Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Savings account Deposits and withdrawals Massachusetts

Bank of America charged me for withdrawals done at the ATM on my savings account. Despite their deposit agreement and disclosure stating that there is a limit of - but of the -, those done at a staffed teller window or ATM do not count. I had done a total of -, - at an ATM and - online transfers. When I called they said that the - at the ATM used up my - allowed so they had a right to charge me for the remaining - at $ -/transaction. I referred them to their own Deposit Agreement and Disclosure ( page - ) and they agreed with what it said, but stated they still would count towards the - so anything in addition would be fee 'd if done elsewhere. I said I thought this was a violation of Regulation D as I understood it as well as their disclosure be unfair and misleading. I have a copy of the chat where they did not even know that their disclosures stated that until I copied it. The call I made was allegedly recorded as well.