JPMorgan Chase & Co. Mortgage Complaint

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Colorado

I have a 3rd party authorization in place to handle this on behalf of the owner, - - -. I am her Realtor and she has granted me and submitted to Chase Bank, this 3rd party authorization. She was in arrears on her mortgage with Chase. She worked diligently with them and filed bankruptcy and it was all straightened out in - 2015. The HOA had a lien against her in the amount in excess of $7000.00. Chase paid it off and this took it out of foreclosure status. However, on - - 2015 she received notice that the house still went to foreclosure sale and she no longer owner the property. She contacted Chase, who continued to tell her to do nothing - her mortgage was fine and they paid off the HOA. She recently suffered - -, is - and spent 30 days in the hospital and rehabilitation center. When she got out, she arrived home to find an - County Judge approved the locks be changed on her home and she could not access it. She was told the foreclosure took place in - 2015. She has never received any constructive notice of a foreclosure, has no second mortgage and Chase continues to insist they have the current mortgage in good standing. She has attempted to get Chase to look into a possible improper foreclosure but they say they do n't have the ability to escalate it since it is current. She is without a home and all of her belongings are locked up in a house she is told a judge wo n't let her into.