialist would constantly lose the information I had sent in stating they never received the documents which would include pay stubs, employment information and so forth. I left multiple messages for the case specialist with no returned phone calls. I would like my mortgage to be reconsidered for loan modification.

JPMorgan Chase & Co. customer in Utah
Apr 24, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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