Review and analysis of over 12 Mobile Wallet complaints against Google Inc.
Google Inc. consumers have reported over 12 official complaints related to Mobile wallet. Out of the 12 consumer complaints against Google Inc., 42% were disputed by the consumer (i.e. the consumer was not happy with how Google Inc. responded to their complaint) and 67% were processed in a timely manner. 0% of consumer complaints against Google Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Google Inc. Prepaid card adding money December 17, 2015 - Google Wallet is a service that allows you to make payments using any number of bank accounts or debit/credit cards. It allows you to add money to your " Wallet Card '' ( essentially a re-loadable - - by transferring money from your bank via ACH ( for free ) or by adding funds with a debit card ( for a fee of 2.9 % ). Here 's the problem. When I add money to my card via the free ACH route, the system tells me very clearly before I complete the transaction that the funds will be available in a few minutes. Once I 've completed the transaction, and check the status, it says the funds wo ... |
Google Inc. Prepaid card managing, opening, or closing account October 7, 2015 - I have had a Google account for 8+ years, and I have had a Google Wallet account for over a year. Recently, I requested a Google Wallet - which is a co-branded - debit card ( essentially a prepaid debit card ). On the morning of - -, 2015, I received an email that my account was temporarily blocked due to suspicious activity that I reported to Google. When I called in, I was unable to speak with anyone in the Risk Department. Then, I received another email this time indicating that Google had flagged my account for fraudulent activity. There were no improper transactions on my acco... |
Google Inc. Prepaid card adding money September 18, 2015 - The Google Wallet iOS application said I would have access to my funds within minutes '' on the transfer screen. After I hit submit, it said I would n't have access for 5 days. It did n't give me the option to cancel. An email inquiry that followed said it would take - hours to receive a response. No other way to contact them. ... |
Google Inc. Prepaid card managing, opening, or closing account September 6, 2015 - Google Wallet suspended my account for fraud. There was absolutely - fraud. They made me go thru a verification process which I provided everything from a picture of the debit card I used to fund my account, bank statement, ID and transaction history. After taking me through it for a few days they decided they are closing my account still but wont let me withdraw my money. Wont tell me how my money will be refunded. The card i have on file wont be valid after - - so if they decide to send the money to me that way it will not work. They sag i can get my money back in 30 days. I feel th... |
Google Inc. Prepaid card unauthorized transactions/trans. issues July 10, 2015 - I had a $50.00 google - card in my Google WalletIt expired without notice and i lost my fundsGoogle should have alerted me when the card was about to expire as they do for a credit card linked to the Wallet, so i could use the funds ... |