Review and analysis of over 197 Other Bank Product/Service complaints against GE Capital Retail
GE Capital Retail consumers have reported over 197 official complaints related to Other bank product/service. Out of the 197 consumer complaints against GE Capital Retail, 21% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 23% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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GE Capital Retail Bank account or service making/receiving payments, sending money September 9, 2015 - On my Amazon.com payment webpage in - 2015, Synchrony Bank promoted a financialoffer : 5 % cash back or 0 % APR on purchases. The page expressly stated that Amazon.comStoreCard members enrolled in the paid - membership would automatically '' receive these benefit choices. This ad on the Amazon.com payment page appeared for the next - months. I made several inquiries to Synchrony Bank about receiving this financial promo. No one, either reps nor supervisors, knew about the promo or how to follow-through. In - 2015 the Amazon.com payment webpage changed, the offer reappeared, yet it... |
GE Capital Retail Bank account or service making/receiving payments, sending money September 2, 2015 - I did not activate a new - card issued by Synchrony Bank after a takeover when all -, FL - Stations closed and the account was paid up on the old card. They have now - received -/-/2015 ) sent me a bill for $12.00. I refuse to pay this blatant charge manufactured from pennies likely found in an audit. ... |
GE Capital Retail Bank account or service making/receiving payments, sending money July 10, 2015 - My husband took out a no interest for 12 months credit account to pay for -. The account is with synchrony Financial. They had the wrong address on my husband 's account through no fault of ours and we did not receive a bill for 2 months and was unaware of the wrong address until they called because the account was past due. It was discovered on that call they had the wrong address and sunchrony said they would reset the clock and take away the late charges '' since it was not our fault. The address on the contract is our correct address. We did receive the first bill in - ( should have... |
GE Capital Retail Bank account or service account opening, closing, or management July 6, 2015 - Friday, - -, - : - - - - - - MA - -. - - - -- : Synchrony Financial, CARECREDIT/SYCHRONY BANK - - -, FL - : CARECREDIT/SYNCHRONY, Cardholder Name : - -, Account Number : - - - -, Total Interest Charged in 2015 : $840.00, Statement Closing Date - -, - -, hereby file a Bill Dispute. I am overtaken, to be aghast and outraged, that the Interest Charges are extremely excessive. Never have I been aware, or agreed to, the extent of Interest Charges imposed by the expiration of a Promotion Period. I am not ... |
GE Capital Retail Bank account or service account opening, closing, or management June 24, 2015 - I bought a bed in - 2015 and used Synchronicity Bank to finance it. In - I had not received anything in the way of a statement from thebank, so I called the mattress store nd they gave me my accountnumber at Synchronicity. I called Synchronicity and gave them mynew address. They told me they would mail the statement to me. Weeks passed, and still nothing.I call the mattress store and the manthere said not to worry, that there is a grace period. As of yesterday, I still receive nothing. I made a not to callSychronicity. Today, coincidently, they call me and inform me I have alate payment.... |
GE Capital Retail Bank account or service using a debit or atm card June 18, 2015 - I signed up on line for a - - credit card. When I submitted the application, they instead created a - - - which is not what I signed up for. I know about this scam because I know people who bought stuff on - and without their knowledge the purchases were defaulting to - instead of their bank accounts, and at ridiculous APRs. I called right away to tell them I do not want a - and it has been over 2 hours talking to people at -. The minute I tell them I want to cancel a - they transfer me to an indefinete hold queue. This type of sleazy bait and switch I would expec... |
GE Capital Retail Bank account or service account opening, closing, or management June 16, 2015 - Synchrony Bank the issurer of my Amazon Store Card has demonstrated unfair practices concerning my account. Example : credits and adjustments my be reflected in my account but latter placed back onto my account as a charge. My -/-/- statement is a fine example where 1. credits and adjustments were made purchases as well. 2. At closing I had $130.00 available and a balance of $1600.00. 3. Interest charge is $38.00. My new balance is $1600.00. At this time my credit limit is $1800.00. 4. At closing, my credit limit is reduced to $1700.00 and my available credits is -. No addi... |
GE Capital Retail Bank account or service account opening, closing, or management June 2, 2015 - My wife and I had a - - card which we have paid off and closed the account. Our payments to the card were via bank drafts, consequently, we unaware that a company had attached itself to our account and was charging monthly, based on our balance. The company is - - in Georgia. For two months, I have called the company and the have lied to us more than once. The owe us $1000.00. They have said that a check was mailed on -/-/-, -/-/-, -/-/- and -/-/-. None of these checks has ever reaches our mailbox. ... |
GE Capital Retail Bank account or service problems caused by my funds being low May 31, 2015 - I signed up for a program with Synchrony Bank. Phone number -. The program gave me six months with zero interest. The amount I borrowed was $990.00. I went to pay my bill today, and the bill I was presented with was $1000.00. Today is -. The loan was taken on -. This means their salesmen are sorely untrained and not properly educated as to their sales practices, or it is highway robbery committed against my person. This can not stand. They can not steal from their customers like this. Refund my unjust interest! ... |
GE Capital Retail Bank account or service account opening, closing, or management May 20, 2015 - My interest rate with - - - card raised without my knowledge. I sent - a certified letter asking my interest charges back and they never responded. I can submit to you all of the paper work if you wish. I just got off the telephone with - now I was told that I was notified of the interest rate increase. This is not true. ... |
GE Capital Retail Bank account or service making/receiving payments, sending money May 20, 2015 - -, Synchrony Bank, ( - - - line ), took the class action settlement refund out of my account. They altered my credit line in order to regain the payment/ credit I received. Example Credit line was $350.00, posted credit for court settlement $50.00, then reduced the credit line to $250.00. Essentially taking it back the refund. Account in good standing, no missed payments, always on time etc. There seems to be no real good reason, from my standpoint, to reduce the credit line it has been the same for years with GEMoney bank the previous financial institution managing the credi... |
GE Capital Retail Bank account or service making/receiving payments, sending money May 7, 2015 - Lowes credit card, serviced by Synchrony Bank, is taking 7- 14 days for an online payment to clear if the payment exceeds $500.00. Is this a maneuver to attempt to have payments posted as overdue because of the extended time for an online payment to clear? Does the law limit this action which does not seem to serve the consumer? Visa posts in 24 hours. Please advise. ... |
GE Capital Retail Bank account or service making/receiving payments, sending money May 7, 2015 - Made a payment to my Old Navy account run by Synchrony Bank accidently through bill pay in the amount of $1600.00 - -. Still do n't have it back. - -, I accidently made a payment through my online bill pay system at - - - Old Navy in the amount of $1600.00. I had a - balance with them since the card has not been used for sometime. Shortly after realizing I was missing additional funds from my account from making a payment to them and my original mortgage company I called - - to stop payment on the bill pay. They said they would n't be unable to as Old Navy has... |
GE Capital Retail Bank account or service making/receiving payments, sending money March 22, 2015 - I have tried to pay Synchrony Bank ( formerly GE Capital ) and they have no after hour support to take may payment. As a result, they continue to tack on late fees in newinterest charges. I am a senior on a fixed income. This is very troubling to me that noone is available after hours to help me. ... |