KeyBank NA Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

KeyBank NA Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

I have a - on my house in - Ca. with KeyBank. It is a fixed rate loan for 6.99 % that I have had for about 8 years. I used it for a swimming pool, block wall etc. I never paid much attention but after check I found that the interest charged varies over $150.00 from month to month. I have tried to contact them numerous times by phone and by their email contact but get no response. Any advice our guidance on this matter would be appreciated.

KeyBank NA customer in California
Oct 13, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

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