JPMorgan Chase & Co. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Utah

I am currently in a Chapter - bankruptcy. The Chapter - Trustee has paid money to my mortgage, but the money is still sitting in a suspense account. The mortgage comapny will not allow the funds to be applied to the loan, nor will they let me make a payment to get the amount to a full payment so that it can be applied. I have about a year and a half left in my bankruptcy, so Chase will continue to earn interest off of the money I 've paid in through the bankruptcy, puls I 'll be paying extra interest on my mortgage for that entire time.

JPMorgan Chase & Co. customer in Utah
May 27, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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