Review and analysis of over 611 Savings Account complaints against Bank of America
Bank of America consumers have reported over 611 official complaints related to Savings account. Out of the 611 consumer complaints against Bank of America, 17% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 99% were processed in a timely manner. 29% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Bank of America Bank account or service account opening, closing, or management April 8, 2017 - In - of -, I opened a Health Savings Account ( HSA ) with Bank of America at the following website : myhealth.bankofamerica.com At no time during the set up of this account was any information regarding fees directly presented to me. Shortly after setting up this account, I received a debit card and and two pamphlets in the mail. The first pamphlet was an agreement pertaining to the debit card. The second pamphlet was entitled " Bank of America Health Savings Account Custodial Agreement. '' On page - of this agreement is a section entitled " Article VI. Fees ''. The first sentence r... |
Bank of America Bank account or service account opening, closing, or management March 23, 2017 - Dear Sir/Madam, Re : Bank of America Core Checking Account ( # - ) and Regular Savings ( # - ) I am filing a complaint against Bank of America for unauthorized charging service fee on my regular savings account without any prior notification. We open Core Checking account in -/-/- and was persuaded to also open a regular savings account. We were told at the time that the - accounts would be linked and there would n't be any charges or fees as long as we maintained our monthly balance no less than $1500.00 in our core checking account. Since then, we have met our minimum balance... |
Bank of America Bank account or service problems caused by my funds being low March 18, 2017 - I had a checking account with Bank of America that I opened around -/-/-. I never really used the account and my balance was usually less than $50.00 since I did n't use it. I just looked at my statement and noticed I had - $2.00 in it. Bank of America has been fraudulently stealing $5.00 per month from that account since mid -/-/- and never informed me that I needed to maintain a balance or it would charge a fee. Bank of America regularly emails me and has my phone number, and NEVER informed me. Now they will not reverse the fees.... |
Bank of America Bank account or service deposits and withdrawals March 14, 2017 - On -/-/2017 I went to Bank of America to make a deposit into my savings I put in my ATM card press my pin the ATM slot open and I inserted - in- dollars bills the ATM accepted some of my cash and push out some bills it did n't accept I inserted some different bills to add into ATM.the atm began to malfunction the ATM push my card out with no receipt of proof of deposit and went blank.i called the number on the ATM and a claim rep ask me what happened and for the number I 'd of the ATM while I was on the phone with the claim rep I told her I was gon na check my account on the second ATM... |
Bank of America Bank account or service making/receiving payments, sending money March 2, 2017 - I deposited - $1000.00 United States Postal Money Order to my Bank of America account ( - ) with total of $3000.00 on -/-/2016. Bank of America debit $3000.00 from my account and closed it on -/-/2016. I spoke to the branch manager - - to find out why my account was closed. He said Bank of America did not received money from United States Postal Service but according to United States Postal Service, these - money orders were cashed by Bank of America on -/-/2016. I have been calling Bank of America for last six months about this issue but they were not returning my c... |
Bank of America Bank account or service deposits and withdrawals February 14, 2017 - On - -, 2017, I went to the Bank of America branch at - - -, - to deposit $20.00 into - of my sons bank account as a gift for - Day from his mother and father. He lives in - and there is a problem with mail theft in his building, so we do not mail him anything of value. Bank of America would not let me deposit the $20.00 into his account unless I allowed them to copy PII ( my driver 's license ). I did show them my license. I have no association with the Bank of America and have no reason to allow them to copy personably identifiable information that may be... |
Bank of America Bank account or service account opening, closing, or management February 10, 2017 - Bank of America said they ended a promotion waiving fees on savings account. They said they sent a notice but i did n't receive one. I asked that the $20.00 in fees be refunded and they refused. I would like the $20.00 ro be refunded to me.... |
Bank of America Bank account or service account opening, closing, or management February 9, 2017 - When I reviewed my bank of America SAVINGS account today I noticed that the bank has been charging me Monthly Maintenance Fees for 6 months now. I now realize they have a rule where a fee will be charged If I do not have at least one qualifying direct deposit of $250.00 or more OR I do not Maintain a minimum daily balance of $1500.00 or more. BUT the FACT is I have - accounts with them. A core checking,, a joint checking, savings AND a business checkings account where I have direct deposit of $3900.00 or more every week. Inspite of giving the bank business, it is incorrectly charging ... |
Bank of America Bank account or service account opening, closing, or management January 21, 2017 - Sought balance to applicable and prevailing interes on various deposits and its brought to current from trend in pay breach on interes balances in this sector - to - - Card to - to - to BOA... |
Bank of America Bank account or service deposits and withdrawals January 21, 2017 - I have been a customer of Bank of America for over 30 years. I went into the location at - - - -, -, T- on - -, 2016. My brother and sister-in-law went in with me into the bank so that way I could check on my account and withdraw some funds, and possibly either close the account or remove my son as a signer. I do not want to go into detail about my situation, but the family had opened - cases against my son for elder abuse. So in an effort to be proactive, I brought in a letter from my doctor dated -/-/16 stating that I was clearly competent times -, and perfec... |
Bank of America Bank account or service account opening, closing, or management January 20, 2017 - - has TA- SHELTER ANNUITY ( - ) with - account - with the - as the custodian. This Bank was renamed to - BANK ( -/-/- ) then to - ( -/-/- ) then to - BANK ( -/-/- ) then to BANK OF AMERICA. Bank of America can not locate this account... |
Bank of America Bank account or service deposits and withdrawals January 14, 2017 - On - -, - I have contacted Bank of America again to ask them to honor attached checks issued on - -, -. Bank of America owe me $9800.00 plus 20 % interest, $100.00 late fee each month starting - -, - ( date of loss ) until paid in full, my personal time $ -/hour for 20 hours to collect stolen funds, pain and suffering etc. I have informed this bank numerous times that I do NOT know the person who stole my savings in - and -. Bank of America was notified immediately regarding stolen funds once I found out. I also have proof showing theft changed my accoun... |
Bank of America Bank account or service deposits and withdrawals January 12, 2017 - I received a refund check from my previous Rental company. It was in joint name of me and my wife. I did not look into the same and tried depositing the check in BOA thru mobile banking. Immediately I realized it was a mistake. However I went to the bank the next business day and got my wife name included in the bank account, but the bank refused to accept the check stating its still under clearance from past deposit, and unless its rejected they can not accept.. I however sent the check the next day, they accepted the check, but they placed a hold for clearance for 10 days. I fail to understa... |
Bank of America Bank account or service account opening, closing, or management January 10, 2017 - Bank of America took my money due to a Bank of America system glitch/error and wo n't give me back my money. I want my money back Bank of America took from my Rewards - Savings Account due to a Bank of America system error!!! It is absolutely insane, unethical, bad business practice for me to be charged a fee for a Bank of America error!! Early - 's : My grandmother asked me to save approximately $1000.00 for her to give to my sister for when she gets married. So I opened a Bank of America CD with this money. This is money I never touch or need to look at on a monthly or even year... |
Bank of America Bank account or service deposits and withdrawals January 8, 2017 - In - of 2014 I started a new job and was given a paper check for my first payday. I deposited this into my - - bank account and was told the items would be available the next business day. I wrote a check to deposit funds off of this account to transfer to my Bank of America Account. - put a delayed Reg CC hold on the paycheck and bounced the check I had written to the Bank of America account, causing the bank of America account to go negative. Bank of America closed my account and reported me for fraud, even though I have since paid back any amounts owed, and supplied them with do... |
Bank of America Bank account or service deposits and withdrawals December 19, 2016 - There were 3 unauthorized withdrawals made to my Bank of America saving account during 3 consecutive days between - to -, same bank location, They took $450.00 the first day, then another $450.00 and the last day they tried $850.00 but they failed to withdrew the money so then they tried once again another $450.00. The bank called me informing me about this suspicious transactions until the third day. They said they would investigate, after several days without any update I called the bank and someone very rude told to stop worrying about it because at the end the money is insure... |
Bank of America Bank account or service account opening, closing, or management November 27, 2016 - I opened a checking and savings account with Bank of America. At the time of opening the account I was told that I simply needed to transfer $25.00 a month from my checking account to my savings account to avoid any fees. Later Bank of America converted m my savings account to a checking account ; -apparently due to the amount of transfers or withdrawals from my savings account over a rolling period. Since the.n I have been charged a monthly maintenance fee of roughly $12.00 a month since - of 2015. I was unaware that I was being charged this fee until two days ago and when I contacted ... |
Bank of America Bank account or service deposits and withdrawals November 22, 2016 - Bank of America has now stolen 2 times from my family in 2 months. We were told that the accounts that we opened would never have any fees for any reason ever, but now I am seeing - withdrawals for $12.00 each. Postdate : -/-/2016 Amount : - Type : Bankcharge Description : MonthlyMaintenanceFee Merchantname : MonthlyMaintenanceFee Transaction category : Finance : ServiceCharges/Fees... |
Bank of America Bank account or service account opening, closing, or management October 15, 2016 - Bank of America keeps charging me a maintenance fee when they are not supposed to. I filed a complaint about this once before and the bank called me, refunded the fee, and promised it would not happen again. This time, they charged the fee to my savings where I did not notice it for over a year.... |
Bank of America Bank account or service account opening, closing, or management October 6, 2016 - I opened a Bank of America account with my mother and after reviewing the account it was closed. I deposited $600.00 into the account on the day we opened it. There were - different deposits. A cash and check deposit - for $300.00 each. After we were told the account was closed the bank sent us a $300.00 cashiers check. Confused as to why they would not give us a $600.00 check we called bank of america 's service center and they told us to go to the bank in person. When we arrived they said they could not refund the check we cashed without a bank statement from the bank the check... |
Bank of America Bank account or service account opening, closing, or management October 3, 2016 - I have had a savings and checking account with Bank of America for many years. - accounts were opened because they were free with direct deposit of my - - check monthly. Now as of last month, suddenly BoA wants to charge a $5.00 fee if my savings account balance goes below $25.00 at any time during the month. It 's bad enough that they pay no interest for a savings account, but now they want to charge a " maintenance fee '' if I do n't retain a minimum balance? What maintenance? I do all my banking online and they already restrict how many times you can transfer money from saving... |
Bank of America Bank account or service account opening, closing, or management October 2, 2016 - I am a customer of Bank of America and over the last year they have changed their policies regarding the minimum that customers can keep in their savings and checking accounts. I was informed of this and I complied with that policy. However, Bank of America continues to apply $5.00 fees even after compliance and continued complaints. The minimum is $300.00, and I have $500.00. I am able to maintain, but my question is how do people who do n't have that income and are living off every cent they have use a bank?... |
Bank of America Bank account or service account opening, closing, or management September 25, 2016 - just open the saving account but after one month they closed my account with out any reason... |
Bank of America Bank account or service account opening, closing, or management September 15, 2016 - On -/-/2016 at - I spoke with a representative at Bank of America regarding a charge on my savings account she then informed me that -/-/2016 I was given a courtesy - month $5.00 fee waiver as my account had change that I will be charged a monthly service fee of $5.00 if I did not transfer $25.00 every month or maintain a minimum balance of $300.00 in my account. -/-/2016 I did contact Bank of America to inquire of a charge on my savings account I was informed that if I conducted more than - transactions within a billing statement I would be charged a service fee. I was ... |
Bank of America Bank account or service deposits and withdrawals September 12, 2016 - I have - account with Bank of America.One account is a primary checking another checking account and also a Money Market account. Last month - - - fees were added to my account by the bank.They added - and a additional - monthly fee. I called the bank to complain about this. They told me they added these fees because I had to many withdraws. I was told by a second representitive that they could refund me some of the money the bank had charged me. This person tranferred me to another representitive and they said there was nothing they can do to help me. I have had this account... |
Bank of America Bank account or service account opening, closing, or management September 6, 2016 - Last month I received an email stating my Savings account which is linked to my E-Checking count to avoid maintenance fees is no longer applicable. The email stated the " waiver '' I have been receiving is being removed.This concerns me since I am a - with medical issues and limited resources My daughter had the same issue, filed a complaint and received a call back promptly and an email. I have now called and left voice mails numerous times since last week with no answer nor call back, The # of the - employee - assigned to my complaint is - ext. - and her voice mail is not clea... |
Bank of America Bank account or service account opening, closing, or management August 31, 2016 - I had a checking and savings account with Bank of America. Both accounts were transferred to Bank of the Cascades automatically, without my doing anything, early in 2016, when - took over some Bank of America accounts. The checking and savings accounts I had with Bank of America were free - NO FEES because I had a combined balance of over ten thousand dollars. But my the last Bank of America statement, just before the balances were transferred to the - -, Bank of America took $10.00 from my savings and transferred $42.00 instead of $52.00. I called Bank of America in - 2016 t... |
Bank of America Bank account or service problems caused by my funds being low August 31, 2016 - I have a Bank of America savings account. I submitted a single payment to my - - account. I incurred five separate overdraft fees which Bank of America was unwilling to refund.... |
Bank of America Bank account or service account opening, closing, or management August 30, 2016 - I have been a Bank of America for a few years. Today I received an email stating my Savings account which is linked to my E-Checking count to avoid maintenance fees is no longer applicable. The email had the audacity to state the " waiver '' I have been receiving is being removed. First and foremost BOM has not been granting me a special waiver. The maintenance fee has not been charged due to the fact it is linked with my E-Checking which I was advised to do when opening account and agreed upon. Secondly the email then advises I must open another type checking account to continue not being cha... |
Bank of America Bank account or service deposits and withdrawals August 17, 2016 - I received a call last night from - -, - - - - ext. - a Bank of America representative. She stated that she was here to help me and that she works closely with the risk department. She also stated that she received my complaint from CFPB and wanted to address my concerns. So I asked - questions, 1. Why are you guys holding my check until - - when it was drawn on a Bank of America account? 2. Why is my account being closed. The rep could not answer either question. She kept stating to allow her 15 days to review my account and she will get back to me as she had not... |
Bank of America Bank account or service account opening, closing, or management August 5, 2016 - -/-/--went to Bank of America ( - - branch, CA ) closed checking acct. But - - ( BOA ) closed both my saving and checking without permission. -/-/--Went to BOA ( - ) who said that my saving ( - ) has been closed. Staff said if I did not open a " new '' saving account today. All money remaining in saving will be gone permanently -/-/--Went to BOA ( - - ) and realized - has been terminated due to received several complaints from customer -/-/-. Talked to acting branch manager, after filled out paperwork, she promised she will recover my saving acct... |
Bank of America Bank account or service account opening, closing, or management July 29, 2016 - Hi I have been banking with BankOfAmerica for the last 6 years and recently opened a new savings account last week Saturday over the phone with a banker. The banker requested my debit card number so she could make the initial $25.00 deposit to open my account and the banker debited from my account twice which I have attached proof. I alerted her to the - transactions and was told that it 's not processing on her end but it may show up in about 3 business days so I was told to wait until Wednesday which would of been the third business day until the transaction was processed and if not to ... |
Bank of America Bank account or service deposits and withdrawals July 25, 2016 - My mother opened an account at Bank of America ( BoA ) several years ago for the sole purpose of being sure she had enough money for her eventual burial expenses. She opened the account as a 'Payable on Death ' ( POD ) account in her name, my name and my - brothers name. She passed away on - - of this year. On - - I visited the BoA branch were the account was originally set up. I presented my identification, a recent BoA account statement, and a copy of my mother 's death certificate issued by the state of Illinois. Rather than distribute the funds to me, BoA provided me a form... |
Bank of America Bank account or service account opening, closing, or management July 21, 2016 - Bank of America has not refunded the $300.00 closing balance on savings # - due to confusing poor service. Please see attached letter to Bank of America CEO which explains the circumstances. Thank you!... |
Bank of America Bank account or service account opening, closing, or management July 20, 2016 - I I have been a Bank of America for about 12 years. Today I received an email stating my Savings account which is linked to my E-Checking count to avoid maintenance fees is no longer applicable. The email had the audacity to state the " waiver '' I have been receiving is being removed. First and foremost - has not been granting me a special waiver. The maintenance fee has not been charged due to the fact it is linked with my E-Checking which I was advised to do when opening account and agreed upon. Secondly the email then advises I must open another type checking account to continue not bei... |
Bank of America Bank account or service deposits and withdrawals July 9, 2016 - I let someone mail a large cashier 's check to Bank of America for deposit into to my savings account amount of $45000.00. On -/-/2016, I saw the deposit in my Bank of America savings Account on my online page, the status was processing at that time. I went to the bank branch I use and asked The Financial Center Manager, - -, if she could tell me how the money was deposited, by check or wire transfer etc. She said she could n't tell at that time but would be able to in another day or so. She said then that the money showed as being available. I told her that it still showed as be... |
Bank of America Bank account or service account opening, closing, or management July 7, 2016 - My step-mother had -. She had a savings account in her name only with my father as POD. There has been an ongoing feud between my step-mother 's daughters and my father. My step-mother 's oldest daughter had a POA ( Power of Attorney ) for her mother that was nullified on her death. She died around - with an official time of death being - on - 2016 ( due to the time it took the coroner to arrive at her home ). While my father grieved for his loss, the oldest daughter withdrew all the money in this account and transferred it to her personal account. We notified the bank of her death... |
Bank of America Bank account or service account opening, closing, or management July 3, 2016 - Bank of America closed a keep the change rewards savings account that I had for a few years. Seems like they were being discriminatory and retaliating after I filed a Chapter - Bankruptcy. The bank claims to have sent a letter in the mail however, I never received a letter stating the account would be closed if there was n't a $25.00 minimum balance. Then a branch manager felt it was closed due to inactivity. Although, there 's regular activity because it is a keep the change savings. On Friday, - -, 2016, I deposited a check in the amount of $800.00 via the ATM and Sunday went to... |
Bank of America Bank account or service problems caused by my funds being low June 20, 2016 - In -/-/- - ( - ) - rented her house and deposited the $1900.00 security deposit in a newly opened savings account at the Bank of America branch located at - - - -, -, CA -. She had long maintained a checking at the branch, automatically deposited her social security check there and had financed the purchase of her home with a mortgage loan then held by Bank of America. Shortly before her house was rented, - moved to - - and started making deposits and withdrawals to her checking account at the Bank of America branch located at - - - - -... |
Bank of America Bank account or service account opening, closing, or management June 14, 2016 - Case # - BOA still has not refunded my money. I spoke with them today and they promised the same thing as last time : " We will be sending you a check ''. I have been hearing this same verbiage for - months now and still have no check. Please help me.... |
Bank of America Bank account or service problems caused by my funds being low June 11, 2016 - It first began on -/-/-- My checking account had a balance of -. Later that day, Bank of America processed a - transfer I did n't authorize. As a result, my account was overdrawn and I was charged - for NSF fee. Shortly thereafter, I experienced major problems with my savings acct. From - - to - -, I was charged - NSF fees@- each totaling $590.00. The items presented were never cashed by B of A as I contacted the vendor- - & paid them with another account. B of A is refusing to reverse the - in NSF fees for the savings account and the - NSF fee for... |
Bank of America Bank account or service account opening, closing, or management June 7, 2016 - On -/-/2016 I transferred money from Bank of America to Bank of America - - to create a - Savings Account. A mistake on their part led to the account being canceled. Despite repeated calls to BOA - Accounts, a visit to my local BOA branch and assurances that my money would be returned, I can not get Bank of America to return my money.... |
Bank of America Bank account or service account opening, closing, or management June 6, 2016 - I have been a Bank of America customer in good standing since 2011, using a number their services. Recently, my savings account was frozen by the bank 's risk department without notice. The account was not overdrawn and had a steady balance. I was informed over the phone by a representative from the bank 's risk department that the bank had " made a business decision '' in closing my account. I was given no prior notice of the closure or reason for the decision, and I temporarily lost access to online banking for all my accounts ( including checking, credit, and money market savings ). The rep... |
Bank of America Bank account or service account opening, closing, or management May 24, 2016 - I started a saving account with Bank of America ( BoA ) a few years ago and deposited $60.00. Just recently, the account showed closed out and empty with - balance. I called the - number and representatives told me the account was closed and that a check was sent to me. I never received a check so I went to BoA and inquired there and they said that the bank charged me for services and that the money is all gone. I never knew of any charges and never used the account accept to be a savings account for my grandson. Now what do I tell my grandson about his money? ... |
Bank of America Bank account or service deposits and withdrawals May 18, 2016 - Bank of America made an inaccurate assumption regarding one bank item on my account. Without allowing me to rectify the situation or even allowing me due process they reported me to - and has refused to accept payment on to clear up the overdraft three times. I attempted to pay for this item THREE times in person at a bank branch and each time I was made to wait for at least - minutes to an hour while the branch person called people at different offices and each time the payment was refused. worst of all I was told that even with the payment they refuse to reopen my account. This was the... |
Bank of America Bank account or service deposits and withdrawals April 30, 2016 - I WENT TO MY BANK ATM MACHINE TO WITHDRAW MONEY FROM MY SAVINGS ACCOUNT PER THE POSTED DISPLAY SCREEN ALLOWING ME ONLY - TYPE OF WITHDRAWALS WITHIN THE BANK STATEMENT PERIOD AFTER THAT I COULD BE CHARGED A FEE DO YOU WANT TO CONTINUE QUESTION ( YES or NO ) I PRESSED THE APP FOR YES BUT THE BANK FROZE STOPPED MY CUSTOMER OWN FUNDS WITHDRAW PEOPLE WORKING IN THE BANK AND DO NOT HAVE E-PERIENCE IN BANKING SYSTEM AS POORLY TRAINED I HAVE RIGHTS I AM THE CUSTOMER. THE BANK IS MAKING THIS A PERSONAL ISSUE AND RETALIATING PLEASE REMEMBER I STILL HAVE ALL LEGAL RIGHTS TO PURSUE A CIVIL ACTION IN TH... |
Bank of America Bank account or service deposits and withdrawals April 27, 2016 - I made a deposit of $1300.00 in a mix of $2.00 bills, $1.00 coins, and $.00 coins right before -. However a few weeks later my online banking account said that I had a withdrawal of $300.00. I called to check with the bank as I had barely touched my account since the deposit. It turned out that the deposit that I had made was incorrect? I keep on getting pushed off to the bank manager then to customer service phone calls and vice versa. I counted every coin into every coin wrapper, so I should know if I was $300.00 short. Plus it said that I was $.00 short which does n't make ... |
Bank of America Bank account or service deposits and withdrawals April 20, 2016 - PER THE SAVINGS ACCOUNT - WITHDRAWALS FUNDS LIMIT OF - WITHDRAWALS FROM SAVINGS ACCOUNT PER THAT PERIOD OF ENDING BANK ACCOUNT STATEMENT. PER FROM - -, 2016 thru - -, 2016. I DID HAVE - WITHDRAWALS FROM MY SAVINGS ACCOUNT. BUT THE BANK FEE FOR THIS SHOULD BE ONLY $3.00 AS A $3.00 FEE CAN BE CHARGED FOR THE NUMBER OF SAVINGS ACCOUNT WITHDRAWALS OVER THE BANK LIMITED OF - PER BANKING STATEMENT PERIOD. ADDITIONALLY, THE BANK SENT AN EMAIL THAT THEY WILL CHARGE A FEE OF $10.00 PER OVER THE - LIMIT OF SAVINGS ACCOUNT WITHDRAWALS, ( IMPROPER BANKING FEES PRACTICES ... |
Bank of America Bank account or service account opening, closing, or management April 15, 2016 - I have held an - - account with Merrill Lynch for over 35 years. The bank has now indicated that it will close this account. As I am a non-resident this will involve be in substantial loss as I will have to pay tax at the rate of 55 %. ... |
Bank of America Bank account or service deposits and withdrawals April 8, 2016 - I deposited a check for $1900.00 on - -, 2016. On - -, I was told clearly by -, a teller at Bank of America at - - - - -, -, VA -, - that the check had " no hold '' and cash was available. I told her that this was related to an online ad, and I had to know for sure that the check had cleared and was definitely legitimate. I asked her a second time, is the money definitely and permanently in my account so I could proceed, and she said yes. However, on - -, the $1900.00 was taken out of my account. Apparently Bank of America did not follow the rig... |
Bank of America Bank account or service account opening, closing, or management March 22, 2016 - My sister passed away in - 2015 and I have been attempting to resolve closing her bank accounts with Bank of America since -/-/- without resolution. The bank is requesting an Affidavit of small claims which apparently comes in a multitude of forms, all of which have not been acceptable to BOA and I continue to receive letters stating I have notarized the wrong form, having missing information etc. I think the BOA should declare on the Estate Unit site that it is unlikely the customer will be able to close accounts of their loved ones secondary to the complexity of the form or the inabi... |
Bank of America Bank account or service account opening, closing, or management March 18, 2016 - I opened a savings account with B of A MANY years ago to compliment the checking account I 've had with them since -/-/-. I only opened it upon being assured that there were no monthly fees associated with it. And, indeed, there were none until, beginning - - -, BofA started deducting a $ -/month monthly fee. They never notified me of their intention of doing this, and I only noticed it in -/-/-. By then, I had paid - x $12.00 = $60.00 in fees. I phoned to complain and ask for a refund, but the agent only offered one $12.00 fee as refund. To her credit, that agen... |
Bank of America Bank account or service account opening, closing, or management March 17, 2016 - I had a levy from a debt collector and law firm that is based out of -, placed on my Bank of America Accounts. The levy placed was illegal due to I no longer reside in the state of -, but do reside in - and it is not within the statue of limitations. The levy was released, and only half my money was returned. BOA refuses to give me back a $120.00 fee charged to my account when this action in the first place was not lawful ... |
Bank of America Bank account or service deposits and withdrawals March 11, 2016 - On -/-/- a " Small Balance Adjustment '' of $.00 was made on my account. After spending 45 minutes of my time and speaking with -, who transferred me to -, who transferred me to - who transferred me to supervisor, - I could not get a resolution. - informed me someone from escalations would return my call within 24 hours. This is the third occurrence of this nature. On -/-/- a " Small Balance Adjustment of $1.00 was taken from my account and again on -/-/- another " Small Balance Adjustment of $1.00 was taken from my account. After spending hours of my time t... |
Bank of America Bank account or service deposits and withdrawals March 3, 2016 - Bank of America charged me for withdrawals done at the ATM on my savings account. Despite their deposit agreement and disclosure stating that there is a limit of - but of the -, those done at a staffed teller window or ATM do not count. I had done a total of -, - at an ATM and - online transfers. When I called they said that the - at the ATM used up my - allowed so they had a right to charge me for the remaining - at $ -/transaction. I referred them to their own Deposit Agreement and Disclosure ( page - ) and they agreed with what it said, but stated they still wo... |
Bank of America Bank account or service deposits and withdrawals February 20, 2016 - Bank of America representative gave me an instruction over the phone on how to receive my money from a loan company since I do n't have a checking or savings account yet. She instructed me to use my daughters savings account even though its ' blocked pertaining that it shows my name on the account which it does as a guardian and my name as well from the loam company. I was told to open a checking or savings account just under my name as soon as possible. In less than 24 hrs, I was inside a banking center opening a checking account. The personal banker who was helping me advised me that she can... |
Bank of America Bank account or service account opening, closing, or management February 19, 2016 - I opened a Rewards Money Market Savings Account with Bank of America. Upon opening the account, I was informed that a $12.00 monthly charge existed unless certain conditions were met, including linking my savings account to a Bank of America Checking Account which I also have. I proceeded to follow the steps to link the accounts and confirmed on the Bank of America website that my accounts were linked. However, I noticed that my account was still being assessed the monthly maintenance fee. Upon calling Bank of America, I was informed by a customer service representative that the " linking ''... |
Bank of America Bank account or service account opening, closing, or management February 11, 2016 - In - I opened an HSA account with Bank of America. Since that time, and despite numerous requests, BOA has not provided me with the ability to use the funds in that account to pay what are now overdue medical bills. To add insult to injury, BOA is charging monthly fees for the funds I ca n't access, and wants to charge me a fee to close the account so that I can move the funds elsewhere. Long Description : On - -, 2015, I contacted Bank of America via email with questions about opening an HSA account. A representative responded, and I followed that up with a phone call during which I... |
Bank of America Bank account or service deposits and withdrawals February 9, 2016 - I deposited my paycheck from the state of California at a Bank of America teller on -/-/16 for $16000.00 at - branch. Bank is saying they have no record of the check. They have refused to credit my account. I have a receipt that they issued when I deposited the cheque. What should I do? ... |
Bank of America Bank account or service deposits and withdrawals January 30, 2016 - I put my money in - - - -. in - -, Mo., when - - was the president than he and my money was transferred to - - in - - Mo., where - - was also the Banks President. Now my money ( - dollars ) and - - has disappeared. my name is - - - and my address is - - - - - - ... |