Bank of America Bank account or service department,
Savings account Deposits and withdrawals Massachusetts
On - -, 2017, I went to the Bank of America branch at - - -, - to deposit $20.00 into - of my sons bank account as a gift for - Day from his mother and father. He lives in - and there is a problem with mail theft in his building, so we do not mail him anything of value. Bank of America would not let me deposit the $20.00 into his account unless I allowed them to copy PII ( my driver 's license ). I did show them my license. I have no association with the Bank of America and have no reason to allow them to copy personably identifiable information that may be used for non-security purposes or lost. Is there a federal law or regulation that allows a bank to mine information when - is making a deposit of funds that is under the $10000.00 amount?
Bank of America customer in Massachusetts
Feb 14, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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