Bank of America Bank Account Or Service Complaint

Savings account Deposits and withdrawals

Bank of America Bank account or service department,

Savings account Deposits and withdrawals Massachusetts

On - -, 2017, I went to the Bank of America branch at - - -, - to deposit $20.00 into - of my sons bank account as a gift for - Day from his mother and father. He lives in - and there is a problem with mail theft in his building, so we do not mail him anything of value. Bank of America would not let me deposit the $20.00 into his account unless I allowed them to copy PII ( my driver 's license ). I did show them my license. I have no association with the Bank of America and have no reason to allow them to copy personably identifiable information that may be used for non-security purposes or lost. Is there a federal law or regulation that allows a bank to mine information when - is making a deposit of funds that is under the $10000.00 amount?

Bank of America customer in Massachusetts
Feb 14, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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