Bank of America Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Bank of America Bank account or service department,

Savings account Account opening, closing, or management California

-/-/--went to Bank of America ( - - branch, CA ) closed checking acct. But - - ( BOA ) closed both my saving and checking without permission. -/-/--Went to BOA ( - ) who said that my saving ( - ) has been closed. Staff said if I did not open a " new '' saving account today. All money remaining in saving will be gone permanently -/-/--Went to BOA ( - - ) and realized - has been terminated due to received several complaints from customer -/-/-. Talked to acting branch manager, after filled out paperwork, she promised she will recover my saving acct by next Tuesday. I also shown that my credit score has been dropped off - point from -/-/- to -/-/-, because of closing this old saving account ( opened - ) -/-/--Went to BOA ( - - ) and teller told me saving account has been recovery, all money from new saving has transfer back to saving before closed this account -/-/-- After deposited money to BOA ( - - ), I realized they put money to new saving account. Staff told me it is the only account I have. That means BOA ( - - ) lie on me by never recover saving account

Bank of America customer in California
Aug 05, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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