Cardinal Financial Company, LP Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 9 Conventional Adjustable Mortgage (Arm) complaints against Cardinal Financial Company, LP

Cardinal Financial Company, LP consumers have reported over 9 official complaints related to Conventional adjustable mortgage (ARM). Out of the 9 consumer complaints against Cardinal Financial Company, LP, 22% were disputed by the consumer (i.e. the consumer was not happy with how Cardinal Financial Company, LP responded to their complaint) and 100% were processed in a timely manner. 22% of consumer complaints against Cardinal Financial Company, LP resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account

June 17, 2016 - I had sent Cardinal Financial my -/-/- monthly mortgage payment ( due on - - ) on - - in the form of - different money orders of $990.00 each, for a grand total of $2900.00, in a single envelope. But the bank only cashed - of them for $1900.00 on - - and applied that amount towards principle, as my total monthly due amount is $2700.00. In essence they lost the third money order. Upon inquiring they requested me to send them copies of the money order receipts, which I scanned and sent them promptly on -/-/-. The receipt images I sent were of very high r...

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Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account

November 25, 2015 - My taxes are escrowed and paid by my mortage servicer. My real estate taxes which are due on -/-/2015 have not been paid. I received a past due notice from the County which I forwarded by email to the tax department of my loan servicer. I also left two messages on their online banking messaging system that have not been responded to. I finally made a call to the company and simply asked for a confirmation email that the taxes would be paid before the past due date and that they would be responsible for any late charges resulting from a late payment. The customer service rep said they cou...

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Cardinal Financial Company, LP Mortgage settlement process and costs

October 7, 2015 - We went through the whole process and I got the final approval. However, in the final paperwork I found out that my fees increased by $2600.00, and there was no notice or communication from my loan officer. When I finally got hold on my mortgage officer ( on the day I was supposed to sign ), she explained that the change is due to the fact that my property is formally considered a condo, not a townhouse - and it 's my fault that I did not know the difference and mislead them. In my case, the lender knew that this was a condo from the appraisal report that came 20 days ago. Looking back, I re...

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Cardinal Financial Company, LP Mortgage application, originator, mortgage broker

September 23, 2015 - After over 35 days, the underwritters at a Cardnial Financial subsidiary company Sebonic, starting asking me for documenets that they KNOW I do n't have since this would have been revealed in my original paperwork, such as - and over - in liquid funds. This was a waste of my valuable time and cost me additional interest charges on my current loan that I would not have had to pay if I had known upfront not to go with this loan. I am out the $450.00 ( appraisal ) + $2400.00 I would have saved going with another loan ( 2 months interest ). Additionally they not make themselves available...

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Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account

July 20, 2015 - I had an insurance claim on my house at - - - - on -/-/15. My mortgage company refusesto release the insurance proceeds. They sent me $3900.00 months ago but will not release the last $8000.00. They keep saying that they will send aninspector but nobody ever calls or shows up. I have made all the repairs and I need my money. Thanks, - - ...

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