TD Bank Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

TD Bank Bank account or service department,

Other bank product/service Using a debit or ATM card Florida

On - - 2015 I noticed a charge using my debit card for $380.00 dollars. I contacted my bank TD Bank and disputed the charge. The charge came from - - who I called prior to filing complaint and they advised me that they did not show me being charged this. I filed a complaint with TD Bank on - - 2015 and they reissued me another debit card. I explained to them at the time that I never authorized Direct TV to make any charges to my card outside of monthly bill that I would call in to pay for service. Any how TD bank sided with - - and that was that for them. After calling around I found out why I received the Charge of $380.00. Prior to having Direct TV I had - who had poor service in my area and with me traveling all the time I returned all their equipment and discontinued their service. This happen on -/-/2015 and I did not start up service with - on -/-/2015. The -/-/- - merged with - and They used my debit card to cover this charge from - again who I never authorized to use my debit card. This is like someone hacking your account and taking whatever money they want and the bank saying OK. First this is a - bank who should be bending over back wards for Americans if they want to operate in this country. Second and for the third time I never authorized this charge and even if I did owe - money this is an improper and illegal way of collecting it. I feel the bank needs to be fined along with - and -.

TD Bank customer in Florida
Sep 30, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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