Review and analysis of over 173 Other Bank Product/Service complaints against TD Bank
TD Bank consumers have reported over 173 official complaints related to Other bank product/service. Out of the 173 consumer complaints against TD Bank, 17% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
TD Bank Bank account or service account opening, closing, or management December 15, 2015 - I WAITED LITERALLY - MINUTES ON HOLD TO SPEAK TO SOMEONE ABOUT MY ACCOUNT TONIGHT -/-/2015 AND LITERALLY WHEN THE WOMAN CAME ON THE PHONE, I POLITELY COMPLAINED THAT 16 MINUTES WAS FAR TOO LONG TO WAIT FOR ANYONE, AND SHE RUDELY AND SIMPLY HUNG UP ON ME, CAUSING ME TO HAVE TO NOW CALL IN AGAIN AND RE-VERIFY MY ACCOUNT, AND NOW I AM ON HOLD AGAIN. I ANTICIPATE ANOTHER WAIT HOLD FOR - MINUTES FOR A VERY SIMPLE QUESTION COSTING ME MORE THAN - MINUTES OF MY PRECIOUS TIME AND DAY. I BILL -, WILL TD BANK OR THIS WOMAN COMPENSATE ME FOR THIS LOST UNNECESSARY TIME SPENT CHASING TD BANK ... |
TD Bank Bank account or service account opening, closing, or management December 11, 2015 - My company used TD Bank for our merchant services. Their fees were much higher than what they had initially quoted. Therefore I moved the merchant services to another bank. TD Bank refuses to stop charging me $28.00 per month for the merchant service even though there is no longer any merchant services. It is a small amount but they are in fact stealing my funds in my opinion. They also say I am under contract and to terminate the services I would be forced to pay more fees. I am not under any contract and feel this is just bullying on their part. ... |
TD Bank Bank account or service using a debit or atm card November 13, 2015 - I live in -. .On - - 2015 I visited my grandmother in -. I opened a checking account at TD Bank to deposit a gift she gave me. I received a debit - card as well. It was activated on the spot. I put the card in my wallet, returned home to -, put the card in a drawer and never used it. I returned to - yesterday ( - - ) and opened the bank statements that were waiting for me. Someone had gotten into the account and/or stolen the debit card number and made many small purchases ( the largest was about $440.00 ) from - - until - -. When the balance in the acc... |
TD Bank Bank account or service account opening, closing, or management November 9, 2015 - I have a saftey deposit box at a TD bank in -, SC - - - - - and they were flooded out. My box was flooded and it took them weeks to set up a day for us to come by and inventory the box. They are saying the items possibly have ecoli and they have to be tested before they give them back after disinfecting them. The items in the inventory were described in such a way if anything happened to the items we would never be able to recover the amount or the item in which it was worth. Yellow bracelet with stones? They said they could not identify if it was worth - or -. A yellow... |
TD Bank Bank account or service making/receiving payments, sending money October 26, 2015 - the amount of - is owe to me by - - - and I received a beived a personal check and it had insufficient funds. account was open by a person I did not do business with and it had the contractor signature on check. Need to expose this person he does not scam anyone else. ... |
TD Bank Bank account or service account opening, closing, or management October 7, 2015 - I have a Health Savings Account with TD Bank. I was notified in early - that they would begin extracting fees from my account by - -. So I paid qualified medical expenses to bring the account balance down to $0.00. I called to close the account but I was told because it was a HSA, I had to go into a physical branch location to close the account. So I went to the TD Bank branch at - - -, - NY on -/-/2015. I met with a bank representative to close the account, she took my HSA debit card, and my online account with the bank became inactive. The following month, I rece... |
TD Bank Bank account or service using a debit or atm card September 30, 2015 - On - - 2015 I noticed a charge using my debit card for $380.00 dollars. I contacted my bank TD Bank and disputed the charge. The charge came from - - who I called prior to filing complaint and they advised me that they did not show me being charged this. I filed a complaint with TD Bank on - - 2015 and they reissued me another debit card. I explained to them at the time that I never authorized Direct TV to make any charges to my card outside of monthly bill that I would call in to pay for service. Any how TD bank sided with - - and that was that for them. After callin... |
TD Bank Bank account or service deposits and withdrawals September 24, 2015 - I share a student savings and checking account with my niece who at the time was working - part time jobs and a very good student. also practicing cheerleading for her school. She read on an instragram where she can make money. When she inquired with the guys that ( she did n't know / strangers ) set up the link she asked what she had to do and if it was legal. She was told that they needed her bank information and debit card. They also told her it was legitamit business and advised her money was to be put in her account but to show they did n't need her money and to prove this was n't a sc... |
TD Bank Bank account or service making/receiving payments, sending money September 21, 2015 - - - - ( Mortgage Loan ) and TD Bank f/k/a - did a loan with my fraudalent mortgage loan and TD Bank cashed my check to mortgage officer without my knowledge. I have submitted a civil lawsuit in 2012 and nothing has been done at all. No response, no action has been taken on the situation. The amount of the check was $120000.00 ( supported document attached ). - - - approved a loan that should of never been authorized by the false documentation submitted on the application. - at - - - - - Pa had felony convincts who were working undercover on the mortgage... |
TD Bank Bank account or service using a debit or atm card July 20, 2015 - At TD Bank I cancelled my debit card since there were unauthorized charges, after the card was cancelled the bank allowed charges to be taken from my account. I went to the bank to close my account and the bank personnel said do not close the account just cancel the card so I did. They refuse to dispute the claim stating that the charge was valid without any documentation. THIS WAS AN UNAUTHORIZED CHARGE THAT THEY REFUSE TO DISPUTE IT ... |
TD Bank Bank account or service problems caused by my funds being low July 8, 2015 - A wire transfer was issued from - - - - to TD Bank - - -. The wire transfer originated in - - -- with an exchange rate as indicated on the wire transfer of -, with a final amount of $ -. What arrived at TD Bank was $12000.00. A difference of -. TD Bank wire transfer refuses to provide how or why there is a difference between what left - and what arrived in -. ... |
TD Bank Bank account or service using a debit or atm card June 9, 2015 - On Sunday - - while shopping my debit card was not accepted by the merchant. I called TD bank and was informed it was turned of due to suspicious activity. I was glad they did that. I called the bank and found out that someone got my debit card number and used it - times at a grocery store in - for the amount of $61.00. I have never been t o -. Even though I told them it was fraudulent they took my money anyway and wont return it for 10 days if at all. I am on a fixed income and can not afford to loss this money. I have been violated by the person that got my debit number and ... |
TD Bank Bank account or service account opening, closing, or management May 7, 2015 - TD BANK USA/TARGETCREDITAddress:- - - # -, MN - ( - ) - Number : - .... Address Identification Number : -This is not my account, I have no knowledge of how or why it is showing up on my credit report. ... |
TD Bank Bank account or service account opening, closing, or management April 29, 2015 - I receive a letter from TD Bank stating I was approved for credit, than I went into TD bank - time filled out more paper work and at that time there was no problem. About - week later I receive a letter from them stating unable to extend credit to you at this time for the following reasons Requested Conditions of approval not metI fill out all the paperwork that was giving to me by the Manger - - she tired to explain the letter to me at the best of her knowledge, Couldn, t give me a direct reason why I was denied, I felt discriminated against by TD bank underwriter, s - -, sh... |
TD Bank Bank account or service account opening, closing, or management April 26, 2015 - RE : - - MD-PRIVILEGED AND CONFIDENTIAL INFORMATIONDear Consumer Financial Protection Bureau, CFPB : I am writing the CFPB in reference to fraudulent unauthorized activity on an account I opened with TD, -, bank to politely accommodate a problematic section - tenant, - - - -. I walked into the TD bank ( located at - - - - - -, Pa -, phone : - ) on - -, - to inquire about delinquent accounts with amounts $130.00 and $62.00 which were reported to the -. I was unaware of such accounts until - -, - when I walked into a branch... |
TD Bank Bank account or service making/receiving payments, sending money April 25, 2015 - The loan system of TD Bank is very confusing. I was rejected today by TD bank to waive the late fee after my best effort to correct a late payment situation. I then realized that it is TD Bank 's deliberate intention to create this confusion to make extra profit by collecting late fees on customers. For a $2400.00 tax escrow late payment, TD charges $160.00, which is 6.54 %. Almost all other banks I have dealt with either send a coupon booklet for - month payments or mail a monthly statement consisting of both loan and escrow payment. In contrast, TD Bank mails out - separate stateme... |
TD Bank Bank account or service using a debit or atm card April 6, 2015 - I accessed an ATM machine at - - -. I was charged $3.00 fee, which I understood to be for using non-bank ATM Fee. However, i was charged additional $3.00 from my bank for charging a different bank 's ATM Fee. I was charged total of $6.00 for this transaction. $3.00 by my bank and then $3.00 by the other bank. ... |
TD Bank Bank account or service account opening, closing, or management April 2, 2015 - I received a letter dated - -/-/2015 notifying me that TD bank would start charging a monthly maintenance fee on my - account starting - -, 2015. The letter was only dated 5 days prior to the start date, and the mail certainly arrived later. ... |
TD Bank Bank account or service account opening, closing, or management March 31, 2015 - trying to withdrawal money from TD Bank , NA only to find out they are saying theydo not have signatures on file for our company ( owner of the account ). i sent backletters telling TD not to close the account but they closed anyway. They do haverecord of receiving those letters. They are saying they - the money to PA. PA has no record of that money. Just want to get our money out of TD Bank andinto our other accounts at another bank. ... |