Citibank Mortgage Complaints

Review and analysis of over 85 Mortgage complaints against Citibank

Citibank consumers have reported over 85 official complaints related to Mortgage. Out of the 85 consumer complaints against Citibank, 21% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Mortgage Consumer Complaints


Citibank Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

August 8, 2016 - I filed for bankruptcy back in 2009. Citi mortgage continues to send notices, call my phone incessantly at all hours and days of the week. I have spent countless hours with them on the phone holding to be transferred to different departments, sent letters with copies of my chapter - filling listing them as creditors and yet it 's been 7 years and they continue to write me....

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Citibank Debt collection disclosure verification of debt right to dispute notice not received

July 15, 2016 - We are a small home owners association. We have a unit in which the owner has passed away. The family has also walked away due to the large amount of mortgage that was owed and the HOA fees. The Bank that the mortgage was obtained from is having nothing to do with this property. As a result we are in legal limbo. No one is paying the monthly HOA fees, no one is keeping up the property or even trying to sell it to recoup some money. In fact, the bank is forcing the HOA to sue them to collect the fees or do something with this property. This has caused financial hardship to the other owners and ...

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Citibank Debt collection cont'd attempts collect debt not owed debt was paid

June 20, 2016 - My credit report is showing that a loan I had with CitiMortgage is " Acct in Dispute. '' This account is closed and has been paid off. it is not in dispute. This inaccurate reporting has halted my ability to compete a loan for a new home ......

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Citibank Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

April 13, 2015 - Citimortgage has placed several false statements on my - - - consumer credit reports. My mortgage was discharged in Chapter - bankruptcy - -, 2011. They have entered missed payments '', late dates '', foreclosure '', and a dismissal '' on my credit reports post bankruptcy. The mortgage was never reaffirmed and personal liability ended along with my discharge. They are attempting to re-age the account so that I can not recover from bankruptcy. When I disputed the information to both credit agencies, Citimortgage added even more damaging data. Reporting post discharge data ...

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Citibank Debt collection cont'd attempts collect debt not owed debt was paid

April 7, 2015 - we were harrassed and good credit threatened for 6 days because a payment they electronically took out of my bank account, they applied to a wrong account ... ..nothing on my end ... .all the error on their end ... .and they harrassed us saying they were going to charge us a late fee and report us for late payment when all along they had already taken money out of my account electronically ... .the bank printed it out for me ... they harrassed and harrassed us it was very stressful getting this straightened out and it took alot of phone calls and then we still got robotic calls ... .. ...

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Citibank Debt collection communication tactics threatened to take legal action

March 23, 2015 - Going through a divorce, my ex and I were unable to pay the mortgage for a few months. The house was sold in - 2010 ( NOT A SHORT SALE ) and the mortgage was paid to Citimortgage PAID IN FULL. After the sale of the house, the law firm handling this case reported the pre-forclosure to the credit bureaus and do n't understand how a mortgage that was paid in full can go to foreclosure. I did not own this house at the time of the filing. CitiMortgage had an moral obligation to discuss the lawyer which they did not. In addition, Citi was part of a class action suit at this time regarding DEFICIE...

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