Review and analysis of over 64 Checking Account complaints against Associated Bank
Associated Bank consumers have reported over 64 official complaints related to Checking account. Out of the 64 consumer complaints against Associated Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Associated Bank responded to their complaint) and 100% were processed in a timely manner. 39% of consumer complaints against Associated Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Associated Bank Bank account or service problems caused by my funds being low July 22, 2016 - Associated Bank who I have been a customer with for over 10 years is continuing to add fees to an account that is already overdrawn. I am constantly getting conflicting information, I was told by the customer service toll free number that I could cash checks on my savings account since it had a positive balance, I was told at the branch that I would have to deposit my work check in the negative account even though I am not in the position to do that. I was at the bank on Saturday cashing a $4.00 check and I heard the teller yell that my account was overdrawn which a few people overheard. The... |
Associated Bank Bank account or service account opening, closing, or management July 11, 2016 - Associated Bank locked me out of my account. I declined the - page online user agreement that is a " cash back '' scheme that gives permission for all merchants to call me and solicit me on my private phone. I do not want to participate in their program. They refuse to let me have access to my account this weekend.... |
Associated Bank Bank account or service problems caused by my funds being low June 28, 2016 - They update my account balance to maximize fees in their favor. I always check my balance before purchasing anything. They charged me $35.00 on .- after i put $4.00 in my account to cover the .-. They dont process things for days even though it shows the money is spent just so they can try and get people to overdraft... |
Associated Bank Bank account or service account opening, closing, or management February 15, 2016 - I closed my checking account on -/-/-. All on bank video cameras I have receipts for - out my account for closure. Associated never closed the account and continued to do business on my account until -/-/- without my knowledge. Anything that that would accidently be submitted to that account should have been kicked back and said " account closed ''. I have video of - and Bank manager ( who did n't want to be recorded ) recorded. - said " she closed my account properly. So, I get a phone call from some lady who was never involved. Who told me, Associated cant get my money b... |
Associated Bank Bank account or service using a debit or atm card December 6, 2015 - As the victim of identity theft, I should not need to prove my innocence to recover money that was stolen from me. On - -, 2015, my checking account debit card was used without my knowledge and without my consent for $850.00. According to the bank, my card was used at a - - at - on - -, and it was done in person. They said the only way that it could have happened was if someone copied my card and signed in person. Great. I was at work all day and have physical evidence that I was there the entire day. This transaction could not have been done my me. I am the victim of ... |
Associated Bank Bank account or service deposits and withdrawals September 18, 2015 - I received a charge to my checking account in the amount of $340.00 on -/-/15. The charge is from - and is under the name - -. I noticed the charge on -/-/15 and immediately called to file a dispute. I received the paperwork to sign and returned it on -/-/15. The paperwork I signed was an affidavit that it was not my charge. I immediately placed the signed affidavit back in the mail in the postage paid envelope provided. I called on -/-/15 to find out when I would receive my provisional credit and I was told after 10 business days of the complaint. When talki... |
Associated Bank Bank account or service account opening, closing, or management July 8, 2015 - I had a checking account at Associated Bank. I had arranged for loan payments to be made by ACH from my account. For a number of reasons, I closed my account at Associated and in the process I requested that the loan payments be cancelled since they are being made through my new account. For the last SI- months I have been getting notices from the bank that has my car loan that my payments are not being processed because my account has been closed. Although I am making payments as agreed through my new account, the notices have become a nuisance to me and to the bank that has my car loan. I ha... |