Review and analysis of over 70 Home Equity Loan Or Line Of Credit complaints against KeyBank NA
KeyBank NA consumers have reported over 70 official complaints related to Home equity loan or line of credit. Out of the 70 consumer complaints against KeyBank NA, 21% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 96% were processed in a timely manner. 19% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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KeyBank NA Mortgage application, originator, mortgage broker May 3, 2016 - Key bank, -, oregon three years ago nearing retirement my wife and i decided to apply for a fixed interest home mortgage we applied for a locked 3.75 interest rate.we were assured we qualified and signed the contract.the loan officer - would only accept our phisical address even though we told her the U.S.P.S. would not forward our mail .after 50 years of banking at key bank i took over our financing. We just realized we had never received a statement key bank on this loan .key bank finally sent the current statement to our post office box .we immediately realized our loan was actually a... |
KeyBank NA Mortgage application, originator, mortgage broker December 15, 2015 - I bought a house in - -, 2014. We extensively remodeled it and now are trying to refinance to repay the original lender, as I indicated to him I would repay the loan after we were done. I recently discovered, that there was an additional mortgage on the house, filed at the courthouse on - -, 2014, just a couple of workdays before the closing, by KeyBank of -. NOTE THE PRIOR OWNERS RECEIVED THAT $50000.00 lLOAN PROCEEDS PLUS OUR FULL PRICE WE PAID FOR THE HOUSE. I do not understand how KeyBank could have got their loan through underwriting without noting the home was for sale... |
KeyBank NA Mortgage application, originator, mortgage broker November 11, 2015 - I am attempting to sell my current home and to purchase a new home. In - of - I entered agreements with both a buyer of my home and with a seller, to purchase a new home. I have - mortgages - my primary mortgage is with - - -, and my second mortgage ( home equity loan ) is with Key Bank. I filed for a chapter - bankruptcy in - -, and my mortgages, as is the case with nearly all bankruptcies, were debts that were not reaffirmed. Since I remained in my home, I continued to pay both my mortgages. In - -, for reasons that were not shared with me, Key Bank " charge... |
KeyBank NA Mortgage loan servicing, payments, escrow account October 21, 2015 - Subject : Loan Modification RMA was Denied. Homeowner is claiming mortgage discrimination in the follow : Discriminatory Unfair Evaluation of Request for Loan Modification, PRA Principle Reduction Alternative. Homeowner claims is qualified under the appeals section within the DOJ/National Mortgage Settlement Agreement. This homeowner, feels that our case has been unfairly treated for the following reasons:1. Homeowner was denied for financial DTI Debt to Income ratio and the LTV Loan to Value percentage. 2. Homeowner provided all the documents in a timely manner. The denial is unjustified an... |
KeyBank NA Mortgage loan servicing, payments, escrow account October 13, 2015 - I have a - on my house in - Ca. with KeyBank. It is a fixed rate loan for 6.99 % that I have had for about 8 years. I used it for a swimming pool, block wall etc. I never paid much attention but after check I found that the interest charged varies over $150.00 from month to month. I have tried to contact them numerous times by phone and by their email contact but get no response. Any advice our guidance on this matter would be appreciated. ... |
KeyBank NA Mortgage loan servicing, payments, escrow account June 22, 2015 - a ) KeyBank stopped using the existing ACH debit. An ACH payment was in existence, created through Key. Key stopped utilizing the ACH arrangements without any notification in -/-/-. The Payor did not terminate the ACH payment. The Payor received no notification that Key would no longer process payments through the existing ACH. Key Bank has not fulfilled it fiduciary responsibility as servicer. b ) Key failed to set up a new ACH in a timely manner. When the Key ACH debit was not occurring the Payor went to the branch and discussed this issue with - - -. The Payor was required to ... |
KeyBank NA Mortgage loan servicing, payments, escrow account May 12, 2015 - I WAS ASSESSED ATTORNEY FEES ON -/-/15 $11.00 & $150.00 ON -/-/15. WHEN I CALLED THE BANK ON -/-/15 I SPOKE WITH AN - - FOR AN HOUR, WHICH TIME HE TRIED TO TELL ME THE BANK HAD MADE A R.E. TA- PAYMENT ON MY BEHALF, WHICH IS TOTALLY FALSE AND EVERYTIME I TOLD HIM THIS HE GOT MORE BILIGERENT WITH ME TELL ME THEY DID. I E-PLAINED TO HIM THE CITY OF -, ME. WOULD HAVE TOLD ME THEY RECEIVED A PAYMENT AND THE BANK WOULD HAVE ADDED IT TO MY BALANCE. FINALLY AN HOUR INTO THE CONVERSATION HE ADMITTED THE BANK DID NOT MAKE ANY PAYMENT ON MY BEHALF. WHEN I ASKED THAT HE CRED... |
KeyBank NA Mortgage loan modification,collection,foreclosure April 29, 2015 - What Happened? Subject : Key Bank National Association Key Bank '' extending processing, not evaluating documents properly. - submitted - requesting modification result from Separation settlement. - has noted that a financial hardship does exist as a result of the marriage separation due to the extra cost involved. - has provided all required documents to Key Bank, only to be denied. Key Bank commenced double tracking while homeowner was acting in good faith under the DOJ/ - States Attorney Generals Agreement : the National Mortgage Settlement Agreement. Key Bank is discriminat... |
KeyBank NA Mortgage application, originator, mortgage broker March 28, 2015 - I had a Home Equity about to go into repayment, I stopped at a branch to ask as question about if the loan would remain a fixed rate. The sales pitch began and I agreed to a loan for a larger dollar, filled out the app and supplied ALL info asked for. I received a call saying I was approved. A few days later I decided that this new loan would not be in my best interest. I called the branch and left a message for lender that I was no longer interested and I 'll just let the account go into repay. I received messages following up and I 'm sure a likely attempt to change my mind.TODAY I received ... |