Seterus Mortgage Complaints

Review and analysis of over 33 Mortgage complaints against Seterus

Seterus consumers have reported over 33 official complaints related to Mortgage. Out of the 33 consumer complaints against Seterus, 27% were disputed by the consumer (i.e. the consumer was not happy with how Seterus responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against Seterus resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Mortgage Consumer Complaints


Seterus Debt collection taking/threatening an illegal action seized/attempted to seize property

October 30, 2015 - I received a Notice to Foreclose on court house step for - -, -. The notice is dated - -, - from - - - -. On - -, I sent a Dispute for the Foreclosure Notice requesting - - - - to identity who they are, such as a holder in due course, a creditor, etc., and who authorized or gave them the authority to foreclosure along with a list of other questions I needed answered. - - - is a - party debt collector and do n't have standing to foreclose. I asked for payoff information as well. On - -, -, I received a copy of the security dee...

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Seterus Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

September 19, 2015 - Seterus Inc is attempting to collect a debt that was discharged in Federal Bankruptcy Court three years ago. They have also placed false, negative information on my credit report. ...

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Seterus Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

September 11, 2015 - I HAVE AN ACCOUNT THAT IS FRAUDULENT WITH YOUR COMPANY THAT NEEDS TO BE RESOLVED IT IS REPORTING ALLTHOUGH IT WAS CREATED AS A RESULT OF MY IDENTITY BEING STOLEN THIS ACCOUNT IS NOT RECOGNIZED. ...

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Seterus Debt collection disclosure verification of debt right to dispute notice not received

July 15, 2015 - Mother passed away -/-/-, Father assumed mortgage on home. He passed away -/-/-, and his left his friend in the home. I was just made aware the house was still in my mothers name alone, and the person living in the house was not making payments. The house is up for foreclosure and I have tried to contact the mortgage company and they refuse to talk with me even though my brother and me are the only heirs to her estate. An estate was not open -/-/- on her due to the fact our father was still alive. I 'm trying to get belonging out of the home and possible save it from foreclosure...

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Seterus Debt collection communication tactics frequent or repeated calls

June 24, 2015 - We are behind on our mortgage by - payments and some late fees. My husband arranged for - payment to be made from our checking account on a certain date ( following his next payday ). I have since received - phone call requesting immediate payment of the entire amount owed and - calls that I did not answer ( prior to the scheduled date ). Serterus has both of our cell phone numbers and it seems that, since my husband has arranged a payment, they are now calling me. ...

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Seterus Debt collection improper contact or sharing of info contacted me after i asked not to

May 9, 2015 - I filed Chapter - Bankruptcy in - of - and it was discharged in - -. My husband - and we incurred over $200000.00 in - debt after the BK discharge and then in - - I was laid off of my job. I obtained a new job very recently and when Seterus took my mortgage over ( - payments due ) I told them after they called me relentlessly that I was a discharge BK and I had NOT reaffirmed the debt. So I explained that they can not call me like this. However I did tell them that I wanted to work something out. But they said I needed a months worth of paystubs. I told them I w...

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