Google Inc. Prepaid Card Complaint

Mobile wallet Managing, opening, or closing account

Google Inc. Prepaid card department,

Mobile wallet Managing, opening, or closing account Georgia

Google Wallet suspended my account for fraud. There was absolutely - fraud. They made me go thru a verification process which I provided everything from a picture of the debit card I used to fund my account, bank statement, ID and transaction history. After taking me through it for a few days they decided they are closing my account still but wont let me withdraw my money. Wont tell me how my money will be refunded. The card i have on file wont be valid after - - so if they decide to send the money to me that way it will not work. They sag i can get my money back in 30 days. I feel they are trying not to give me my money at all i found this article online where others have went thru the same thing. -

Google Inc. customer in Georgia
Sep 06, 2015

* Source: CFPB Complaint Database

Google Inc. response to complaint:
Closed with explanation

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